Oxford Health NHS Trust

Patient Finance Cashier

This job is now closed

Job summary

Join Oxford Health NHS Foundation Trust as our Patient Finance Cashier and make a real difference by supporting patients, carers, and staff with patient finances.

Based at our Littlemore Mental Health Centre in Oxford, you'll handle patient monies, ensure accurate payment processes, and provide assistance to wards and departments on monetary issues such as Exchequer, Charitable Fund monies and Petty Cash. Your role will also involve maintaining precise financial records, supporting audits, and balancing various accounts, all while upholding high standards of confidentiality and professionalism.

We're looking for a dedicated team player with excellent interpersonal skills, strong attention to detail, and the ability to manage sensitive financial information. We're looking for candidates with experience in customer service, cash handling and spreadsheet skills.

This is a part time role (22.5 hours per week) with the following working pattern: Monday, Wednesday & Friday, 7am - 3pm.

Join us in this rewarding role and become a part of a team committed to excellence in patient care and financial services.

Ready to make an impact? Apply now!

Main duties of the job

Receive, pay out, record and balance patient's monies including work allowances and provide statements of accounts when requested.
Ensure patient's monies are forwarded when patients are discharged.
Identify errors and discrepancies on payment receipts and patient money accounts and resolve issues.
Code and process patient payment requests and petty cash claims ensuring these are correctly authorised.
Maintain good office procedures, including the filing of all relevant documents and correspondence.
Assist Internal and External Audit with any information required, involving preparing spreadsheets and resolving queries.
Covering our Warneford and Whiteleaf centre offices when required ( annual leave/sickness )

Please refer to the job description attached for a comprehensive list of duties

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups

Date posted

26 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum | pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

267-CS6998214

Job locations

Littlemore Mental Health Centre

Sandford Road

Littlemore

OX4 4XN

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

Person Specification

Knowledge

Essential

Understanding of requirements for Information Governance and legislation surrounding confidentiality (e.g., Data Protection Act)

Qualifications

Essential

5 GCSEs grade A*-C, or equivalent, including English and Mathematics
AAT intermediate, part qualified, NVQ 4 qualified or working toward qualification, or equivalent knowledge and experience.

Experience

Essential

Customer service
Cash handling
Ability to discuss contentious and sensitive issues with patients.

Desirable

NHS accounting experience
Experience of using financial ledger systems

Person Specification

Knowledge

Essential

Understanding of requirements for Information Governance and legislation surrounding confidentiality (e.g., Data Protection Act)

Qualifications

Essential

5 GCSEs grade A*-C, or equivalent, including English and Mathematics
AAT intermediate, part qualified, NVQ 4 qualified or working toward qualification, or equivalent knowledge and experience.

Experience

Essential

Customer service
Cash handling
Ability to discuss contentious and sensitive issues with patients.

Desirable

NHS accounting experience
Experience of using financial ledger systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.