Team Administrator

Job summary

Are you an experienced administrator with excellent IT skills?

Do you enjoy talking to and supporting people over the telephone?

Are you a natural problem solver?

The Childrens Bladder and Bowel Service are welcoming applications for the role of Team Administrator. To be successful in this role you will need to be competent in the use of Word, Excel and other Microsoft packages, have a good telephone manner and great office management skills, demonstrate a team player mindset but also be able to work independently whilst showcasing initiative.

The role will require you to accurately input data and maintain database information systems.

You will be the main point of contact for children, young people, their families and other organisations contacting the Childrens Bladder and Bowel Service.

Main duties of the job

You will be the first point of contact for our service users and partner organisations. You will take confidential and sensitive information while processing the information on the team's electronic database.

You will be pivotal in arranging and booking clinics across Oxfordshire. This includes making and cancelling patient appointments as necessary.

You will work closely with our Clinical Nurse Specialists to ensure all referrals are processed efficiently, data entry is accurately gathered and recorded and the service has administrative support.

You will also liaise with Health Care Professionals, external organisations and our local GP surgeries.

You will have:

• Strong IT skills, we will provide you training on our Electronic Patient Record System EMIS.
• Excellent communication skills both written and verbal, with a pleasant and polite manner.
• An ability to work as part of a larger team and use your own initiative on when to seek guidance and support.
• An ability to maintain confidentiality at all times.
• Ability to remain calm when working under pressure.
• An ability to travel to other sites across Oxfordshire for work purposes, as required.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.

Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Employer details

Employer name

Oxford Health NHS Trust

Address

Witney Community Hospital

Welch Way

Witney

OX28 6JJ

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Oxford Health NHS Trust

Address

Witney Community Hospital

Welch Way

Witney

OX28 6JJ

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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