Oxford Health NHS Trust

Accounts Receivable Supervisor

Information:

This job is now closed

Job summary

Looking for a challenging and rewarding role where you can make a real impact?

We are recruiting for an Accounts Receivable Supervisor to join our Financial Services team at our HQ in Littlemore, Oxford where you'll oversee the team's daily operations.

You'll be responsible for ensuring invoices and credit notes are raised, processed, and sent out correctly and on time. You'll manage overdue debts with a proactive approach, ensuring they're chased within agreed credit terms and appropriate actions are taken to recover income. With a focus on maximising efficiency and income, you'll develop, monitor, and improve policies and procedures, while also implementing new systems to optimise the Accounts Receivable function.

You'll also manage recruitment, induction, and ongoing training for the team, and assist with regular performance appraisals to ensure everyone reaches their potential. You'll also step in to personally handle complex or difficult customer accounts, working to find effective solutions.

We operate a hybrid working model with a blend of office and home working (minimum of 1-2 days per week on-site).

This is an interesting and varied role in a friendly environment where you can make a real difference to the Trust's financial operations. If this sounds like your area of expertise, we'd love to hear from you!

Main duties of the job

  • Responsible for the daily supervision of the Accounts Receivable staff and department, ensuring timely and accurate completion of the daily and monthly workload.
  • Ensure that the Accounts Receivable staff adhere to statutory regulations, directives and all relevant internal procedures.
  • Responsible for the collection of debt owed to Oxford Health Foundation Trust ensuring that all debt owed to the Trust is received according to terms.
  • Ensure that the Debtors team members are organised, motivated, managed, supported and developed
  • Ensure customer accounts are reconciled on a regular basis and to action refunds where overpayments have been made.

Please refer to the job description attached for a comprehensive list of duties

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum | pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

267-CS6997790

Job locations

Littlemore Mental Health Centre

Sandford Road

Littlemore

OX4 4XN


Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person Specification

Qualifications

Essential

  • Suitable Computer Skills

Desirable

  • AAT Member or ICM or equivalent knowledge and experience
  • Supervisory or Management Qualification

Knowledge

Essential

  • Credit control procedures
  • Understanding of requirements for Information Governance and legislation surrounding confidentiality (e.g. GDPR)
  • Involvement in enhancements to process and systems

Desirable

  • Evidence of undertaking continuous professional development

Experience

Essential

  • Finance experience
  • Team player

Desirable

  • NHS accounting experience
  • Experience of managing and developing a team
Person Specification

Qualifications

Essential

  • Suitable Computer Skills

Desirable

  • AAT Member or ICM or equivalent knowledge and experience
  • Supervisory or Management Qualification

Knowledge

Essential

  • Credit control procedures
  • Understanding of requirements for Information Governance and legislation surrounding confidentiality (e.g. GDPR)
  • Involvement in enhancements to process and systems

Desirable

  • Evidence of undertaking continuous professional development

Experience

Essential

  • Finance experience
  • Team player

Desirable

  • NHS accounting experience
  • Experience of managing and developing a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Littlemore Mental Health Centre

Sandford Road

Littlemore

OX4 4XN


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Littlemore Mental Health Centre

Sandford Road

Littlemore

OX4 4XN


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Financial Services Manager

Deborah Wicks

deborah.wicks@oxfordhealth.nhs.uk

01865902118

Details

Date posted

19 February 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum | pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

267-CS6997790

Job locations

Littlemore Mental Health Centre

Sandford Road

Littlemore

OX4 4XN


Supporting documents

Privacy notice

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