Oxford Health NHS Trust

Medical Secretary - City AMHT - Oak Team

This job is now closed

Job summary

Are you energised by a bustling work setting?

Are you eager to have a job that has a significant impact?

If you are, we are in search of a Medical Secretary eager to join a dynamic team of clinicians. This role involves supporting clients who are dealing with mental health challenges within the community.

Main duties of the job

You will provide clerical support to named Consultant Psychiatrists and the Adult Mental Health Team (AMHT). The role is a key member of the support team that enables clinicians to deliver the best possible health and care to our patients.

This role primarily provides support that includes co-ordinating consultant/team diaries, typing reports/letters to GPs and other relevant people, registering referrals on the system, answering telephone calls, offering appointments and booking relevant clinic slots for both face to face and digital consultations, sending appointment reminders by text message/telecall, capturing clinical activity electronically, checking and updating patient demographic details, and supporting other AMHT support staff.

The post holder will also contribute to improving the quality of our services and lead on initiatives that improve the efficiency of the Trust as directed by their line manager.You will be expected to organise your workload with the Consultants and AMHT and co-ordinate their activities with other medical secretaries, support officers and administrators to ensure that an efficient service is provided. The Post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of work.

It is essential that the post holder should exercise initiative within the role and vital that confidentiality is maintained.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.

Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups

Date posted

20 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum/pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA6592677-3B

Job locations

Oxford City and North East Oxon AMHT, Warneford Hospital

Warneford Lane

Oxford

OX3 7JX

Job description

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job responsibilities

Person Specification

Knowledge Requirements

Essential

Proven experience of working in an office environment.
Experience of using Office computer programs including Excel, Word and Outlook
Ability to liaise with all professionals and levels in a confident and effective manner
Ability to deal with the public in a polite and effective manner
Ability to manage and prioritise own workload
Ability to produce good quality correspondence
Organisational skills/managing diary systems and tracking information

Desirable

Working knowledge of email systems, Rio and video conferencing systems such as Microsoft Teams
Experience of using digital transcribing solutions
Experience of working in a healthcare environment

Qualifications - Academic/Skills/Professional

Essential

Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administrative role

Experience

Essential

Some working knowledge of the principles of data protection and information security

Person Specification

Knowledge Requirements

Essential

Proven experience of working in an office environment.
Experience of using Office computer programs including Excel, Word and Outlook
Ability to liaise with all professionals and levels in a confident and effective manner
Ability to deal with the public in a polite and effective manner
Ability to manage and prioritise own workload
Ability to produce good quality correspondence
Organisational skills/managing diary systems and tracking information

Desirable

Working knowledge of email systems, Rio and video conferencing systems such as Microsoft Teams
Experience of using digital transcribing solutions
Experience of working in a healthcare environment

Qualifications - Academic/Skills/Professional

Essential

Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administrative role

Experience

Essential

Some working knowledge of the principles of data protection and information security

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.