Performance and Administration Manager - Crisis Team

Job summary

We are excited to offer a fantastic opportunity to join the Buckinghamshire Adult Mental Health Crisis Resolution and Home Treatment Team as aTeam Performance and Administration Manager.

You will be vital to assisting in implementing specialist mental health crisis resolution and home treatment interventions within Buckinghamshire, ensuring service users are supported through their crisis and referred on or signposted to the most appropriate service as required.The team provides comprehensive crisis resolution and home treatment interventions, professional advice, guidance and signposting as needed.

You'll be working as part of the Adult Mental Health Crisis team across the partnership and have specific responsibilities as Gateway Performance & Admin Manager.

If you have a strong background in administration and you're looking for a new challenge in healthcare, we'd love to hear from you!

Main duties of the job

• Maintain clear and effective communication with a wide range of individuals, including clinical staff, patients, medics, and other administrators within the organization. Strong communication skills are essential for coordinating care and ensuring smooth operations.
• Utilize your strong IT and organizational skills to manage various administrative tasks. This includes handling confidential information with a thorough understanding of data protection principles.
• Managing junior administrative staff, ensuring they are supported and guided in their roles.
• Coordinate patient appointments for clinics, manage referrals, and provide administrative support to clinicians. Ensuring that patients are booked appropriately and that all necessary information is accurately recorded and communicated.
• Manage varying work patterns and ensure that all tasks are completed efficiently while maintaining confidentiality and adhering to data protection standards.
• Knowledge of IT systems, particularly those specific to mental health, is crucial for this role.

The ability to travel independently between sites within the Trust is essential for this role.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount
• Pension scheme
• Lease car scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (waiting lists may apply)
• Staff networking and support groups

Employer details

Employer name

Oxford Health NHS Trust

Address

Saffron House

Easton Street

High Wycombe

HP11 1NH

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Oxford Health NHS Trust

Address

Saffron House

Easton Street

High Wycombe

HP11 1NH

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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