Oxford Health NHS Trust

Team Administrator - Buckinghamshire CAMHS

This job is now closed

Job summary

We are recruiting for a Team Administrator to provide a highly valued service to the team in Buckinghamshire Child and Adolescent Mental Health Services (CAMHS) - Getting More Help (GMH) pathway.

We support Children and Young People & their families with moderate to severe mental health presentations. We are a multi-disciplinary team who rely upon robust administrative support to run a safe and caring service to the families of Buckinghamshire.

This role is an ideal opportunity for you if you have experience of working in an administrative or secretarial role, preferably in a healthcare setting. This is a varied role, and you will play a vital part within the team, being first point of contact for our patients, families and carers. You will also work closely with our Team to provide administrative help and support for the clinicians.

We are looking for someone who has excellent written and verbal communication skills, attention to detail, along with effective IT skills, a good standard of administrative skills and ability to manage competing priorities within a busy team setting.

If this sounds like your area of expertise and you want to make a difference to how we deliver services within CAMHS then we'd love to hear from you!

Main duties of the job

Answering the telephone and responding to emails from parents/carers, staff and professionals from external email inbox.
Be responsible for providing an efficient administrative/secretarial service to the team.
Processing referrals and helping manage and process waiting lists.
Deal appropriately with sensitive and confidential information from the clinical team.
Provide ad hoc, flexible and focussed admin support to the team as required.
Organise meetings, agendas and take minutes of meetings.
Provide cover for administrative colleagues in times of absence and in times of work pressure.
Establish and maintain links with other administrative colleagues to maintain a high administrative and secretarial standard throughout the Trust.

Please refer to the job description attached for a comprehensive list of duties.

Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

30 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-BM6939579

Job locations

Sue Nicolls Centre

Bierton Rd

Aylesbury

HP20 1EG

Job description

Job responsibilities

Please refer to the job description and guidance notes attached for further information on this role.

Job description

Job responsibilities

Please refer to the job description and guidance notes attached for further information on this role.

Person Specification

Qualifications

Essential

Sound educational background including a good standard of numeracy and written English.
Good knowledge of MS software packages (eg Word & Excel) and data input knowledge.

Desirable

Knowledge and experience of database management

Further Training/Job Related skills

Essential

Able to prioritise own workload and manage own time, self-motivated and capable of working flexibly and to strict deadlines using own initiative.
Demonstrates a self-motivated and proactive approach to work.
Excellent customer care standards.

Experience

Essential

Relevant experience of office administration and good knowledge of office processes.
Strong verbal and written communication skills.
Able to take accurate minutes of meetings and transcribe along with skills to create MS Excel spreadsheets, Word tables and forms.

Desirable

Experience of working in a service department of the NHS

Personal Qualities

Essential

Ability to deal with the public in a polite and professional manner
Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner
Ability to maintain strict confidentiality.

Desirable

Understands and supports a flexible approach to team working

Person Specification

Qualifications

Essential

Sound educational background including a good standard of numeracy and written English.
Good knowledge of MS software packages (eg Word & Excel) and data input knowledge.

Desirable

Knowledge and experience of database management

Further Training/Job Related skills

Essential

Able to prioritise own workload and manage own time, self-motivated and capable of working flexibly and to strict deadlines using own initiative.
Demonstrates a self-motivated and proactive approach to work.
Excellent customer care standards.

Experience

Essential

Relevant experience of office administration and good knowledge of office processes.
Strong verbal and written communication skills.
Able to take accurate minutes of meetings and transcribe along with skills to create MS Excel spreadsheets, Word tables and forms.

Desirable

Experience of working in a service department of the NHS

Personal Qualities

Essential

Ability to deal with the public in a polite and professional manner
Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner
Ability to maintain strict confidentiality.

Desirable

Understands and supports a flexible approach to team working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Sue Nicolls Centre

Bierton Rd

Aylesbury

HP20 1EG

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Sue Nicolls Centre

Bierton Rd

Aylesbury

HP20 1EG

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)