Team Administrator - BBL & East Oxford Keystone Mental Health Team

Job summary

Do you have excellent administrative and organisational skills?

We are looking for a proactive and flexible administrator to help achieve our vision for better access to dedicated mental health support in local community settings.

Oxford Health is excited to be improving access to mental health support across Oxfordshire through the introduction of community multi-disciplinary mental health support hubs. Making it easier for patients to obtain the help they need, when they need it, within their community.

We're looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team. Excellent interpersonal and written and verbal communication skills are essential.

Main duties of the job

This role needs someone who is passionate about innovative integrated ways of working and a partnership approach to caring for people in need of mental health support.

In this role, you will support the existing administrator by taking on a vital role and be responsible for providing an excellent service for our service users. You will be taking phone calls from service users and professionals within and outside of the Trust. You will also be responsible for general administration duties for clinical staff, minute taking and data recording and collection.

Responsibilities of the role include, but are not limited to:

• Handle general enquiries into the hub and determine the next onward process for the enquirer
• Respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way
• organising meetings, co-ordinating the diaries of team members and providing administrative support as required
• Collating information forms, sending forms onwards to individuals, teams, GP's etc.
• Provide a polite and efficient reception service to visitors if required
• Provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Employer details

Employer name

Oxford Health NHS Trust

Address

BBL & East Keystone Mental Health Team

Cowley

Oxford

OX4 3LX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Oxford Health NHS Trust

Address

BBL & East Keystone Mental Health Team

Cowley

Oxford

OX4 3LX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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