Administrator; Receptionist: The Julier Centre Bicester

Oxford Health NHS Trust

This job is now closed

Job summary

Are you an outgoing, organised and welcoming individual with experience in a Receptionist role or similar?Are you seeking an exciting role in a fast paced environment?

We are currently recruiting for a Receptionist to join the Oxford Health Trust. The post holder will act as a professional, effective and efficient Receptionist and Administrator for the diverse group of services working within the Julier Centre in Bicester. You will be the first point of contact for patients and visitors attending the Julier Centre and will support with the flow of visitors in and out of the building, assisting patients and visitors with queries, and appointment management as required. The post holder will support with general administrative tasks for services using the building, in particular working closely with the North East Podiatry Team. Additionally, you will contribute to office/building management, and act as a fire marshal for the site, completing the provided additional training for this role.

Main duties of the job

The responsibilities of the role include, but are not limited to:

Managing the reception desk and waiting area and overseeing the flow of patients and other visitors in and out of the building.
Supporting patients and services with appointment management and general enquiries.
Supporting with the management of space in the building, including room bookings.
Supporting services using the building with general admin tasks.
Supporting with the maintenance of the building.
Taking on the role of Fire Marshall for the sit

To make your application as detailed as possible and showcase yourself as much as you possibly can, please use the supporting statement to highlight your skills and any necessary qualifications (including the dates you achieved them) and their relevance to the position. The JD is provided to help you with this.

About us

The City AMHT are currently overseeing the building management for The Julier Centre and concurrently hold responsibility for the line management of the receptionist.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups

Date posted

24 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year Per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

267-OA6925465

Job locations

The Julier Centre

Coker Close Bicester

Bicester

OX26 6AE

Job description

Job responsibilities

For more information about this exciting opportunity, please see the job description for a wider overview!

Job description

Job responsibilities

For more information about this exciting opportunity, please see the job description for a wider overview!

Person Specification

Knowledge

Essential

Math's and English GCSE's, Grade C or above or NVQ Level 2 equivalent

Desirable

Good working knowledge of information governance within healthcare, including GDPR and confidentiality principles.

Experience

Essential

Previous experience of working in an administrative or receptionist role.
Experience of working within a team

Desirable

Previous NHS experience
Experience of using an electronic patient record system.
Experience of managing diary/booking systems

Skills

Essential

Competence using Microsoft Office 365, including Word, Excel, Outlook and MS Teams.

Desirable

Ability to communicate effectively with professionals and service users with diverse and varying communication needs
Ability to use a range of office equipment including multi-functional devices.
Good professional communication skills
Customer service skills

Person Specification

Knowledge

Essential

Math's and English GCSE's, Grade C or above or NVQ Level 2 equivalent

Desirable

Good working knowledge of information governance within healthcare, including GDPR and confidentiality principles.

Experience

Essential

Previous experience of working in an administrative or receptionist role.
Experience of working within a team

Desirable

Previous NHS experience
Experience of using an electronic patient record system.
Experience of managing diary/booking systems

Skills

Essential

Competence using Microsoft Office 365, including Word, Excel, Outlook and MS Teams.

Desirable

Ability to communicate effectively with professionals and service users with diverse and varying communication needs
Ability to use a range of office equipment including multi-functional devices.
Good professional communication skills
Customer service skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.