Receptionist

Job summary

Are you an organised, outgoing and friendly individual looking for a rewarding role in a dynamic and fast paced working environment?

We are looking for a flexible, enthusiastic and well-motivated; Receptionist. You'll need to be capable of working in a busy and challenging environment tackling a wide range of responsibilities in a fast paced environment.

The ideal candidate is a friendly and professional individual with exceptional communication skills and a welcoming telephone manner. You'll be key in maintaining confidentiality and ensuring smooth daily operations and excel in organisational skills and punctuality. An understanding of security protocols in a secure mental health setting would be a real benefit for the role.

Main duties of the job

• To provide a safe, polite and efficient reception service to visitors and staff.
• Responsible for security at the airlock entrance - including signing in visitors and patients on and off the unit,ensuring contraband items are put in lockers at the entrance and maintaining general unit security.
• Answering the phones and transferring to the appropriate person, recording messages accurately, respondingto queries appropriately, following Trust procedures and protocols.
• To maintain working relationships with a range of individuals including the staff of Oxford Health NHS Foundation Trust and of other Trusts and hospitals, users and carers ofthe service and the public and other professionals.
• Managing emergency situations: directing emergency services to required areas and assisting in the evacuationof staff, patients and visitors

You will be required to work 5 shifts over 7 days. These are day shifts (Early 06.30-14.30 and Late 14.00 - 22.00) and will incorporate some weekends.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.

Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression

Individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount

Pension scheme

Lease car scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (waiting lists may apply)

Staff networking and support groups

Employer details

Employer name

Oxford Health NHS Trust

Address

Woodland House,

Bierton Road

Aylesbury

HP20 1EG

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

---

Employer details

Employer name

Oxford Health NHS Trust

Address

Woodland House,

Bierton Road

Aylesbury

HP20 1EG

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

---