Oxford Health NHS Trust

CMHT Team Administrator - Saffron House, High Wycombe

Information:

This job is now closed

Job summary

Are you a highly organised and personable individual looking for a new challenge?

We have an exciting and rewarding opportunity for a part-time (30 hours per week) Band 4 Administrator to join our service and work in a well-established, well organised and busy Chiltern West Community Mental Health Team (CMHT). The working pattern will be 4 days per week 09:00-17:00.

Please note this vacancy may close early if sufficient numbers of applications are received.

Main duties of the job

We are looking for a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with. You will have contact with service users, relatives, other members of the public and professionals from partner organisations. You will have an important role in helping the service to run efficiently in a busy and sometimes demanding environment.

This role will involve frontline tasks, including dealing with telephone enquiries, booking rooms, making appointments, reception duties, data entry, typing (audio and copy), and using the in-house IT systems.

Candidates must be computer literate and demonstrate good working knowledge of Microsoft Office, good typing speeds, excellent organisational and communication skills and ideally you will have previous office/reception experience.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure you're your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression

Access to tailored individual and Trust wide learning and development

27 days annual leave, plus bank holidays, rising to 33 days with continuous service

NHS Discount across a wide range of shops, restaurants and retailers

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation (please note waiting lists apply)

Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

19 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

267-BM6863402

Job locations

Saffron House

High Wycombe, Buckinghamshire

HP11 1NH


Job description

Job responsibilities

The West CMHT is based at Saffron House in High Wycombe. We will offer you support, supervision, training and the opportunity for personal development.

  • To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service
  • To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trusts corporate standards and style
  • To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way

Job description

Job responsibilities

The West CMHT is based at Saffron House in High Wycombe. We will offer you support, supervision, training and the opportunity for personal development.

  • To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service
  • To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trusts corporate standards and style
  • To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way

Person Specification

Qualifications

Essential

  • High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint
  • Secretarial training to the level of NVQ2 or equivalent experiencw
  • Word processing/touch typing

Desirable

  • ECDL training
  • Working knowledge of email systems and RiO

Experience

Essential

  • Administration or secretarial experience
  • Experience of working with confidential documents

Desirable

  • Other admin or secretarial experience
  • Experience of using digital transcribing solutions

personal qualities

Essential

  • Excellent communication and organisational skills
  • Ability to prioritise workload and use own initiative
  • Ability to work effectively in a busy environment
  • Ability to produce good quality correspondence and reports

Desirable

  • Ability to compile and draft reports
  • Ability to minute meetings
Person Specification

Qualifications

Essential

  • High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint
  • Secretarial training to the level of NVQ2 or equivalent experiencw
  • Word processing/touch typing

Desirable

  • ECDL training
  • Working knowledge of email systems and RiO

Experience

Essential

  • Administration or secretarial experience
  • Experience of working with confidential documents

Desirable

  • Other admin or secretarial experience
  • Experience of using digital transcribing solutions

personal qualities

Essential

  • Excellent communication and organisational skills
  • Ability to prioritise workload and use own initiative
  • Ability to work effectively in a busy environment
  • Ability to produce good quality correspondence and reports

Desirable

  • Ability to compile and draft reports
  • Ability to minute meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Saffron House

High Wycombe, Buckinghamshire

HP11 1NH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Saffron House

High Wycombe, Buckinghamshire

HP11 1NH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Performance & Administration Manager

Agnieszka Dec

Agnieszka.dec@oxfordhealth.nhs.uk

01865901181

Details

Date posted

19 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

267-BM6863402

Job locations

Saffron House

High Wycombe, Buckinghamshire

HP11 1NH


Supporting documents

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