Job summary
Aylesbury Crisis and Home treatment Team is part of Urgent care Pathway service base at Whiteleaf centre in Aylesbury
We are looking to recruit an enthusiastic support worker who is passionate about working with people experiencing a mental health crisis in their homes and who would like to develop their skills in delivering evidence-based interventions.
You will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid hospital admission. The post holder will support the delivery of care specified within the plans of care formulated and directed by mental health practitioners and the broader multidisciplinary team for those patients who are in a mental health crisis and require intensive home treatment and support without which they would likely require admission to Hospital.
You will have the opportunity to work alongside a range of practitioners. Clinical supervision is provided along with opportunities for training and continued professional development.
We are looking for someone who wishes to develop their skills in a mental health service. You are likely to have experience of working with people with mental health problems. You will have a supportive team around you and a clinical supervisor to work with as well as training and development opportunities to develop your skills and experience.
Please note this vacancy may close early if sufficient numbers of applications are received.
Main duties of the job
To provide assistance to interventions and elements of planned programmes of care to service users under the direction and clinical supervision of a clinical lead
To ensure services are delivered in a manner that is appropriate, relevant and respectful to all community members, recognising the diversity of ethnicity, culture, belief, privilege and capacity of service users and carers
To have a flexible approach in providing support, including administrative tasks, duties and activities as and when required across the service
To effectively communicate routine information and advice to service users, other professionals, and external agencies.
To be responsible for the accurate maintenance of clinical record keeping and the required communication of individual patient care
Carry out delegated care tasks including supported meals and skills sessions.
Observe and report any changes in patients' conditions to the key Nurse and the team.
Liaise with other relevant individuals involved with the patient, as appropriate.
Write accurate records of care activities and communications with patients, relatives and carers in the patient's notes.
Support patients with individual needs and choices.
Give formal verbal and/or written hand-over of patient care.
To supply all clinical information within the required timescales on the electronic system RiO.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
As a member of the nursing team the post holder is expected to demonstrate a professional, approachable, and helpful manner towards patients, their families and carers. The post holder is expected to actively support high standards of care delivery and to promote the wellbeing of patients.
As a Healthcare Assistant, you will be pivotal in building rapport and engaging patients in treatment and recovery. Therefore, you will require excellent communication skills, a compassionate and kind attitude and, a commitment to advocating for our patients and promoting their wellbeing.
You will work as a valued member of the Aylesbury Crisis and home treatment team to provide compassionate, person-centred care whilst supporting the patient to understand, challenge and overcome their mental health crisis.
Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
Able to work flexibly on a shift pattern to cover 24hrs of CRHTT Service as required and the ability to travel independently between locations to fulfil the requirements of the position. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.
Job description
Job responsibilities
As a member of the nursing team the post holder is expected to demonstrate a professional, approachable, and helpful manner towards patients, their families and carers. The post holder is expected to actively support high standards of care delivery and to promote the wellbeing of patients.
As a Healthcare Assistant, you will be pivotal in building rapport and engaging patients in treatment and recovery. Therefore, you will require excellent communication skills, a compassionate and kind attitude and, a commitment to advocating for our patients and promoting their wellbeing.
You will work as a valued member of the Aylesbury Crisis and home treatment team to provide compassionate, person-centred care whilst supporting the patient to understand, challenge and overcome their mental health crisis.
Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
Able to work flexibly on a shift pattern to cover 24hrs of CRHTT Service as required and the ability to travel independently between locations to fulfil the requirements of the position. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required.
Person Specification
Knowledge Requirements
Essential
- Basic understanding of the Role of Crisis and Home treatment team
- Knowledge of mental health disorders.
- Able to work independently and have good IT skills including knowledge of Microsoft teams.
Desirable
- Previous in working in the community/crisis team experience
- Basic knowledge of Crisis Service and other mental health disorders.
Qualifications
Essential
- Level 3 Diploma in Health and Social care
- Ability to work as an active and supportive member of the team.
- Ability to communicate effectively both verbally and in writing
- Ability to support & motivate patients/family
- Ability to work on his/her own, but with supervision.
Desirable
- Completion of the care certificate or willingness to undertake level 3 senior health care support worker apprenticeship certificate.
- Mandatory Training MHA Induction / Refresher Managing Challenging Behaviour (Post holder will agree to undertake training of all the above as required).
Competence/Expertise
Essential
- Willingness and ability to role model healthy eating behaviour with patients and support as trained/required.
- Demonstrate a willingness to be involved in the induction of new staff.
Desirable
- Ability to be resourceful & use problem solving skills.
Experience
Essential
- Experience of working in a hospital or Mental Health environment
Desirable
- Experience in Therapeutic intervention
- Experience of working MDTs
Personal Qualities
Essential
- Able to prioritise own work with the aid of supervision
- Good communication and interpersonal skills.
- Is flexible and reliable, Time keeping
- Recognise own abilities & be willing to engage in reflective practice as a means of learning & developing one's own practice.
Desirable
- Ability to organise workload & time efficiently under supervision.
- Interest in personal & professional development
Person Specification
Knowledge Requirements
Essential
- Basic understanding of the Role of Crisis and Home treatment team
- Knowledge of mental health disorders.
- Able to work independently and have good IT skills including knowledge of Microsoft teams.
Desirable
- Previous in working in the community/crisis team experience
- Basic knowledge of Crisis Service and other mental health disorders.
Qualifications
Essential
- Level 3 Diploma in Health and Social care
- Ability to work as an active and supportive member of the team.
- Ability to communicate effectively both verbally and in writing
- Ability to support & motivate patients/family
- Ability to work on his/her own, but with supervision.
Desirable
- Completion of the care certificate or willingness to undertake level 3 senior health care support worker apprenticeship certificate.
- Mandatory Training MHA Induction / Refresher Managing Challenging Behaviour (Post holder will agree to undertake training of all the above as required).
Competence/Expertise
Essential
- Willingness and ability to role model healthy eating behaviour with patients and support as trained/required.
- Demonstrate a willingness to be involved in the induction of new staff.
Desirable
- Ability to be resourceful & use problem solving skills.
Experience
Essential
- Experience of working in a hospital or Mental Health environment
Desirable
- Experience in Therapeutic intervention
- Experience of working MDTs
Personal Qualities
Essential
- Able to prioritise own work with the aid of supervision
- Good communication and interpersonal skills.
- Is flexible and reliable, Time keeping
- Recognise own abilities & be willing to engage in reflective practice as a means of learning & developing one's own practice.
Desirable
- Ability to organise workload & time efficiently under supervision.
- Interest in personal & professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
