Oxford Health NHS Trust

Clinic Administrator

Information:

This job is now closed

Job summary

We are looking for an experienced administrator to join us on a part-time basis (30 hours per week) as Clinical Administrator at our Oxford Health Specialist Psychological Intervention Centre (OHSPIC) Clinic based at The Lodge in Oxford.

You'll be working in a specialist clinical service processing finance and clinical administration using our RiO system. You'll also deal with telephone enquiries and triage and process patient communication letters and appointment bookings.

If you thrive in a busy office environment where you can make a difference to patient care and deliver a high quality service, we would love to hear from you!

Main duties of the job

Your main duties will include:

  • Finance administration including funding letters and spreadsheet maintenance
  • Clinical referrals on RiO system including allocation patients to therapists and discharge letters
  • General administration including telephone queries, emails and appointment bookings

Please refer to the job description attached for a comprehensive list of duties

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

267-CS6538374

Job locations

The Lodge, Slade Site

Horsepath Driftway

Oxford

OX3 7JH


Job description

Job responsibilities

Please refer to the job description and guidance notes attached for further information on this role

Job description

Job responsibilities

Please refer to the job description and guidance notes attached for further information on this role

Person Specification

Skills, Knowledge and abilities

Essential

  • Experience of using patient databases
  • Proven ability to work as a member of a team in an office environment
  • Excellent telephone and communication skills

Desirable

  • RiO

Qualifications - Academic/Skills/Professional

Essential

  • GCSE A-C or equivalent in English and Mathematics

Desirable

  • A Levels
  • NVQs in Admin or related subject

Experience

Essential

  • Extensive experience in an office environment
  • Call handling experience

Desirable

  • NHS experience
  • Experience of working in a Health or Social Care setting
Person Specification

Skills, Knowledge and abilities

Essential

  • Experience of using patient databases
  • Proven ability to work as a member of a team in an office environment
  • Excellent telephone and communication skills

Desirable

  • RiO

Qualifications - Academic/Skills/Professional

Essential

  • GCSE A-C or equivalent in English and Mathematics

Desirable

  • A Levels
  • NVQs in Admin or related subject

Experience

Essential

  • Extensive experience in an office environment
  • Call handling experience

Desirable

  • NHS experience
  • Experience of working in a Health or Social Care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

The Lodge, Slade Site

Horsepath Driftway

Oxford

OX3 7JH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

The Lodge, Slade Site

Horsepath Driftway

Oxford

OX3 7JH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Specialist Clinic Administrator

Helen Wickenden

helen.wickenden@oxfordhealth.nhs.uk

01865902833

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

267-CS6538374

Job locations

The Lodge, Slade Site

Horsepath Driftway

Oxford

OX3 7JH


Supporting documents

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