Oxford Health NHS Trust

Senior Support Worker - Oxford

This job is now closed

Job summary

Full time and part time applications will be considered.

Oxfordshire is developing its mental health Crisis Resolution and Home Treatment team. Currently this is a service to provide intensive home treatment to people living in Oxford City as a true alternative to admission and following discharge from hospital. The team is being developed and expanded to now include the whole county of Oxfordshire.

Senior Support Workers are instrumental in delivering intensive home treatments to service users in their own place of residence under the guidance and support of qualified Crisis Clinicians and Team Leader. Senior Support Workers will deliver recovery focused intervention (emotional and practical support) to a small caseload of service users and their nominated friends/family/carers.

Accessibility, responsiveness and excellence in customer service with the highest regard for service experience will be at the heart of the service and Senior Support Workers will use their skills and personal qualities to make this a reality. Our dynamic and dedicated team is multi-disciplinary, including nurses and occupational therapists, with peer support, social work, psychiatry and psychology input.

Please note that this vacancy may close early if a suitable number of applicants are received.

Main duties of the job

Senior Support Workers must have substantial experience and a proven track record working in health or social care and be able to demonstrate Trust values in delivering care to others. The successful candidate will be able to follow and initiate plans of care flexibly and dynamically in challenging and changing circumstances

Oxford Health works in partnership with 5 third sector providers as part of the Oxford Mental Health Partnership (OMHP), and the new crisis service will be working closely with partners, in particular Oxfordshire Mind and the Safe Haven services in order to ensure diversity and choice of service for people experiencing a mental health crisis. Senior Support Workers must have the skills and aptitude to work creatively and proactively with our third sector partners.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

04 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

267-OA6096005-B

Job locations

AG Palmer House

Littlemore Mental Health Centre

Oxford

OX4 4XN

Job description

Job responsibilities

In return we will offer opportunities for professional development and opportunities to influence and contribute to service development. You will be provided with regular supervision, appraisal and support. The service will operate 24/7 and a variety of working patterns will be available we welcome flexible working requests. This post does not involve working night shifts but does require weekend and evening working.

This will be a challenging but rewarding role, working with people presenting with a range of mental health issues and risks. You must have a warm and friendly disposition and have very good communication and interpersonal skills. You must also be confident and motivated, flexible and be able to show initiative in an environment which is often busy, rewarding and dynamic. You will be an excellent communicator, demonstrating empathy to those service users accessing CRHTT services. You will contribute to the growth and maintenance of key functions of the clinical area / Crisis Team by carrying out assigned tasks, involving direct and indirect care to patients under minimal supervision and as directed by the Crisis Team Shift Co-ordinator, qualified staff and/or Team Leader. Following personal development planning and targeted training the competent practitioner will be in a position to work more autonomously in supporting patients. As a result, you will have developed a broad underpinning knowledge base at intermediate level and have the ability to evaluate information and communicate with a range of professionals.

Informal discussions about the Team and role from interested candidates would be very welcome.

Job description

Job responsibilities

Informal discussions about the Team and role from interested candidates would be very welcome.

Person Specification

Experience

Essential

Experience of working with Adults and/or Older People with severe and enduring mental illness

Knowledge

Essential

Knowledge of emotional and mental health problems that affect Adult and Older People

Skills

Essential

Willingness to undertake training as required for the role
To be able to work collaboratively as part of a team

Person Specification

Experience

Essential

Experience of working with Adults and/or Older People with severe and enduring mental illness

Knowledge

Essential

Knowledge of emotional and mental health problems that affect Adult and Older People

Skills

Essential

Willingness to undertake training as required for the role
To be able to work collaboratively as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.