Job summary
Are you a compassionate, empathetic, and strategic leader, looking to make your first leap into senior management?
We, in the Learning Disabilities Service, are looking for a new Service Manager to lead our teams in giving a voice to the voiceless.
In this role, the smallest of changes can make the biggest difference to some of the most marginalised people in our society, so it's important that you feel passionate about ensuring good outcomes.
With previous experience within the Healthcare Service, you'll be responsible for ensuring that high quality care is delivered, so we'll not only need you to inspire, but also to be emotionally aware in order to get the best out of the people around you and develop as a service.
This may be through upskilling, problem solving with other Clinical Leads and Managers, providing regular supervision, supporting other members of staff with a focus on development and improvement or through investigating complaints and grievances.
We're a small directorate, with a highly skilled team who carry out specialist and complex work; we're supportive, inclusive and there's always someone around for support. No two days are ever the same, so, if you're looking for an opportunity to step up into senior leadership and develop your skills, with plenty of variety, then we are the team for you!
Main duties of the job
In this role, you'll be responsible for leading the safe and efficient running of the Learning Disability Services, with a focus on staffing (e.g. infrastructure, training and development need), finance and performance.
Working closely with the Service Director and Clinical Leads, as well as external partners, you'll be strategic in your thinking and be able to inspire others to join your vision to help meet service user need - and deliver sustainably.
The main responsibilities can be broken down in strategy, policy and delivery across the following areas:
- Quality
- Workforce
- Finance
- Performance
- Strategic change
- Stakeholder engagement/partnership
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
As Service Manager, some of your key responsibilities will include:
- Leading a culture within the service that ensures that all employees comply with relevant Trust Policies and guidelines and supports the delivery of the governance plan for the service and overall directorate.
- Work collaboratively with colleagues to ensure that effective governance arrangements and performance management systems are in place and ensure that risks are identified and included as appropriate on the directorate risk register and are progressed appropriately to reduce the risk profile.
- Work collaboratively with colleagues to address complaints and incidents appropriately lead the learning from such events.
We know that a work-life balance is important, so we are open to you working compressed hours and can offer this on a hybrid working basis.
Job description
Job responsibilities
As Service Manager, some of your key responsibilities will include:
- Leading a culture within the service that ensures that all employees comply with relevant Trust Policies and guidelines and supports the delivery of the governance plan for the service and overall directorate.
- Work collaboratively with colleagues to ensure that effective governance arrangements and performance management systems are in place and ensure that risks are identified and included as appropriate on the directorate risk register and are progressed appropriately to reduce the risk profile.
- Work collaboratively with colleagues to address complaints and incidents appropriately lead the learning from such events.
We know that a work-life balance is important, so we are open to you working compressed hours and can offer this on a hybrid working basis.
Person Specification
essential
Essential
- LD management experiences at senior level for at least 12 months
- experience and examples of how they have managed performance and finance with in previous roles
- Ability to communicate in verbal and written form across all levels with in the organisation
essential
Essential
- ability to work with others to find creative solutions to financial challenges
essential
Essential
- evidence of support with complaints and or grievances with good outcomes
Person Specification
essential
Essential
- LD management experiences at senior level for at least 12 months
- experience and examples of how they have managed performance and finance with in previous roles
- Ability to communicate in verbal and written form across all levels with in the organisation
essential
Essential
- ability to work with others to find creative solutions to financial challenges
essential
Essential
- evidence of support with complaints and or grievances with good outcomes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
