Oxford Health NHS Trust

Dental Receptionist (Witney Dental Clinic)

This job is now closed

Job summary

An exciting opportunity exists to join The Oxfordshire Community Dental Service as a Dental Receptionist!

We are a Countywide Dental Service providing a range of Special Care Dental treatment tailored to meet the individual needs of the patient whilst ensuring access.

We are currently looking to recruit an experienced, motivated Receptionist with excellent front of house and communication skills to work within our East Oxford Dental Clinic. The clinic provides specialist, emergency and routine dental treatment for patients within priority groups.

This role is part time 22.5 hours per week

Main duties of the job

The receptionist will deal efficiently and sympathetically with patients, face to face and over the phone, be computer literate and able to work in a modern, fully computerised clinic. Experience in word processing, spreadsheets and e-mails are necessary, along with the ability to audio type.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

24 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum | pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

267-CH6383583

Job locations

East Oxford Dental Clinic

1 Manzil Way

Oxford

OX4 1XD

Job description

Job responsibilities

Previous experience in a dental environment would be advantageous, but not essential as full training will be given. You will also be required to take payments from patients and bank monies appropriately. At times there will be need for you to provide cover at our other clinics, therefore the ability to travel between sites is required.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Literacy and Numeracy GCSEs or equivalent
Confident with Microsoft Office 365

Experience

Essential

Experience of keyboard and willingness to learn dental specific computerised systems
Experience in general office work
Experience of management of appointments and accurate handling of cash, receipts and banking procedures

Desirable

Experience of working with dental IT system/reception work

Personal Qualities

Essential

Excellent customer service skills
Able to work effectively as part of a team
Adaptable to changing circumstances and flexible in approach to working
Self-motivated and able to use own initiative and to work under pressure
Effective organisational skills including the ability to prioritise, plan and complete work

Person Specification

Qualifications

Essential

Literacy and Numeracy GCSEs or equivalent
Confident with Microsoft Office 365

Experience

Essential

Experience of keyboard and willingness to learn dental specific computerised systems
Experience in general office work
Experience of management of appointments and accurate handling of cash, receipts and banking procedures

Desirable

Experience of working with dental IT system/reception work

Personal Qualities

Essential

Excellent customer service skills
Able to work effectively as part of a team
Adaptable to changing circumstances and flexible in approach to working
Self-motivated and able to use own initiative and to work under pressure
Effective organisational skills including the ability to prioritise, plan and complete work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.