Job summary
Are you a creative, compassionate, and organised leader who can bring solutions and drive change?
Are you someone who is ambitious for themselves, and their team, and has patient care at the very heart of the work they deliver. Do you focus on your workforce and their wellbeing with the same energy as patient quality and safety metrics and the financial information that goes along with managing large clinical services?
Do you recognise the Oxford Health Foundation Trust values of Caring, Safe and Excellent and role model your approach to work on them?
If you relate to this and are looking for a new challenge that will stretch and grow you then these roles are something you should seriously consider!
The location can be negotiated for the right candidate.
Main duties of the job
We have an 8b post- with on call responsibility.
This role has been reviewed to ensure it aligns with the transformation required within the current pathway model and the expectation is that the post holder will work in a matrix way in order to maximise the benefit from the transformation planned.
Services within the remit of these posts include the current GP Out Of Hours Service, Minor Injury and First Aid Units, Urgent Community Response, Hospital at Home, and our Ambulatory Units. The expectation is that a 24/7 Clinical triage Model will be delivered alongside a 24/7 Visiting service as a result of these additions to our current leadership team. Therefore whole system working is essential alongside our partner organisations
These services include a wide range of nursing, allied health professional, medical, advanced clinical practice roles, and administration/ support services.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
The Service Manager plays a key role in the clinical and operational leadership team of the Intensive Community care Pathway (ICC). ICC services are fast paced, predominantly focused on admission avoidance. These include our Hospital at Home Service , Same Day Emergency Care Units , Urgent Community Response and the Single Point of Access team. Many of the patients ICC support are frail and elderly with complex needs.
The day to day focus of this role will alter as the ICC pathway comes together with the First Contact and Primary Care as we modernise services to better meet patient need. The role offers opportunities to work closely with system partners such as acute hospitals, ambulance service, social care, voluntary sector and commissioners as we develop more responsive services . The Service Manager will deputise for the Head of Service and be involved in key decision making.
The Service Manager role requires participation in an on call rota which will involve working some weekends and bank holidays.
Job description
Job responsibilities
The Service Manager plays a key role in the clinical and operational leadership team of the Intensive Community care Pathway (ICC). ICC services are fast paced, predominantly focused on admission avoidance. These include our Hospital at Home Service , Same Day Emergency Care Units , Urgent Community Response and the Single Point of Access team. Many of the patients ICC support are frail and elderly with complex needs.
The day to day focus of this role will alter as the ICC pathway comes together with the First Contact and Primary Care as we modernise services to better meet patient need. The role offers opportunities to work closely with system partners such as acute hospitals, ambulance service, social care, voluntary sector and commissioners as we develop more responsive services . The Service Manager will deputise for the Head of Service and be involved in key decision making.
The Service Manager role requires participation in an on call rota which will involve working some weekends and bank holidays.
Person Specification
Qualifications
Essential
- masters level or equivalent experience
Knowledge
Essential
- In depth understanding of the NHS and/or public services and the likely changes over the next few years.
- Evidence of experience which recognises the value and need to work collaboratively across the local health and social care economy.
- Good level of knowledge of commissioning - the split between CCG and other commissioning roles
- Good level of knowledge of Business Intelligence and how & when it should be used in everyday service delivery - how it should be developed as part of transformation.
Experience
Essential
- Substantial experience managing health and social care staff. To include a range of knowledge base and experience of how to maximise people's skills.
- Extensive experience of the development of good relationships across a range of key stakeholders.
- Substantial experience of directly leading substantial change.
- Demonstration of well-developed and effective leadership skills.
Personal Qualities
Essential
- A well-developed team player
- High degree of motivation and commitment to the organisation.
- Ability to see the bigger picture as well as the local picture at any one time
- Honesty and integrity.
Contractual and other requirements
Essential
- Ability to travel between sites and to regional meetings.
- Hold valid UK driving licence with access to a vehicle for work purposes
- To be available to take part in on-call rota.
Person Specification
Qualifications
Essential
- masters level or equivalent experience
Knowledge
Essential
- In depth understanding of the NHS and/or public services and the likely changes over the next few years.
- Evidence of experience which recognises the value and need to work collaboratively across the local health and social care economy.
- Good level of knowledge of commissioning - the split between CCG and other commissioning roles
- Good level of knowledge of Business Intelligence and how & when it should be used in everyday service delivery - how it should be developed as part of transformation.
Experience
Essential
- Substantial experience managing health and social care staff. To include a range of knowledge base and experience of how to maximise people's skills.
- Extensive experience of the development of good relationships across a range of key stakeholders.
- Substantial experience of directly leading substantial change.
- Demonstration of well-developed and effective leadership skills.
Personal Qualities
Essential
- A well-developed team player
- High degree of motivation and commitment to the organisation.
- Ability to see the bigger picture as well as the local picture at any one time
- Honesty and integrity.
Contractual and other requirements
Essential
- Ability to travel between sites and to regional meetings.
- Hold valid UK driving licence with access to a vehicle for work purposes
- To be available to take part in on-call rota.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
