Team Administrator - Oxford

Job summary

Are you passionate about children's mental health?

Would you like the opportunity to support families during their most challenging and difficult times?

Then working in the CAMHS Single Point of Access as a Team Administrator may just be the role for you. As the front door to CAMHS, you will be facilitating families accessing the wider service to receive the support and treatment they need.

The Single Point of Access (SPA) is the initial means of access for CAMHS services within Oxfordshire - offering open access to information, advice and consultation for the public, children and young people, families and children's wider workforce.

You will play an essential role in supporting vulnerable young people to access SPA via phone and website support, and to provide a quality service provision for service users and their families / supporters.

You will also be a key player in establishing safe and effective administrative systems and processes within the team in collaboration with other team members, and will be fully integrated within the clinical team, providing a full range of administrative services to support the referral process.

Main duties of the job

Communication, responsiveness and excellence in customer service with the highest regard for service experience will be at the heart of the service, and the you will use your skills and personal style to make this a reality.

The role will include day-to-day organisation of systems to ensure the smooth running of the office, post management. monitoring of inboxes, inputting referrals and other clerical duties. Additionally, you will facilitate good communication and liaison with patients and their families, colleagues within the Trust and across other organisations.

You will also be responsible for maintaining databases by collecting and inputting of data relating to Team activity and reporting information as necessary.

We'll need you to be able to work in a changing and dynamic working environment and have excellent attention to detail.

In return, we will offer training, opportunities for professional development and opportunities to contribute to service development. You will be provided with regular supervision, appraisal and support.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Employer details

Employer name

Oxford Health NHS Trust

Address

Raglan House

Cowley

OX4 3LX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Oxford Health NHS Trust

Address

Raglan House

Cowley

OX4 3LX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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