Oxford Health NHS Trust

CMHT Team Administrator

This job is now closed

Job summary

Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?

We have an exciting and rewarding opportunity for a part-time (30 hours per week) Band 4 Administrator to join our service and work in a well-established, well organised and busy Community Mental Health Team (CMHT). The working pattern will be 4 days per week 09:00-17:00.

Main duties of the job

We are looking for a well-motivated, conscientious and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with. You will have contact with service users, relatives, other members of the public and professionals from partner organisations. You will have an important role in helping the service to run efficiently in a busy and sometimes demanding environment.

This role will involve frontline tasks, including dealing with telephone enquiries, booking rooms, making appointments, reception duties, data entry, typing (audio and copy), and using the in-house IT systems.

Candidates must be computer literate and demonstrate good working knowledge of Microsoft Office, good typing speeds, excellent organisational and communication skills and ideally you will have previous office/reception experience.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

12 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per annum | pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

267-BM5678932

Job locations

Amersham Health Centre

Chiltern Avenue

Amersham

HP6 5AY

Job description

Job responsibilities

The East CMHT is based at the Amersham Health Centre in Amersham. We will offer you support, supervision, training and the opportunity for personal development.

To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service
To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trusts corporate standards and style
To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate wa

Job description

Job responsibilities

The East CMHT is based at the Amersham Health Centre in Amersham. We will offer you support, supervision, training and the opportunity for personal development.

To provide an efficient and effective comprehensive administrative support to the Administrative & Performance Manager/team/service
To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trusts corporate standards and style
To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate wa

Person Specification

Qualifications

Essential

High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint
Secretarial training to the level of NVQ2 or equivalent experience
Word processing/touch typing

Desirable

ECDL training
Working knowledge of email systems and RiO and/or CareNotes

Experience

Essential

Administration or secretarial experience in an NHS setting
Experience of working with confidential documents

Desirable

Other admin or secretarial experience
Experience of using digital transcribing solutions

Personal Qualities

Essential

Excellent communication and organisational skills
Ability to prioritise workload and use own initiative
Ability to work effectively in a busy environment
Ability to produce good quality correspondence and reports

Desirable

Ability to compile and draft reports
Ability to minute meetings

Person Specification

Qualifications

Essential

High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint
Secretarial training to the level of NVQ2 or equivalent experience
Word processing/touch typing

Desirable

ECDL training
Working knowledge of email systems and RiO and/or CareNotes

Experience

Essential

Administration or secretarial experience in an NHS setting
Experience of working with confidential documents

Desirable

Other admin or secretarial experience
Experience of using digital transcribing solutions

Personal Qualities

Essential

Excellent communication and organisational skills
Ability to prioritise workload and use own initiative
Ability to work effectively in a busy environment
Ability to produce good quality correspondence and reports

Desirable

Ability to compile and draft reports
Ability to minute meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Amersham Health Centre

Chiltern Avenue

Amersham

HP6 5AY

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Amersham Health Centre

Chiltern Avenue

Amersham

HP6 5AY

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)