Job summary
To have the responsibility for the overarching management and coordination across the Trust of the various components of the Registration Authority (RA) Framework and responsible for access to national NHS secure systems ensuring information is protected from unauthorised disclosure.
The RA Manager provides professional input into the planning, development, and evaluation of registration authority services, holding responsibility for defined projects as delegated by the Head of Clinical Systems. The post holder will demonstrate highly specialist knowledge and skills and have undertaken appropriate training.
Please note that the banding of this post is subject to final review and confirmation - please contact as below for further details if required.
Main duties of the job
Responsible for the day to day management of nominated staff within the RA Framework.
To be responsible for the standard of work within the RA Team supporting the delivery of agreed projects and process on time, working within recognised project planning.
Work closely with teams across the organisation to formally agree and maintain a structure of RA contacts Trust wide. To manage devolved RA nominated staff across the Trust.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
The post holder will be responsible for effective internal and external communication as summarised below:-
Internal Communications: In conjunction with the Trust Communications team, responsible for communications with employees, patients, their carers, the general public and, when required, external and internal auditing and authorised bodies on registration authority matters. This includes responding to complaints, FoI requests and providing general information, ensuring appropriate legal advice is sought where any contractual or risk issue warrants it.
External Communications: To communicate complex information on a wide range of RA activities, in verbal, written and numeric formats, to internal and external stakeholders.
Ensure that information is disseminated across the organisation via Intranet and local RA Framework of nominated staff.
Responsible for the communication of results of audit on a wide range of issues across various systems to internal and external groups. This includes ESR-CIS interface, EHR and data portal systems. Responsible for guiding teams on courses of action to be taken to agreed timelines where review of and changes to process(es) are required to maintain confidentiality of Trust data ensuring its protected from unauthorised disclosure.
To communicate across the organisation RA standard operating processes including developing, training and maintaining an organisation wide group of trained RA staff across the Trust to meet the organisations RA requirements.
To communicate all NHS Digital information to RA contacts including service issues of delivery of NHS Digital Care Identity Service (CIS)platform ensuring all nominated RA staff are fully briefed where non-availability of CIS may impact delivery of care across Trust.
To represent the Trust at national RA events with NHS Digital.
Job description
Job responsibilities
The post holder will be responsible for effective internal and external communication as summarised below:-
Internal Communications: In conjunction with the Trust Communications team, responsible for communications with employees, patients, their carers, the general public and, when required, external and internal auditing and authorised bodies on registration authority matters. This includes responding to complaints, FoI requests and providing general information, ensuring appropriate legal advice is sought where any contractual or risk issue warrants it.
External Communications: To communicate complex information on a wide range of RA activities, in verbal, written and numeric formats, to internal and external stakeholders.
Ensure that information is disseminated across the organisation via Intranet and local RA Framework of nominated staff.
Responsible for the communication of results of audit on a wide range of issues across various systems to internal and external groups. This includes ESR-CIS interface, EHR and data portal systems. Responsible for guiding teams on courses of action to be taken to agreed timelines where review of and changes to process(es) are required to maintain confidentiality of Trust data ensuring its protected from unauthorised disclosure.
To communicate across the organisation RA standard operating processes including developing, training and maintaining an organisation wide group of trained RA staff across the Trust to meet the organisations RA requirements.
To communicate all NHS Digital information to RA contacts including service issues of delivery of NHS Digital Care Identity Service (CIS)platform ensuring all nominated RA staff are fully briefed where non-availability of CIS may impact delivery of care across Trust.
To represent the Trust at national RA events with NHS Digital.
Person Specification
Qualifications
Essential
- Degree in Information related subject.
- Experience as a senior manager within an NHS setting
Knowledg
Essential
- Able to demonstrate expert knowledge of all aspects of Registration Authority
- Able to demonstrate expert knowledge of smartcards and their use in clinical areas
- A good knowledge of IT systems and experience of supporting the development and implementation of new systems
Experience
Essential
- Previous experience in RA Management environment
- Knowledge of appropriate legislation
Desirable
- Knowledge of appropriate legislation
Job Related Aptitude and Skills
Essential
- Proven Leadership and staff management skills
- Presentation Skills
- Excellent written and oral communication skills
- Problem solving, decision making and analytical skills
- Organisation/time management skills
- Negotiation, communication and influencing skills
- Team player, to support emotional, intellectual and political astuteness
Contractual requirements
Essential
- Able to work flexibly
- Able to attend National meetings and conferences if required
- May need to manage distressing or emotional circumstances - imparting unwelcome news
- Car driver/mobile worker
- Able to travel between sites
Personal Qualities
Essential
- Resourceful, can do attitude. Personal integrity, open, inclusive leadership style
- Able to cope well under pressure
- Highly motivated and works on own initiative
- Ability to manage conflicting priorities and variations to workload
Person Specification
Qualifications
Essential
- Degree in Information related subject.
- Experience as a senior manager within an NHS setting
Knowledg
Essential
- Able to demonstrate expert knowledge of all aspects of Registration Authority
- Able to demonstrate expert knowledge of smartcards and their use in clinical areas
- A good knowledge of IT systems and experience of supporting the development and implementation of new systems
Experience
Essential
- Previous experience in RA Management environment
- Knowledge of appropriate legislation
Desirable
- Knowledge of appropriate legislation
Job Related Aptitude and Skills
Essential
- Proven Leadership and staff management skills
- Presentation Skills
- Excellent written and oral communication skills
- Problem solving, decision making and analytical skills
- Organisation/time management skills
- Negotiation, communication and influencing skills
- Team player, to support emotional, intellectual and political astuteness
Contractual requirements
Essential
- Able to work flexibly
- Able to attend National meetings and conferences if required
- May need to manage distressing or emotional circumstances - imparting unwelcome news
- Car driver/mobile worker
- Able to travel between sites
Personal Qualities
Essential
- Resourceful, can do attitude. Personal integrity, open, inclusive leadership style
- Able to cope well under pressure
- Highly motivated and works on own initiative
- Ability to manage conflicting priorities and variations to workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
