Oxford Health NHS Trust

Administrative Assistant - Headington

This job is now closed

Job summary

We are looking for a well-motivated, conscientious, and friendly person who is willing to learn and play a key role in improving the lives of the service users we work with.

As an Administrative Assistant, you'll be in contact with our service users, relatives, other members of the public and professionals from partner organisations to ensure a smooth running of the Highfield Unit. You will have an important role in helping the service to run efficiently in a busy and sometimes demanding environment.

The Highfield Unit is based at the Warneford Hospital in Headington, Oxford. This is a modern purpose-built resource centre for adolescent people with mental illness, offering both community and outpatient facilities

Main duties of the job

This role will involve front line tasks, including day to day running of the reception area, dealing with telephone enquiries, booking rooms, meetings and greeting patient and visitors, data entry, typing (audio and copy), and using the in-house IT systems.

These tasks are key to supporting our clinical teams and so you'll be working in a busy, but rewarding role.

About us

We will offer you support, supervision, training, and the opportunity for personal development. One of the great things about this role is that you'll be liaising directly with service users and their families; this is a great opportunity if you really enjoy working with people.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

07 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum/pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OC5505975

Job locations

Highfield Unit

Warneford Hospital, Roosevelt Drive

Headington

OX3 7JX

Job description

Job responsibilities

We'll need you to be computer literate and demonstrate good working knowledge of Microsoft Office, good typing speeds, excellent organisational and communication skills. Previous office/reception experience would be desirable, however it's more important to us that you're able to deliver excellent customer service.

IF you have any questions or queries about the role, our team, or what we do, please do get in touch with Dan Woodley on daniel.woodley@oxfordhealth.nhs.uk.

Previous applicants need not apply.

Job description

Job responsibilities

IF you have any questions or queries about the role, our team, or what we do, please do get in touch with Dan Woodley on daniel.woodley@oxfordhealth.nhs.uk.

Previous applicants need not apply.

Person Specification

Qualifications

Essential

GCSEs in Maths and English

Desirable

Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role

Experience

Essential

Experience of using Office computer programs including Excel, Word and Outlook
Experience of using digital transcribing solutions
Experience of working in a team

Desirable

Organisational skills/managing diary systems and tracking information

Knowledge

Essential

Desire to attend courses relating to role as appropriate
Ability to prioritise own workload
Always ensuring attention to detail

Desirable

Ability to liaise with all professionals and levels in a confident and effective manner

Person Specification

Qualifications

Essential

GCSEs in Maths and English

Desirable

Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role

Experience

Essential

Experience of using Office computer programs including Excel, Word and Outlook
Experience of using digital transcribing solutions
Experience of working in a team

Desirable

Organisational skills/managing diary systems and tracking information

Knowledge

Essential

Desire to attend courses relating to role as appropriate
Ability to prioritise own workload
Always ensuring attention to detail

Desirable

Ability to liaise with all professionals and levels in a confident and effective manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Highfield Unit

Warneford Hospital, Roosevelt Drive

Headington

OX3 7JX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Highfield Unit

Warneford Hospital, Roosevelt Drive

Headington

OX3 7JX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)