Job summary
We are looking to recruit a self-motivated, enthusiastic and experienced Medical Secretary to support the Consultant Paediatricians
This is a challenging role with a wide and diverse remit. This will include detailed minute taking, clinic co-ordination, audio typing, diary management and dealing with enquiries via email and phone and liaising with GPs, other hospital departments and the wider MDT.
You must have excellent communication skills both written and verbal and be able to provide evidence of working in a busy environment utilising established secretarial and administrative skills.
Experience of Microsoft packages including word, excel, powerpoint, is essential.
Knowledge of audio typing and Hospital PAS and EPROC systems would also be beneficial, although training can be provided.
This post is for a fixed 6 month term working 37.5 hours over 5 days Monday - Friday, however start/finish times can be mutually agreed.
Main duties of the job
Provide a comprehensive clinical secretarial service to the Clinical Team to enable them to carry out their duties in an effective and efficient manner and ensure efficiency in patientcare.Ensure all correspondence for the Clinical Teams, including clinical letters, discharge summaries, medico-legal reports and results, minutes of committee meetings etc are typed and dispatched promptly. This may involve reading reports over the telephone. The majority of the correspondence will be audio typing.Provide the focal point of communication for all medical, professional and allied medical staff, both within this Trust and with external organisations, and patients, using judgment tofacilitate a successful outcome of all enquiriesDeal with telephone and face to face enquiries from patients, relatives, carers and all staff groups providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery. On receipt of test/investigation results, alert the Clinical Teams of any urgent or abnormal test results ensuring that relevant action is taken.Oversee the patient pathway and ensuring that all necessary appointments, including outpatients, clinics, waiting list etc. are arranged on time, ensure that clinics are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards.
About us
Please submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applications
Northampton General Hospital NHS Trust is on an exciting journey with all of our divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire (UHN). As part of this collaborative approach, there may be a requirement for you to work across both the Kettering and Northampton hospital sites, depending on the needs of the service.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential.
UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN.
Job description
Job responsibilities
Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.Coordinate Clinical Teams diaries to ensure effective time management.Record and prepare draft minutes of meetings, specifying decisions made and follow up action required for subsequent approval by the Clinical Team.Responsible for stationery stock control, including ordering to ensure adequate resources available for team when required.Plan and organise a range of meetings and events, including venue, attendees and travel arrangements.Attend meetings, as required (except clinical performance meetings), to ensure effective communication with all service users.Demonstration and supervision of workplace activities to other members of the secretarial team as required to maintain a high standard of service to the Clinical Teams.Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.Ensure confidentiality is maintained in all communications and that documents and other sensitive information are secure at all times.Contribute to the development of the Directorate, maintain close cooperation and liaison with team members and support the efficient functioning of the Trust as a whole, as required.
Job description
Job responsibilities
Use the relevant Trust databases and patient administration systems and ensure that all data is correct and up to date.Coordinate Clinical Teams diaries to ensure effective time management.Record and prepare draft minutes of meetings, specifying decisions made and follow up action required for subsequent approval by the Clinical Team.Responsible for stationery stock control, including ordering to ensure adequate resources available for team when required.Plan and organise a range of meetings and events, including venue, attendees and travel arrangements.Attend meetings, as required (except clinical performance meetings), to ensure effective communication with all service users.Demonstration and supervision of workplace activities to other members of the secretarial team as required to maintain a high standard of service to the Clinical Teams.Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.Ensure confidentiality is maintained in all communications and that documents and other sensitive information are secure at all times.Contribute to the development of the Directorate, maintain close cooperation and liaison with team members and support the efficient functioning of the Trust as a whole, as required.
Person Specification
Education, Training & Qualification
Essential
- Educated to: Minimum 3 GCSE's at Grade C or above including English
- RSA 3, Certificate in Medical Secretarial Studies or extensive secretarial experience
- Audio Typing
Knowledge & Experience
Essential
- Very good written and verbal communication skills
- Experience of prioritising own work & working to deadlines
- X Experience working in the NHS
- Experience with Audio Typing and Digital Dictation
Desirable
- Knowledge of Medical Terminology
- Experience of Hospital PAS system
- Previous experience as Medical Secretary
Skills
Essential
- Attention to detail & accuracy
- Experience of working under pressure
- Extensive knowledge of Microsoft packages - Word, Excel, Powerpoint, Outlook
- Excellent diary management
- Able to communicate on all levels
Person Specification
Education, Training & Qualification
Essential
- Educated to: Minimum 3 GCSE's at Grade C or above including English
- RSA 3, Certificate in Medical Secretarial Studies or extensive secretarial experience
- Audio Typing
Knowledge & Experience
Essential
- Very good written and verbal communication skills
- Experience of prioritising own work & working to deadlines
- X Experience working in the NHS
- Experience with Audio Typing and Digital Dictation
Desirable
- Knowledge of Medical Terminology
- Experience of Hospital PAS system
- Previous experience as Medical Secretary
Skills
Essential
- Attention to detail & accuracy
- Experience of working under pressure
- Extensive knowledge of Microsoft packages - Word, Excel, Powerpoint, Outlook
- Excellent diary management
- Able to communicate on all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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