Digital Clinical Facilitator

Job responsibilities

Main Duties

To operate as a key member of the Chief Clinical Information Officer portfolio which focuses on ensuring there is clinical engagement at all levels of the Group Digital Strategy

Facilitate delivery of effective, safe clinical systems with all groups of clinical, administrative and operational staff

Provide clinical advice and guidance to support the delivery of the programmes associated with the Group Digital Strategy including the NGH EPR

To facilitate the efficient and effective management of the on-going EPR development, education, implementation and training of our NGH EPR with our wider EPR programme team

To support digital transformation for new digital solutions and upgrades to existing digital solutions across with clear collaboration with internal and external stakeholders as required

To work with Digital Clinical Leads and Transformation Specialists by contributing to improving standards of care through the effective use of digital solutions

As directed by Digital Clinical Leads or Group CCIO, the individual may lead on specific elements of digital systems implementation and/or quality improvement programmes

Delivery

Ensure visibility within all clinical areas

Facilitate ongoing implementation, development and optimisation of EPR with the wider EPR programme team

Work closely with all CCIOs, Digital Clinical Leads, Digital Clinical Facilitators and Transformation Specialists to support delivery of EPR

Ensure your clinical input in design and configuration of clinical systems and support testing of clinical systems

Contribute to lessons learnt for projects to define changes in subsequent processes and procedures

Support the Clinical Safety Officer and promotion of clinical safety within all digital projects and programmes.

Identify, and communicate the impact of risks to programmes and work with project managers and Transformation Specialists and other key digital colleagues for project delivery against realistic timeframes

Assess evolving hospital processes and consider how this impacts carewith Digital Clinical Leads and wider stakeholders

Promotes clinical and health intelligence systems capable of reporting measures to evaluate patient outcomes, to support research, and operational improvement across the continuum of care

Engagement/Communication

Act as role model for all clinical staff providing a high level of clinical expertise and support across all divisions

To participate as a Digital Responder with the Digital teams and actively support all staff with digital queries

Work with the Digital Training team to support the development of a competent, technology-enabled workforce

Contribute to the assessment of Digital Literacy with the Digital Training and Engagement Manager and Group CCIO

Ensure that relevant professional stakeholders are consulted and engaged in the design, delivery and evaluation of clinical information systems and that prioritisation of developments is clinically-led by the appropriate clinical/professional groups

Actively seek views from multi-disciplinary, clinical, operational and administrative colleagues and teams in the development of high quality and innovative clinical information systems that assist the clinician in their delivery of care

Act as an advocate for digital solutions as an enabler for safe and effective care

Convey and receive highly complex, highly sensitive and possibly highly contentious information

Ability and capacity to quickly absorb and understand large amounts of complex, information whether in written, verbal, numerical, analytical and electronic forms

Act on own initiative to deal with contentious and sensitive issuesbut also recognise professional limitations and seek support where required

Establish excellent relationships with Digital teams, staff at all levels and external bodies

Support the patient voice by working with trust/ group leads to continuously encouragedigital volunteers and patient representation in line with the demographic of the population UHN serves

Work with the Group CCIO and Digital Training and Engagement Manager to facilitate the embedding of the SOPs/FAQs for clinical engagement

Partnership working

To work in partnership with wider system digital clinical colleagues in supporting collaboration across KGH and NGH and wider ICS/East Midlands Acute Provider Network

To represent the Group locally, regionally and nationally where required

Innovation

Challenge the clinical community to identify areas to try out new ideas in a safe way, seeking to define emergent approaches to digital delivery that can be implemented

Identify areas where innovative digital solutions would improve patient care and efficiencies and promote others to do the same

Promote the development and implementation of artificial intelligence within the Group to drive excellent patient care

Support digital research and innovation strategies

Please see further details of of the vacancy on the attached job description and person specification

Education, Training & Qualifications

Essential

• Registered healthcare professional with current UK registration (for example: NMC, HCPC, GPhC, AHCS)
• Evidence of recent and ongoing CPD/learning in relevant area

Desirable

• Evidence of CSO training
• Project management qualification, such as PRINCE II or Agile
• Member of British Computer Society (BCS)
• Postgraduate Certificate in Digital Health Leadership

Skills/Abilities

Essential

• Regular experience of working in areas of clinical practice with portfolio of evidence to demonstrate past practice and achievements
• Evidence of working effectively across a range of clinical settings within a MDT
• Excellent communication skills both written and verbal, including preparation of formal reports and training materials
• Experience of using digital clinical systems
• An understanding of digital systems and advances to develop and manage electronic patient records
• To work independently and as part of a team, managing personal workload and conflicting priorities
• Have the ability to work under pressure when required and to provide high quality output within short time periods
• Able to plan and organise a range of complex activities, formulate and adjust plans and activities in accordance with short and long term goals
• Able to manage own work load and work for periods without direct supervision and stamina and commitment to bring drive to new ideas and projects
• Demonstrate the ability to influence others, share ideas and utilise feedback effectively
• Good standard of Digital/keyboard skills

Experience/Knowledge

Essential

• Understanding of Data Security and Protection and confidentiality
• Experience delivering training/teaching sessions
• Understanding of the national digital agenda including key current national priorities
• Understanding of NHS legislation and regulatory standards within their profession
• Demonstrates use of own judgement of resolve complex issues/problem solve

Desirable

• Experience in engaging with staff and/or service users and interpreting feedback into service improvements
• Experience/knowledge of implementing practice and organisational change processes
• Experience in quality improvement

Personal Qualities

Essential

• Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
• Able to perform confidently in stressful situations and handle criticism and challenging individuals
• Commitment to personal development and development of staff
• Can constructively challenge and effectively manage conflict to reach a positive conclusion
• Positive team focus and effective leadership style which is adaptable dependent upon required situation
• Demonstratable passion for safe and effective healthcare
• Proven track record of successful working with different staff groups
• Ability to communicate to clinical, operational and administrative staff in an out-going, professional and confident manner, using persuasion, negotiation and training skills, in order to implement and train on digital clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).