Job summary
The Pathology Department at Northampton General Hospital NHS Trust currently has vacancy for an enthusiastic, innovative, quality driven, Biochemistry Operational Manager to lead a dynamic Biochemistry department. Our modern and well-equipped department processes more than 7 million diagnostic tests per annum on state of the art analytical platforms.
Applications are invited from applicants who are suitably qualified and have HCPC registration. The Biochemistry department is an IBMS accredited training laboratory which has state of the art pre-analytical, analytical and post-analytical automated systems.
The post holder will lead a team of Clinical Scientists, Biomedical Scientists, Associate Practitioners and Biomedical Support Workers delivering a high-quality Pathology service based on the effective use of the Quality Management Service.
The post holder will have direct operational responsibility within the Blood Science Department for the delivery of the Biochemistry/Immunology service and will support the operational management of Haematology and Blood Transfusion in the absence of that departmental Operational Manager.
This role involves being the professional lead specialist in their area, responsible for providing expert advice and support to service users.
Main duties of the job
The post holder will implement the Trust and Directorate management strategic plans through effective teamwork, planning, people and resource management.
The post holder will be expected to provide professional management, leadership, development and direction to Biomedical Scientist Junior Managers (Team Leaders), Biomedical Scientists, Associate Practitioners and Biomedical Support Workers.
The post holder will be the primary departmental interface with suppliers and will be responsible for managing equipment, stock and supplier training, as well as problem-solving and troubleshooting issues affecting the delivery of the service.
The post holder is responsible for ensuring that the department obtains and maintains ISO 15189 accreditation.
The post holder will align their values with that of the Pathology department and the wider Trust and ensure the department continues to support innovation and quality improvement.
The post holder will be lead for at least one pan-pathology discipline - e.g. Health & Safety, Training
About us
**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**
Northampton General Hospital NHS Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
The post holder is required to: -
1. The post holder is responsible for ensuring that UKAS Standards for ISO15189 accreditation, HSE and all other relevant regulatory requirements are met and maintained.
2. Communicate in a manner that is consistent with relevant legislation, policies and procedures.
3. Represent their department at the Operational Managers Meeting and Pathology Governance Meeting.
4. Attend and manage all meetings as directed in the Operational Manager Roles and Responsibilities document.
5. Attend monthly operational meetings with the Deputy Head of Pathology (and Head of Pathology if required).
6. Keep accurate and complete records of activities and communications consistent with legislation, relevant regulations, policies and procedures.
7. Communicate with people in a form and manner that: -
Is consistent with their level of understanding, culture, background and preferred ways of communicating
Is appropriate to the purpose of the communication and the context in which it is taking place
Encourages the effective participation of all involved
8. Provide feedback to other workers on their communication at appropriate times.
9. Manage the dissemination of approved departmental information and advice to other healthcare professionals, patients and the public. Refer on to appropriate specialists requests for information outside their area of responsibility.
10. Deal sensitively with complaints referred from service users.
11. Maintain good work relations with all members of staff, and to promote effective teamwork.
12. Treat everyone in the course of their duties as employees of Northampton General Hospital NHS Trust with dignity, courtesy and respect.
13. On a regular basis review and update Change Controls
14. As a minimum, review and update the departments non-conformances at least twice weekly to ensure compliance with local processes. Ensuring all quality documentation on the QMS is up to date.
15. Adhere to the directorates document control policies and practices.
16. Comply with local and national policies for the safe, secure and confidential processing, and storage of patient and other laboratory information.
17. Use the Laboratory and appropriate Trust Information Systems according to the authorised protocols.
18. Maintain the integrity and accuracy of laboratory patient databases including the merging of records as required.
19. Extract scientific and statistical information from the Laboratory Information System to support the management and clinical work of the department.
20. Deputise for the Deputy Head of Pathology or Head of Pathology if required.
21. Attend a monthly meeting with the Pathology Senior Management to discuss budgetary, service provision and compliance.
22. Work closely with clinical colleagues in the department to resolve issues affecting service quality and to implement quality improvements and innovations.
Job description
Job responsibilities
The post holder is required to: -
1. The post holder is responsible for ensuring that UKAS Standards for ISO15189 accreditation, HSE and all other relevant regulatory requirements are met and maintained.
2. Communicate in a manner that is consistent with relevant legislation, policies and procedures.
3. Represent their department at the Operational Managers Meeting and Pathology Governance Meeting.
4. Attend and manage all meetings as directed in the Operational Manager Roles and Responsibilities document.
5. Attend monthly operational meetings with the Deputy Head of Pathology (and Head of Pathology if required).
6. Keep accurate and complete records of activities and communications consistent with legislation, relevant regulations, policies and procedures.
7. Communicate with people in a form and manner that: -
Is consistent with their level of understanding, culture, background and preferred ways of communicating
Is appropriate to the purpose of the communication and the context in which it is taking place
Encourages the effective participation of all involved
8. Provide feedback to other workers on their communication at appropriate times.
9. Manage the dissemination of approved departmental information and advice to other healthcare professionals, patients and the public. Refer on to appropriate specialists requests for information outside their area of responsibility.
10. Deal sensitively with complaints referred from service users.
11. Maintain good work relations with all members of staff, and to promote effective teamwork.
12. Treat everyone in the course of their duties as employees of Northampton General Hospital NHS Trust with dignity, courtesy and respect.
13. On a regular basis review and update Change Controls
14. As a minimum, review and update the departments non-conformances at least twice weekly to ensure compliance with local processes. Ensuring all quality documentation on the QMS is up to date.
15. Adhere to the directorates document control policies and practices.
16. Comply with local and national policies for the safe, secure and confidential processing, and storage of patient and other laboratory information.
17. Use the Laboratory and appropriate Trust Information Systems according to the authorised protocols.
18. Maintain the integrity and accuracy of laboratory patient databases including the merging of records as required.
19. Extract scientific and statistical information from the Laboratory Information System to support the management and clinical work of the department.
20. Deputise for the Deputy Head of Pathology or Head of Pathology if required.
21. Attend a monthly meeting with the Pathology Senior Management to discuss budgetary, service provision and compliance.
22. Work closely with clinical colleagues in the department to resolve issues affecting service quality and to implement quality improvements and innovations.
Person Specification
Knowledge and Experience
Essential
- evidence of ongoing CPD
- leadership experience / staff management
- working in multiple professional environment
- business planning/ financial and project management experience
- competent user of IT
Desirable
- experience of designing / improving process
- Project management experience
Skills
Essential
- ability to build effective working relationship/ excellent interpersonal skills
- Analytical and report writing skills
- Good written and verbal communication skills Presentation skills
- Commitment to staff development
- Proven motivation and change management skills
Desirable
- An understanding of the NHS locally and key policy issues that affect business performance particularly relating to Pathology
Education, Training and Qualifications
Essential
- FIBMS, relevant Masters degree or equivalent experience
- HCPC Registration
- management qualification or equivalent experience
Desirable
- Teaching or mentoring experience
Person Specification
Knowledge and Experience
Essential
- evidence of ongoing CPD
- leadership experience / staff management
- working in multiple professional environment
- business planning/ financial and project management experience
- competent user of IT
Desirable
- experience of designing / improving process
- Project management experience
Skills
Essential
- ability to build effective working relationship/ excellent interpersonal skills
- Analytical and report writing skills
- Good written and verbal communication skills Presentation skills
- Commitment to staff development
- Proven motivation and change management skills
Desirable
- An understanding of the NHS locally and key policy issues that affect business performance particularly relating to Pathology
Education, Training and Qualifications
Essential
- FIBMS, relevant Masters degree or equivalent experience
- HCPC Registration
- management qualification or equivalent experience
Desirable
- Teaching or mentoring experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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