Job summary
The post holder will be a motivated, innovative, and enthusiastic individual who is willing and able to join the Compton Ward at NGH and to help us to maintain our high quality of service.
The post holder will work as an effective member of the team, providing quality administrative support to the wider team.
Main duties of the job
Normal routine clerical duties, e.g. filing, charting, making lists, completing forms.
Answering telephone, taking messages and enquiries regarding patients' condition after consultation with ward nursing staff and to adhere to the data protection as per policy.
Operate patient administration computer system and ensure computer system is up to date at all times with details of all patients currently on the ward
Ensure all patient details on the computer are correct, including ethnic origin and religion.
To ensure that all patient discharges and transfer details are recorded on the computer as soon as possible after the event.
To ensure that that all patients admission, transfer and discharge details are recorded in a timely manner.
Maintain an adequate supply of stock levels to maintain the smooth running of the ward.
To complete some housekeeping duties from time to time with reorganisation of stock and tidying and ensuring the ward is presentable.
About us
**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications**
Northampton General Hospital NHS Trust is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential.
The Hospital Group encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
Main Responsibilities
Be responsible for ensuring that case notes are available, file it as per protocol, maintain them in an orderly manner and return them appropriately after discharge letters are completed.
Notify Next of Kin of patients admissions and (emergency) transfers if required by ward staff.
Ensure that, once medical staff have completed discharge summaries and coding have taken their information, the notes are returned to medical records and other relevant details are updated on ECAMIS and Nerve Centre
Make arrangement for X-rays, MRI, CT Scan and other relevant procedures, when requested.
Take samples to Pathology and carry out other similar errands.
Collect and deal with post appropriately. Any post for the Ward can be opened and dealt with (if in doubt, ask the nurse in charge). Any post marked with a staff members name should be in the staff mail tray. Post for the Ward Manager should be put in the unit office on the desk.
Obtain relevant personal information for nursing documentation and update details on the computer.
Liaise with ward co-ordinator regarding all patients expected for admission and discharge.
Any other ad-hoc duties as required by the ward manager. Policy and Service Development Responsibilities:
Be actively involved in the induction of new staff.
Accept personal responsibility for identifying their own learning needs and for maintaining their own professional development and mandatory training.
Assist in the facilitating of a learning environment conducive to the acquisition of further knowledge and skills and be actively involved in the development of others.
Promote and provide health education for patients and their carers/family
Professional Responsibilities
To promote a professional and positive image of themselves and the Trust.
Demonstrate a caring and supportive attitude towards their work colleagues.
Other Information:
The postholder may be required to carry out other relevant duties as required.
The postholder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day-to-day work and behaviours.
The postholder will be expected to aspire to the Values of the Trust in their day-today work and behaviours in order to support the Trust in achieving its Vision.
The postholder will adhere to, always, any Professional, NHS Code of Conducts and legislation relevant for their area of work.
The postholder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.
The postholder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order toprovide an acceptable level of service.
The postholder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
Job description
Job responsibilities
Main Responsibilities
Be responsible for ensuring that case notes are available, file it as per protocol, maintain them in an orderly manner and return them appropriately after discharge letters are completed.
Notify Next of Kin of patients admissions and (emergency) transfers if required by ward staff.
Ensure that, once medical staff have completed discharge summaries and coding have taken their information, the notes are returned to medical records and other relevant details are updated on ECAMIS and Nerve Centre
Make arrangement for X-rays, MRI, CT Scan and other relevant procedures, when requested.
Take samples to Pathology and carry out other similar errands.
Collect and deal with post appropriately. Any post for the Ward can be opened and dealt with (if in doubt, ask the nurse in charge). Any post marked with a staff members name should be in the staff mail tray. Post for the Ward Manager should be put in the unit office on the desk.
Obtain relevant personal information for nursing documentation and update details on the computer.
Liaise with ward co-ordinator regarding all patients expected for admission and discharge.
Any other ad-hoc duties as required by the ward manager. Policy and Service Development Responsibilities:
Be actively involved in the induction of new staff.
Accept personal responsibility for identifying their own learning needs and for maintaining their own professional development and mandatory training.
Assist in the facilitating of a learning environment conducive to the acquisition of further knowledge and skills and be actively involved in the development of others.
Promote and provide health education for patients and their carers/family
Professional Responsibilities
To promote a professional and positive image of themselves and the Trust.
Demonstrate a caring and supportive attitude towards their work colleagues.
Other Information:
The postholder may be required to carry out other relevant duties as required.
The postholder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day-to-day work and behaviours.
The postholder will be expected to aspire to the Values of the Trust in their day-today work and behaviours in order to support the Trust in achieving its Vision.
The postholder will adhere to, always, any Professional, NHS Code of Conducts and legislation relevant for their area of work.
The postholder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.
The postholder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order toprovide an acceptable level of service.
The postholder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
Person Specification
Knowledge and Experience
Essential
- Understanding the role of a Ward Clerk
- Demonstrate knowledge of confidentiality
- Knowledge about Microsoft operating systems
Desirable
- Previous Health care experience
- Working with the public
Educations, Training and Qualifications
Essential
- Evidence of formal education up to the age of 16.
- Numeracy and Literacy Skills
Desirable
- Administration qualification
Skills
Essential
- Excellent communication skills and the ability to liaise with members of the multidisciplinary team.
- Ability to foster teamwork.
Desirable
- The ability to work in a pressured and sometimes unpleasant experience
Person Specification
Knowledge and Experience
Essential
- Understanding the role of a Ward Clerk
- Demonstrate knowledge of confidentiality
- Knowledge about Microsoft operating systems
Desirable
- Previous Health care experience
- Working with the public
Educations, Training and Qualifications
Essential
- Evidence of formal education up to the age of 16.
- Numeracy and Literacy Skills
Desirable
- Administration qualification
Skills
Essential
- Excellent communication skills and the ability to liaise with members of the multidisciplinary team.
- Ability to foster teamwork.
Desirable
- The ability to work in a pressured and sometimes unpleasant experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
