MDT Coordinator / Patient Tracker

Job description

Job responsibilities

Working hours can include early mornings and evenings, in order to meet the needs of the service. We are currently committed to agile working and therefore the candidate should be able to work from home for part of the working week, once on site training is complete and competencies are met. Please note that this role does not involve any face-to-face patient contact. The team work closely with the Macmillan cancer nurse specialists in an open plan busy office where sensitive conversations take place with patients. Therefore patient confidentiality and professional conduct are critical.

Overall we expect the successful candidate to be enthusiastic, conscientious, be sensitive to the needs of patients on cancer pathways, and passionate about patient care.

To work primarily independently and on own initiative with minimal supervision to carry out the duties of the post

Track patient test results to determine what further action is necessary, liaising with the clinician and/or ensuring that relevant information is available for discussion at MDT.

To be responsible for ensuring that the patient does not experience unnecessary delays on the cancer pathway.

Monitor the patients current status and communicate as required with the appropriate consultant to ensure that diagnostic/staging tests and treatment are arranged in a timely manner, and to chase results as required.

Escalate patient delays to management

Supporting the PTL meetings

To communicate with colleagues in and outside of the Trust to ensure that patients are appropriately managed on their suspected cancer pathways

Utilise knowledge to determine which patients histology, reports and images will be needed for discussion

Provide administrative and technical support to facilitate MDT meetings; including but not limited to preparing, organising and circulating agendas

Live typing minutes from the MDT meetings ensuring accuracy and agreement from MDT lead before circulating as appropriate

Take responsibility following the MDTs for ensuring that any outcomes identified are actioned in a timely manner, liaising with staff in various departments and other organisations

Work collaboratively with medical secretaries, clinic coordinators, nurse specialists and other staff within and outside of the Trust to ensure appropriate management of patient information and coordination of pathways

Assist in the review of office protocols and working practices where necessary.

Provide support with training for new staff where required, demonstrating duties to new starters.

Ensure up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate briefings and team meetings.

Contribute to the cancer databases for patients (Somerset), updating records and contributing to the collection of data for audit and research purposes.

Be familiar with national Cancer Waiting Times standards and undertake training and e-learning as required

Be familiar with tumour site specific pathway information, including databases/spreadsheets or National Databases/Registries and enter data in a timely manner from the completed data collection proformas.

Implementation of the Operational Policy for relevant MDTs and Cancer Services. The post holder will also be expected to participate in meetings for the ongoing development of Cancer Services policies.

Attend and contribute to the tumour site AGMs.

To compile and provide detailed analysis of patients cancer pathways that have breached their target dates.

Liaising with all other departments and external Trusts involved with patients pathway to ensure that all relevant information is available to aid harm reviews which contribute to the Trust harm review process for 104+ breaches

Provide cover for patient tracking and MDT team meetings for additional cancer sites and other duties as appropriate.

Ensuring attention to detail when tracking, checking patient records are correct and that the information you are inputting is accurate

Any other duties commensurate with the grade and in line with the requirement of the post.

OTHER INFORMATION

The post holder may be required to carry out other relevant duties as required.

The post holder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours.

The post holder will be expected to aspire to the Values of the Trust in their day today work and behaviours in order to support the Trust in achieving its Vision.

The post holder will adhere to, at all times, any Professional, NHS Code of Conducts and legislation relevant for their area of work.

The post holder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.

The post holder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order to provide an acceptable level of service.

The post holder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed

Person Specification

Skills and Abilities

Essential

• Willing to be flexible around both tasks and working hours
• Excellent communication skills, both written and verbal
• Excellent team working skills
• Ability to work on own initiative and prioritise tasks
• Excellent typing skills
• Ability to work under pressure to tight deadlines
• Prepared to learn and teach new skills to others
• Working conditions - extended period of VDU usage, typing and data entry
• Emotional effort - empathy with clinical situations, exposure to distressing information and respecting patient's confidentiality

Knowledge and Experience

Essential

• Experience of prioritising workloads and working to deadlines
• Experience of working with data and the ability to accurately transfer information
• Experience of working with confidential information and the understanding of maintaining confidentiality at all times
• Proven analytical and judgement skills for problem solving
• Experience of working within a multi-disciplinary team
• Experience of minuting meetings/live data capture
• Experience of data input and administration

Desirable

• Understanding of national Cancer Waiting Times
• Experience of current cancer pathways

Education and Qualifications

Essential

• Good general educational standards, including GCSE or equivalent in English and Mathematics
• Proven knowledge of being proficient in computer systems including Microsoft packages including word and Outlook
• Knowledge of medical practice and terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)