Job summary
We have recently formed the University Hospitals of Northamptonshire NHS Group, bringing together the constituent organisations of Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. We have agreed an ambitious Group Strategy 'Dedicated to Excellence' which sets out our strategic ambitions and priorities for the next five years. We have also launched our Group Digital Strategy, which sets out our ambitions over next three years to become the most digital hospital in England. Across our Digital portfolio we are working to the following principles:
Main duties of the job
-
The post holder will work as part of a dynamic and agile digital transformation and innovation team. They will be accountable for leading, delivering and implementing complex digital programmes as part of the Digital Transformation Programme which is in support of University Hospitals of Northamptonshire's Digital Strategy
All members of the Digital portfolio will strive towards "Applying the culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital].
The post holder will be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage.
-
To operate as a key member of the Group Digital Transformation and Innovation senior management team which oversees the effective delivery of all digital transformation and innovation within the Group.
-
Establish and maintain a logical and organised programme management office, including the management of papers, project documentation and the organisation of meetings, and lead on the creation and improvement of processes, procedures and tools.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
CompassionAccountabilityRespectIntegrityCourage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
- To contribute the project and commercial cycle to the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality.
-
Work closely and integrate within the Digital Transformation & Innovation team, building trusted collaborative relationships overseeing the established governance, ensuring that appropriate progress updates and delivery reports are produced for the programme using the agreed template documentation.
-
Ensure project managers understand and have in place appropriate documentation for key project information including financial cost. Use data to track and monitor progress, and identify opportunities for improvement, ensuring focus on the areas which will have the highest impact.
-
Accountable for ensuring services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence.
Digital Transformation
Project assurance
-
Accountable for the management of programme: milestone delivery, interdependency of deliverables, risks and issue and mitigations, change and configuration.
-
Responsible in ensuring every project within programmes team has an appropriately scoped project plan with clear roles, responsibilities accountabilities, timescales for delivery and benefits realisation metrics against which delivery can be monitored.
Partnership working
Management and leadership
-
Develop, lead, and support individuals and teams that are highly skilled, effective, engaged and highly motivated.
-
Ability and capacity to quickly absorb and understand large amounts of complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.
-
Ensure best practice in managing staff is adopted and maintained within your team, including being responsible for regular performance appraisal, effective two-way communication and implementation of processes to ensure personnel work in a responsible, safe manner and have due regard for health & safety regulations.
-
Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.
Communication and relationships
-
Establish excellent relationships with the Executive and Board members, staff at all levels, external bodies and all stakeholders and will support the implementation of transformation programmes through leadership, motivation and inspiration of others.
-
Provide and receive highly complex, highly sensitive or highly contentious information. Liaises with stakeholders, communicating highly complex concepts and highly complex issues, clearly and accurately, and adapting communication style to suit the recipient.
-
Use highly developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance, thus drawing on the highest level of interpersonal communication skills.
-
Produce written information of a high quality, which clearly sets out strategies, policies, designs, roadmaps, key issues, options and actions.
Professional/ personal development
Job description
Job responsibilities
- To contribute the project and commercial cycle to the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality.
-
Work closely and integrate within the Digital Transformation & Innovation team, building trusted collaborative relationships overseeing the established governance, ensuring that appropriate progress updates and delivery reports are produced for the programme using the agreed template documentation.
-
Ensure project managers understand and have in place appropriate documentation for key project information including financial cost. Use data to track and monitor progress, and identify opportunities for improvement, ensuring focus on the areas which will have the highest impact.
-
Accountable for ensuring services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence.
Digital Transformation
Project assurance
-
Accountable for the management of programme: milestone delivery, interdependency of deliverables, risks and issue and mitigations, change and configuration.
-
Responsible in ensuring every project within programmes team has an appropriately scoped project plan with clear roles, responsibilities accountabilities, timescales for delivery and benefits realisation metrics against which delivery can be monitored.
Partnership working
Management and leadership
-
Develop, lead, and support individuals and teams that are highly skilled, effective, engaged and highly motivated.
-
Ability and capacity to quickly absorb and understand large amounts of complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.
-
Ensure best practice in managing staff is adopted and maintained within your team, including being responsible for regular performance appraisal, effective two-way communication and implementation of processes to ensure personnel work in a responsible, safe manner and have due regard for health & safety regulations.
-
Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.
Communication and relationships
-
Establish excellent relationships with the Executive and Board members, staff at all levels, external bodies and all stakeholders and will support the implementation of transformation programmes through leadership, motivation and inspiration of others.
-
Provide and receive highly complex, highly sensitive or highly contentious information. Liaises with stakeholders, communicating highly complex concepts and highly complex issues, clearly and accurately, and adapting communication style to suit the recipient.
-
Use highly developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance, thus drawing on the highest level of interpersonal communication skills.
-
Produce written information of a high quality, which clearly sets out strategies, policies, designs, roadmaps, key issues, options and actions.
Professional/ personal development
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation programmes in a complex environment
Desirable
- Detailed knowledge of the provision of health services
- Project Management qualification
- Quality improvement methodology qualification
- Agile delivery qualification
Knowledge & Experience
Essential
- Experience and understanding of a project or programme management methodology including setting project objectives; determining project scope and deliverables; developing a robust project plan; risks and issues management and monitoring and reporting arrangements
- In depth specialist professional knowledge across a number of disciplines (e.g. Digital transformation, product development, project management, servicedesign, risk management, assurance and compliance and staff management)
- Proven experience of effectively managing large complex programmes from brief through to delivery, including risk management and change control
- Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple services or organisations
- Proven experience of managing prioritisation process and associated dependencies across significant, complex programme of work
- Proven experience in development of programme assurance, governance and standards
- Track record in successfully delivering major operational service improvement initiatives demonstrated by quantifiable metrics
- Experience in resource management - managing workload priorities across multi-functional teams
- High-level awareness of Board-level working in a complex and changing organisation
- Experience of line managing staff including staff development and recruitment
- Experience leading, motivating, managing, and developing high-performing teams
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
- Budget management experience
Desirable
- Demonstratable experience in providing a PMO support service within the NHS or a comparable large organisation
- Experience of working within the NHS
- Experience and understanding of agile methodology and thinking
Skills
Essential
- Highly developed decision making and organisation skills
- Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
- Ability to manage the delivery of multiple activities in parallel, identifying and resolving potential delivery conflicts in advance
- Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through including creating papers for, and presenting at, Board level Committees
- Ability to self-motivate and work on own initiative and organise own workload and that of the team, to work effectively
- Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
- Excellent interpersonal skills, including negotiation and influencing, and managing programme and team performance effectively
- Excellent verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks
- Excellent written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation programmes in a complex environment
Desirable
- Detailed knowledge of the provision of health services
- Project Management qualification
- Quality improvement methodology qualification
- Agile delivery qualification
Knowledge & Experience
Essential
- Experience and understanding of a project or programme management methodology including setting project objectives; determining project scope and deliverables; developing a robust project plan; risks and issues management and monitoring and reporting arrangements
- In depth specialist professional knowledge across a number of disciplines (e.g. Digital transformation, product development, project management, servicedesign, risk management, assurance and compliance and staff management)
- Proven experience of effectively managing large complex programmes from brief through to delivery, including risk management and change control
- Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple services or organisations
- Proven experience of managing prioritisation process and associated dependencies across significant, complex programme of work
- Proven experience in development of programme assurance, governance and standards
- Track record in successfully delivering major operational service improvement initiatives demonstrated by quantifiable metrics
- Experience in resource management - managing workload priorities across multi-functional teams
- High-level awareness of Board-level working in a complex and changing organisation
- Experience of line managing staff including staff development and recruitment
- Experience leading, motivating, managing, and developing high-performing teams
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
- Budget management experience
Desirable
- Demonstratable experience in providing a PMO support service within the NHS or a comparable large organisation
- Experience of working within the NHS
- Experience and understanding of agile methodology and thinking
Skills
Essential
- Highly developed decision making and organisation skills
- Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
- Ability to manage the delivery of multiple activities in parallel, identifying and resolving potential delivery conflicts in advance
- Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through including creating papers for, and presenting at, Board level Committees
- Ability to self-motivate and work on own initiative and organise own workload and that of the team, to work effectively
- Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
- Excellent interpersonal skills, including negotiation and influencing, and managing programme and team performance effectively
- Excellent verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks
- Excellent written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
