Job summary
The purpose of this role is to continue the implementation and maintenance of a liver cirrhosis database to enable the hepatology service to continue to deliver exceptional patient care and meet minimal national standards, as outlined in the "NHS England Hepatocellular carcinoma (HCC) surveillance: minimum standards" guidelines.
Form strong professional relationships with other clinical teams and partner agencies and work closely with them to enrol all new and existing eligible patients from the gastroenterology service.
Monitoring, and maintaining the database of those on Hepatocellular Carcinoma surveillance
They will support the patient through the journey from identification and referral to conclusion of their intervention, thus eliminating barriers to care.
The pathway navigator will work closely with the wider gastroenterology MDT to ensure a patient focussed service and will keep accurate patient and activity records to facilitate reporting back to Commissioners regarding performance and service success.
To evaluate surveillance data, to ensure the hepatology service meets national standards of care and provide regular data submissions to NHS England and the East Midlands Cancer Alliance.
Support the nursing team and to encourage individuals living with, and at risk of, Liver Disease, but who are not yet engaged in treatment, access healthcare services.
Main duties of the job
To ensure the trust meets national minimum standards of Hepatocellular Carcinoma (HCC) surveillance as outlined in the NHS England Hepatocellular Carcinoma (HCC) surveillance: Minimum standards.
Monitoring & Managing the HCC surveillance database ensuring it is up to date.
Co ordinate patient's abdominal ultrasound scans and blood tests and ensuring results are evaluated by a clinical nurse specialist.
Liaise with different departments within the trust and external to the trust to ensure patient care is met.
To help reduce patient cancellations and non-attendances for tests and clinic appointments influencing rapid surveillance pathway
To undertake a range of administrative duties which facilitate and support coordination of the surveillance programme including assisting in arrangement of appointments, tests.
To escalate issues with the surveillance programme in a timely fashion
To actively engage in service improvement to maximise patient experience and outcomes.
To participate in local and national audits
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
To ensure the trust meets national minimum standards of Hepatocellular Carcinoma (HCC) surveillance as outlined in the NHS England Hepatocellular Carcinoma (HCC) surveillance: Minimum standards.
Monitoring & Managing the HCC surveillance database ensuring it is up to date.
Co ordinate patients abdominal ultrasound scans and blood tests and ensuring results are evaluated by a clinical nurse specialist.
Liaise with different departments within the trust and external to the trust to ensure patient care is met.
To help reduce patient cancellations and non-attendances for tests and clinic appointments influencing rapid surveillance pathway
To undertake a range of administrative duties which facilitate and support coordination of the surveillance programme including assisting in arrangement of appointments, tests.
To escalate issues with the surveillance programme in a timely fashion
To actively engage in service improvement to maximise patient experience and outcomes.
To participate in local and national audits
Job description
Job responsibilities
To ensure the trust meets national minimum standards of Hepatocellular Carcinoma (HCC) surveillance as outlined in the NHS England Hepatocellular Carcinoma (HCC) surveillance: Minimum standards.
Monitoring & Managing the HCC surveillance database ensuring it is up to date.
Co ordinate patients abdominal ultrasound scans and blood tests and ensuring results are evaluated by a clinical nurse specialist.
Liaise with different departments within the trust and external to the trust to ensure patient care is met.
To help reduce patient cancellations and non-attendances for tests and clinic appointments influencing rapid surveillance pathway
To undertake a range of administrative duties which facilitate and support coordination of the surveillance programme including assisting in arrangement of appointments, tests.
To escalate issues with the surveillance programme in a timely fashion
To actively engage in service improvement to maximise patient experience and outcomes.
To participate in local and national audits
Person Specification
Educations, Training and Qualifications
Essential
- Educated to GCSE 3 level of education, training or experience
- Computer literate with good working knowledge of Microsoft packages
- Experience of using spreadsheets to a high level
Desirable
- IT qualifications - eg MOST, ECDL
- Experience of using databases
Knowledge and Experience
Essential
- Knowledge of a range of administration duties and procedures
- Excellent communication skills both written and verbal
- Courteous, tactful and efficient telephone manner at all times
- Proficient in Microsoft packages including Word, Excel & Outlook
- Experience of database systems
- Experience of working in a busy office environment
- Analytical and judgement skills for problem solving
- Work well as part of a team
Desirable
- Experience of working in the NHS
Skills
Essential
- Developed attention to detail and accuracy
- Organisational skills and the ability to work methodically and prioritise
- Ability to cope under pressure and meet deadlines
- Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required
- Able to maintain confidentiality at all times
- Ability to cope under pressure and meet deadlines
Key Competencies/Personal Qualities and Attributes
Essential
- Ability to use own initiative
- Confident to establish and maintain good working relationships at all levels
- Empathetic approach, understanding the needs of the patients and apply a tact and sensitive manner
- Able to self-motivate
Person Specification
Educations, Training and Qualifications
Essential
- Educated to GCSE 3 level of education, training or experience
- Computer literate with good working knowledge of Microsoft packages
- Experience of using spreadsheets to a high level
Desirable
- IT qualifications - eg MOST, ECDL
- Experience of using databases
Knowledge and Experience
Essential
- Knowledge of a range of administration duties and procedures
- Excellent communication skills both written and verbal
- Courteous, tactful and efficient telephone manner at all times
- Proficient in Microsoft packages including Word, Excel & Outlook
- Experience of database systems
- Experience of working in a busy office environment
- Analytical and judgement skills for problem solving
- Work well as part of a team
Desirable
- Experience of working in the NHS
Skills
Essential
- Developed attention to detail and accuracy
- Organisational skills and the ability to work methodically and prioritise
- Ability to cope under pressure and meet deadlines
- Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required
- Able to maintain confidentiality at all times
- Ability to cope under pressure and meet deadlines
Key Competencies/Personal Qualities and Attributes
Essential
- Ability to use own initiative
- Confident to establish and maintain good working relationships at all levels
- Empathetic approach, understanding the needs of the patients and apply a tact and sensitive manner
- Able to self-motivate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
