Job summary
The post holder will need to be motivated, innovative, and enthusiastic who is willing and able to join the elective orthopaedic team on Compton ward at NGH to help us to maintain our high quality of service.
The post holder will work as an effective member of the team, providing quality administrative support to the wider team. The post holder must have a wide variety of communication skills and works well within a team.
The ward is a busy acute ward within the surgical division
Main duties of the job
Main Duties
Normal routine clerical duties, would include filing of patients notes, charting, making lists, completing forms.
Answering telephone, taking messages and enquiries regarding patients' condition after consultation with ward nursing staff and to adhere to the data protection as per policy and confidentiality would be paramount.
Operate patient administration computer system and ensure computer system is up to date at all times with details of all patients currently on the ward.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
Role and Responsibilities
Ensure all patient details on the computer are correct, including ethnic origin and religion and keep all electronic records in date and current including the transfer and discharging of patients.
To ensure that all patient discharges and transfer details are recorded on the computer as soon as possible after the event.
To ensure that that all patients admission, transfer and discharge details are recorded in a timely manner and our IT systems are accurate.
Maintain an adequate supply of stock levels to maintain the smooth running of the ward.
Be responsible for ensuring that case notes are available, file it as per protocol, maintain them in an orderly manner and return them appropriately after discharge letters are completed for coding purpose.
Notify Next of Kin of patients admissions and (emergency) transfers if required by ward staff.
Ensure that, once medical staff have completed discharge summaries and coding have taken their information, the notes are returned to medical records.
Make portering arrangement for X-rays, and other relevant procedures, when requested.
Take request forms, Pathology and carry out other similar errands if required.
Collect and deal with post appropriately. Any post for the Ward can be opened and dealt with (if in doubt, ask the nurse in charge). Any post marked with a staff members name should be in the staff mail tray. Post for the Ward Manager should be put in the unit office on the desk.
Obtain relevant personal information for nursing documentation and update details on the computer.
Liaise with ward co-ordinator regarding all patients expected for admission.
Any other ad-hoc duties as required by the ward manager.
Policy and Service Development Responsibilities
The post holder will be expected to supervise junior staff.
Act in a professional manner, punctual and able to deal with working in an acute busy environment.
Accept personal responsibility for identifying their own learning needs and for maintaining their own professional development and mandatory training.
Assist in the facilitating of a learning environment conducive to the acquisition of further knowledge and skills and be actively involved in the development of others.
Promote and provide health education for patients and their carers/family
To promote a professional and positive image of themselves and the Trust.
Demonstrate a caring and supportive attitude towards their work colleagues.
Job description
Job responsibilities
Role and Responsibilities
Ensure all patient details on the computer are correct, including ethnic origin and religion and keep all electronic records in date and current including the transfer and discharging of patients.
To ensure that all patient discharges and transfer details are recorded on the computer as soon as possible after the event.
To ensure that that all patients admission, transfer and discharge details are recorded in a timely manner and our IT systems are accurate.
Maintain an adequate supply of stock levels to maintain the smooth running of the ward.
Be responsible for ensuring that case notes are available, file it as per protocol, maintain them in an orderly manner and return them appropriately after discharge letters are completed for coding purpose.
Notify Next of Kin of patients admissions and (emergency) transfers if required by ward staff.
Ensure that, once medical staff have completed discharge summaries and coding have taken their information, the notes are returned to medical records.
Make portering arrangement for X-rays, and other relevant procedures, when requested.
Take request forms, Pathology and carry out other similar errands if required.
Collect and deal with post appropriately. Any post for the Ward can be opened and dealt with (if in doubt, ask the nurse in charge). Any post marked with a staff members name should be in the staff mail tray. Post for the Ward Manager should be put in the unit office on the desk.
Obtain relevant personal information for nursing documentation and update details on the computer.
Liaise with ward co-ordinator regarding all patients expected for admission.
Any other ad-hoc duties as required by the ward manager.
Policy and Service Development Responsibilities
The post holder will be expected to supervise junior staff.
Act in a professional manner, punctual and able to deal with working in an acute busy environment.
Accept personal responsibility for identifying their own learning needs and for maintaining their own professional development and mandatory training.
Assist in the facilitating of a learning environment conducive to the acquisition of further knowledge and skills and be actively involved in the development of others.
Promote and provide health education for patients and their carers/family
To promote a professional and positive image of themselves and the Trust.
Demonstrate a caring and supportive attitude towards their work colleagues.
Person Specification
Educations, Training and Qualifications
Essential
- Evidence of formal education up to the age of 16
- Numeracy and Literacy Skills
Desirable
- Administration qualification
Knowledge and Experience
Essential
- Understanding the role of a Ward Clerk
- Demonstrate knowledge of confidentiality
- Knowledge about Microsoft operating systems
- Working with the public
Desirable
- Previous Health care experience
Skills
Essential
- Excellent communication skills and the ability to liaise with members of the multidisciplinary team
- Ability to foster teamwork
Desirable
- The ability to work in a pressured and sometimes unpleasant experience
Key Competencies/Personal Qualities and Attributes
Essential
- Trust values - Courage, Compassion, Accountability, Integrity and Respect
- Ability to assist with complex and difficult emotional situations.
- Commitment to own personal and professional development
- Ability to plan own workload and manage own time effectively
- Self -motivated and works well under pressure.
- Excellent time management.
Person Specification
Educations, Training and Qualifications
Essential
- Evidence of formal education up to the age of 16
- Numeracy and Literacy Skills
Desirable
- Administration qualification
Knowledge and Experience
Essential
- Understanding the role of a Ward Clerk
- Demonstrate knowledge of confidentiality
- Knowledge about Microsoft operating systems
- Working with the public
Desirable
- Previous Health care experience
Skills
Essential
- Excellent communication skills and the ability to liaise with members of the multidisciplinary team
- Ability to foster teamwork
Desirable
- The ability to work in a pressured and sometimes unpleasant experience
Key Competencies/Personal Qualities and Attributes
Essential
- Trust values - Courage, Compassion, Accountability, Integrity and Respect
- Ability to assist with complex and difficult emotional situations.
- Commitment to own personal and professional development
- Ability to plan own workload and manage own time effectively
- Self -motivated and works well under pressure.
- Excellent time management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
