Medicines Management Assistant (MMA)

Job responsibilities

To use technical and pharmaceutical skills to ensure control, security, quality and value for money of medicines. This will include the following tasks:

Manage the stock medicines on allocated Wards/Theatres/clinics known as Top-up. This involves working alone with supervisor contactable by phone.

Visit allocated area to manage stock medicines up to their re-order level using electronic devices or paper, ensuring they are not over stocked.

Leave the cupboard in a tidy state to aid proper selection by ward staff.

Perform regular expiry date checks and remove and replace affected medicines on expiry.

Review usage to maintain optimum levels to help reduce wastage.

Liaise with senior staff over stock issues.

Liaise closely with Distribution and Procurement staff, and chase orders when necessary.

Automated cabinets

Correctly put the stock away.

Perform regular cycle counts to aid ward staff maintain correct stock levels.

Remove excess stock.

Assist in keeping the cabinets clean.

Instruct ward staff on how to use medicines properly and escalate when necessary.

Inform Omnicell administrator of any issues, pack size changes and additions/deletions.

Perform regular expiry date checks and remove and replace affected medicines on expiry.

To assist in the provision of medicines for the treatment of patients. This will include the following tasks:

To accurately and promptly dispense medicines for patients whose prescriptions have been validated by a Pharmacist, either at ward level, or in the Dispensary.

To supply controlled drugs and keep appropriate records.

To liaise with the appropriate Pharmacy MMT Team Leader and Senior Technician, Stores to ensure that any to-follow medicines are ordered and supplied to patients.

To support the Clinical Pharmacy team in the provision of competing medicines reconciliation and other ward work required.

To inform the appropriate Pharmacist/MMT of any problems with the supply of medicines ordered.

Participate in audits relevant to the Clinical Service.

Other Duties. This includes the following tasks:

To assist in the training of staff.

To assist in the maintenance of a clean and efficient environment suitable for the handling and compounding of medicinal substances.

To ensure SOPs are up to date at all times and to inform Management of any changes or improvements required

Key Competencies/Personal Qualities and Attributes

Essential

• Both full time and part time candidates should have the ability to work shifts covering 7 days of the week.
• Good appearance/personal hygiene.
• Desire to work within a large team.
• To be able to deal with confidential information correctly.
• To be able to deal with pressure from wards/departments when waiting for medicines.
• Standing/walking for long periods of time.
• Ability to pick up and move boxes of medicines.
• VDU usage.

Skills

Essential

• Evidence of accuracy.
• Effective communicator, verbal and written and with both internal staff and patients.
• Ability to work effectively under pressure.
• Evidence of working to SOPs.
• Able to work systematically.
• Ability to prioritise workload and be organised.
• Time management skills.
• Good keyboard skils.
• Data entry skills.
• Strong level of concentration.
• Attention to detail.

Desirable

• Training/mentoring new staff.

Knowledge and Experience

Essential

• Working in a hospital or community Pharmacy.
• Evidence of good IT skills.
• Evidence of using Pharmacy IT stock control systems Ascribe, JAC.
• Knowledge of medicines including how to handle potentially hazardous medicines/substance.
• Ability to effectively deal with customers patients in person or by phone and able to handle difficult conversations.
• Knowledge of Pharmacy medicines drug SOPS.

Desirable

• Customer care skills.
• Ward work experince.
• Other experience in the medicine supply process.
• Experience of working with databases.

Educations, Training and Qualifications

Essential

• Four GCSEs (or equivalent) Grade C or above to include English and Maths.
• NVQ2 in Pharmacy Services or equivalent in depth experience.
• Experience equivalent to NVQ3 on the job training will be provided.

Desirable

• GCSE Double Science award essential if candidate wants to progress to Pre-registration Technician.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).