Job summary
We are extremely excited at the prospect of recruiting two new Surgical Directorate Managers for Northampton General Hospital.
Directorate Manager - Colorectal, Upper GI, Breast & Plastic Surgery
Directorate Manager -Urology & Vascular
Reporting to the Clinical Director / Clinical Leads and the Division, you will provide strategic leadership to your teams and ensure that high quality, best possible care, and safety is provided.
The two organisations in our Group have recently achieved University Hospital status. Together, we will develop hospitals to be proud of by delivering centres of excellence for clinical care and be distinguished as an inclusive and collaborative employer that offers great opportunities for colleagues. Our Group ambition is to attract, retain and develop the country's top talent. In early 2022 we installed our Da Vinci X Surgical Robot to support our ambition to transform our services and deliver improvements in a range of outcomes for patients.
This role requires individuals with substantial experience in an acute environment, a track record of achieving sustained service change and improvement, experience of building effective and productive working relationships with a wide range of people and partners, and a collaborative management style. You will create an empowering environment for teams to thrive in, inspiring them to achieve excellence in all they do. If this sounds like you, then we would really like to hear from you.
Main duties of the job
The Directorate Manager's key role is to drive and support delivery and service development within the team, with clear delegated responsibilities from the Clinical Director and Clinical Leads, to provide general management expertise to the Consultant teams and the team to enable them to effectively discharge their responsibilities and accountabilities to deliver the trust vision and values:
With delegated authority from the Clinical Director, take all appropriate managerial action to ensure the delivery of service, achievement of all targets, financial and non-financial and secure compliance with all regulatory and policy standards.
Advise the Clinical Director on actions needed to secure the delivery of national and local strategic, governance and operational service objectives and standards.
Support Clinical Directors by developing and supporting the delivery of annual Improving Quality and Efficiency Plans providing appropriate leadership for change management programs.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
Delivering Clinical Excellence
- Prepare reports for the Clinical Director and Divisional Manager on Governance & compliance as required.
- Participate in and support the regular and routine reporting for internal and external requirement, within deadlines and to defined
- Monitor and investigate data quality issues, ensuring problems are brought to the attention of the appropriate manager.
- Along with members of the relevant corporate departments be aware of national data standards and definitions and where applicable comply with them in relation to the analysis and reporting of activity and waiting lists.
- Monitor and promote data compliance and IT security consistent with Trust policies and practices; be conversant and compliant with the Data Protection Act and the IT Security
- Support the production of the annual audit report for the Clinical
- Patient safety
- Ensure risks are placed onto the directorate risk register as
- Produce overview of patient safety performance for the directorate, highlighting areas of risk.
- Advise the Clinical Director and Senior Team Head and Neck on compliance with corporate governance, systems, and processes, including policy matters. Support the development and delivery of the Governance agenda including clinical and non-clinical aspects of care and service; this will include establishing systems to monitor clinical standards
- Responsible for collating evidence and monitoring Directorate compliance with corporate governance requirements such as Trust Standing Financial Instructions & Information Governance requirements.
Governance & Compliance
- Provide project management co-ordination across all of Head and Neck services to help support and move forwards the many projects both in terms of local and national
- Support the Trusts capacity management processes and team to ensure patients access the care needed at the appropriate time and receive their care in the right clinical setting
- Collate information on incidents & Serious Untoward Incidents and outcomes from the
- Collate information and maintain an overview of Clinical outcomes for the Clinical Director.
- Work with clinicians and managers to identify information needs and to analyse and provide information to support them in the delivery of healthcare/planning and decision
- Ensure that information provided is validated, accurate, appropriate, and presented to the agreed and defined standard.
- Communicate results of work undertaken to a wide range of data users, both clinical and non-clinical in all formats including presentations using appropriate visual aids, this will include the presentation of detailed statistical information to non-statistical staff.
- Attend meetings as required and support project management in the presentation and communication of information.
- Maintain & provide internal & external data on clinical
Planning & Service Development
- Support the Clinical Director and Senior Team by developing and supporting the delivery of annual Improving Quality and Efficiency Plans and providing appropriate leadership for change management programs.
- Support & contribute to the planning of services within the Clinical Directorate, identifying future resourcing requirements, and ensure that the Directorate meets contractual and other requirements. Support the Clinical Director in providing information; identifying target market opportunities, carrying out contract & financial analysis and producing the plans agreed.
- Advise the Clinical Director and Senior Team in Head and Neck on the financial and service implications of any proposed developments and/or service changes in relation to the NHS Operating Framework.
- Produce a directorate activity plan in conjunction with the medical leads, Divisional Accountant. Liaise with Contracting Department as required on income and activity
- In conjunction with the Divisional Manager, participate in the development of outline and full business cases and support the associated processes including liaison with key stakeholders and monitoring benefits realisation.
- Support directorate teams in effectively implementing and coordinating plans within the relevant specialties and monitoring the impact of these plans.
External Stakeholder Management
- Support the Clinical Director and Senior Team in Head and Neck in liaising with external agencies & other providers & networks g., for service reconfigurations and projects that support the service.
- Represent the Trust on behalf of the Clinical Director at external meetings/committees, ensuring the trust interests are appropriately represented, as requested.
Please see full job description and person specification for more details.
Job description
Job responsibilities
Delivering Clinical Excellence
- Prepare reports for the Clinical Director and Divisional Manager on Governance & compliance as required.
- Participate in and support the regular and routine reporting for internal and external requirement, within deadlines and to defined
- Monitor and investigate data quality issues, ensuring problems are brought to the attention of the appropriate manager.
- Along with members of the relevant corporate departments be aware of national data standards and definitions and where applicable comply with them in relation to the analysis and reporting of activity and waiting lists.
- Monitor and promote data compliance and IT security consistent with Trust policies and practices; be conversant and compliant with the Data Protection Act and the IT Security
- Support the production of the annual audit report for the Clinical
- Patient safety
- Ensure risks are placed onto the directorate risk register as
- Produce overview of patient safety performance for the directorate, highlighting areas of risk.
- Advise the Clinical Director and Senior Team Head and Neck on compliance with corporate governance, systems, and processes, including policy matters. Support the development and delivery of the Governance agenda including clinical and non-clinical aspects of care and service; this will include establishing systems to monitor clinical standards
- Responsible for collating evidence and monitoring Directorate compliance with corporate governance requirements such as Trust Standing Financial Instructions & Information Governance requirements.
Governance & Compliance
- Provide project management co-ordination across all of Head and Neck services to help support and move forwards the many projects both in terms of local and national
- Support the Trusts capacity management processes and team to ensure patients access the care needed at the appropriate time and receive their care in the right clinical setting
- Collate information on incidents & Serious Untoward Incidents and outcomes from the
- Collate information and maintain an overview of Clinical outcomes for the Clinical Director.
- Work with clinicians and managers to identify information needs and to analyse and provide information to support them in the delivery of healthcare/planning and decision
- Ensure that information provided is validated, accurate, appropriate, and presented to the agreed and defined standard.
- Communicate results of work undertaken to a wide range of data users, both clinical and non-clinical in all formats including presentations using appropriate visual aids, this will include the presentation of detailed statistical information to non-statistical staff.
- Attend meetings as required and support project management in the presentation and communication of information.
- Maintain & provide internal & external data on clinical
Planning & Service Development
- Support the Clinical Director and Senior Team by developing and supporting the delivery of annual Improving Quality and Efficiency Plans and providing appropriate leadership for change management programs.
- Support & contribute to the planning of services within the Clinical Directorate, identifying future resourcing requirements, and ensure that the Directorate meets contractual and other requirements. Support the Clinical Director in providing information; identifying target market opportunities, carrying out contract & financial analysis and producing the plans agreed.
- Advise the Clinical Director and Senior Team in Head and Neck on the financial and service implications of any proposed developments and/or service changes in relation to the NHS Operating Framework.
- Produce a directorate activity plan in conjunction with the medical leads, Divisional Accountant. Liaise with Contracting Department as required on income and activity
- In conjunction with the Divisional Manager, participate in the development of outline and full business cases and support the associated processes including liaison with key stakeholders and monitoring benefits realisation.
- Support directorate teams in effectively implementing and coordinating plans within the relevant specialties and monitoring the impact of these plans.
External Stakeholder Management
- Support the Clinical Director and Senior Team in Head and Neck in liaising with external agencies & other providers & networks g., for service reconfigurations and projects that support the service.
- Represent the Trust on behalf of the Clinical Director at external meetings/committees, ensuring the trust interests are appropriately represented, as requested.
Please see full job description and person specification for more details.
Person Specification
Educations, Training and Qualifications
Essential
- Educated to degree level or equivalent level of experience.
- Evidence of continuing professional development
Desirable
- Post Graduate management qualification.
- Project management qualification (e.g. Prince 2)
Knowledge and Experience
Essential
- Significant junior management experience at Band 7 level or equivalent, in a complex organisation.
- Experience of producing information, monitoring performance and identifying opportunity for service improvement
- Understanding of financial reporting mechanisms and budget statements.
- Experience & knowledge of business planning techniques and managing business processes
- Experience of monitoring data & information on performance and highlighting variances.
- Project management experience
- Experience of developing and advising other staff at a more senior level than the post holder.
- Experience of working on projects and/or in a complex programme environment. Ideally experience of specialist work streams
- Experience of working within the NHS within an acute hospital environment.
Desirable
- Experience of leading change programmes.
- Understands quality assurance processes and their application.
- Experience of working within a devolved management structure.
- Experience using SQL
- Experience of data analysis and data modelling tools
Skills
Essential
- Developed attention to detail and accuracy
- Outstanding organisational skills and the ability to work methodically and prioritise
- Ability to cope under pressure and meet deadlines
- Ability to help build effective working relationships at all levels within and outside the hospital
- Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required
- Able to maintain confidentiality at all times
Desirable
- Change management skills.
Key Competencies/Personal Qualities and Attributes
Essential
- Motivated by achieving outcomes that benefit bottom line business performance, with a belief that a business focused approach is consistent with delivering high quality care.
- Results orientated, and committed to developing a culture of responsibility & accountability. Ability to relate to medical and clinical managers, understanding different education, approaches, styles and expertise and to harness this different skill set to achieve top performance and create synergy within the team.
- Confident to establish and maintain good working relationships at all levels
- Must be able to understand the needs of patients and deal with them with tact and sensitivityX
Person Specification
Educations, Training and Qualifications
Essential
- Educated to degree level or equivalent level of experience.
- Evidence of continuing professional development
Desirable
- Post Graduate management qualification.
- Project management qualification (e.g. Prince 2)
Knowledge and Experience
Essential
- Significant junior management experience at Band 7 level or equivalent, in a complex organisation.
- Experience of producing information, monitoring performance and identifying opportunity for service improvement
- Understanding of financial reporting mechanisms and budget statements.
- Experience & knowledge of business planning techniques and managing business processes
- Experience of monitoring data & information on performance and highlighting variances.
- Project management experience
- Experience of developing and advising other staff at a more senior level than the post holder.
- Experience of working on projects and/or in a complex programme environment. Ideally experience of specialist work streams
- Experience of working within the NHS within an acute hospital environment.
Desirable
- Experience of leading change programmes.
- Understands quality assurance processes and their application.
- Experience of working within a devolved management structure.
- Experience using SQL
- Experience of data analysis and data modelling tools
Skills
Essential
- Developed attention to detail and accuracy
- Outstanding organisational skills and the ability to work methodically and prioritise
- Ability to cope under pressure and meet deadlines
- Ability to help build effective working relationships at all levels within and outside the hospital
- Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required
- Able to maintain confidentiality at all times
Desirable
- Change management skills.
Key Competencies/Personal Qualities and Attributes
Essential
- Motivated by achieving outcomes that benefit bottom line business performance, with a belief that a business focused approach is consistent with delivering high quality care.
- Results orientated, and committed to developing a culture of responsibility & accountability. Ability to relate to medical and clinical managers, understanding different education, approaches, styles and expertise and to harness this different skill set to achieve top performance and create synergy within the team.
- Confident to establish and maintain good working relationships at all levels
- Must be able to understand the needs of patients and deal with them with tact and sensitivityX
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
