Job summary
To assist in the smooth running of the Ward. The ward Housekeeper will work in conjunction with nursing staff to provide housekeeping and administrative support throughout the patient's journey within the department. The role involves daily face to face contact with patients and relatives whilst liaising with nursing staff.
Main duties of the job
Answer telephone enquiries in an appropriate manner reporting information to patients, nursing staff and other members of the multi-disciplinary team.
Monitor stock levels, organise stock and ensure storage areas are clean and uncluttered.
Ensure that consumables are available promptly to ensure the smooth running of the ward
Assist the ward domestic team to ensure patient areas are clean and tidy. To assist and participate in audits related to environmental cleaning.
Be responsible for the ordering of stock and to ensure adequate levels are maintained.
Photocopy documents/notes as required.
Contribute to developing a welcoming atmosphere within the department making users of the department feel comfortable and at ease.
Ensure up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate ward briefings and meetings.
Organise workload in conjunction with other members of staff reporting any problems as necessary.
Undertake training and professional development as identified in an annual performance review.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
The postholder may be required to carry out other relevant duties as required.
The postholder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours.
The postholder will be expected to aspire to the Values of the Trust in their day to day work and behaviours in order to support the Trust in achieving its Vision.
The postholder will adhere to, at all times, any Professional, NHS Code of Conducts and legislation relevant for their area of work.
The postholder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.
The postholder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order to provide an acceptable level of service.
The postholder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
Job description
Job responsibilities
The postholder may be required to carry out other relevant duties as required.
The postholder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours.
The postholder will be expected to aspire to the Values of the Trust in their day to day work and behaviours in order to support the Trust in achieving its Vision.
The postholder will adhere to, at all times, any Professional, NHS Code of Conducts and legislation relevant for their area of work.
The postholder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.
The postholder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order to provide an acceptable level of service.
The postholder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
Person Specification
Educations, Training and Qualifications
Essential
- Educated to GCSE level or equivalent
Knowledge and Experience
Essential
- Clerical Housekeeping
- Previous NHS experience
- Experience of working in a clinic
- Previous reception experience
Skills
Essential
- Effective communicator .
- Good organisational skills .
Desirable
- Previous reception experience
Personal Qualities
Essential
- Flexible and works well in a team
Person Specification
Educations, Training and Qualifications
Essential
- Educated to GCSE level or equivalent
Knowledge and Experience
Essential
- Clerical Housekeeping
- Previous NHS experience
- Experience of working in a clinic
- Previous reception experience
Skills
Essential
- Effective communicator .
- Good organisational skills .
Desirable
- Previous reception experience
Personal Qualities
Essential
- Flexible and works well in a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
