Job summary
We are seeking an experienced Directorate Manager to help steer, drive, support and deliver service improvement within the Maternity Services at Northampton General Hospital NHS Trust.
You will be joining a fabulous midwifery and nursing family. Our aim is to be recognised for excellence in nursing and midwifery care and our ambitions are supported by an innovative and forward thinking strategy that places patients and staff at its very centre.
As a Directorate Manager with Maternity Services your role will be extremely varied and you will work closely with the Clinical Director and Matrons for Maternity as well as being part of the Division and receiving support from the Divisional Management team.
In order to be successful in this role, you will need a desire to learn and drive the service improvement agenda. You will also need to engage with all stakeholders in order to achieve financial and non-financial targets, as well as delivery of the Directorates annual plan which will enable you to demonstrate and develop your change management expertise. You will also need experience of co-ordination of project work to support ongoing developments within Maternity Services.
Having some knowledge about managing Maternity Services is desirable but not essential as support and guidance will be given to the right candidate, who has the desire and passion to learn and develop.
Main duties of the job
The Directorate Manager's key role is to drive and support delivery and service development within the team, with clear delegated responsibilities from the Clinical Director and to provide general management expertise to the Clinical Director and the team to enable them to effectively discharge their responsibilities and accountabilities to deliver the trust vision and values:
With delegated authority from the Clinical Director, take all appropriate managerial action to ensure the delivery of service, achievement of all targets, financial and non-financial and secure compliance with all regulatory and policy standards.
Advise the Clinical Director on actions needed to secure the delivery of national and local strategic, governance and operational service objectives and standards.
Support Clinical Directors by developing and supporting the delivery of annual Improving Quality and Efficiency Plans providing appropriate leadership for change management programmes. This role will also require some project management skills to act as a Project co-ordinator across maternity services
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
DELIVERING CLINICAL EXCELLENCE
Clinical Strategy
Provide support/information to Head of Midwifery and Clinical Director and advise on the contractual implications of strategies. Work with finance, HR & other support services to bring together information & assess the impact on services and resources of clinical strategies.
Provide advice and support to the Clinical Director and team in implementing quality and patient safety plans and processes that will improve the quality of care and efficiency of services.
Clinical/Health OutcomesSupport the Trusts capacity management processes and team to ensure patients access the care needed at the appropriate time and receive their care in the right clinical setting
Collate information and maintain an overview of Clinical outcomes for the Clinical Director.
Work with clinicians and managers to identify information needs and to analyse and provide information to support them in the delivery of healthcare/planning and decision making.
Ensure that information provided is validated, accurate, appropriate, and presented to the agreed and defined standard.
Communicate results of work undertaken to a wide range of data users, both clinical and non-clinical in all formats including presentations using appropriate visual aids, this will include the presentation of detailed statistical information to non-statistical staff.
Attend meetings as required and support project management in the presentation and communication of information.
Maintain & provide internal & external data on clinical outcomes.Governance & Compliance
Advise the Clinical Director and Senior Team in Maternity on compliance with corporate governance, systems and processes, including policy matters. Support the development and delivery of the Governance agenda including clinical and non-clinical aspects of care and service; this will include establishing systems to monitor clinical standards
Responsible for collating evidence and monitoring Directorate compliance with corporate governance requirements such as Trust Standing Financial Instructions & Information Governance requirements.
Prepare reports for the Clinical Director and Divisional Manager on Governance & compliance as required.
Participate in and support the regular and routine reporting for internal and external requirement, within deadlines and to defined standards
Monitor and investigate data quality issues, ensuring problems are brought to the attention of the appropriate manager
Along with members of the relevant corporate departments be aware of national data standards and definitions and where applicable comply with them in relation to the analysis and reporting of activity and waiting lists.
Monitor and promote data compliance and IT security consistent with Trust policies and practices; be conversant and compliant with the Data Protection Act and the IT Security Policy.
Support the production of the annual audit report for the Clinical Directorate.
Patient safety
Ensure risks are placed onto the directorate risk register as appropriate.
Produce overview of patient safety performance for the directorate, highlighting areas of risk.
Collate information on incidents & Serious Untoward Incidents and outcomes from these.
Job description
Job responsibilities
DELIVERING CLINICAL EXCELLENCE
Clinical Strategy
Provide support/information to Head of Midwifery and Clinical Director and advise on the contractual implications of strategies. Work with finance, HR & other support services to bring together information & assess the impact on services and resources of clinical strategies.
Provide advice and support to the Clinical Director and team in implementing quality and patient safety plans and processes that will improve the quality of care and efficiency of services.
Clinical/Health OutcomesSupport the Trusts capacity management processes and team to ensure patients access the care needed at the appropriate time and receive their care in the right clinical setting
Collate information and maintain an overview of Clinical outcomes for the Clinical Director.
Work with clinicians and managers to identify information needs and to analyse and provide information to support them in the delivery of healthcare/planning and decision making.
Ensure that information provided is validated, accurate, appropriate, and presented to the agreed and defined standard.
Communicate results of work undertaken to a wide range of data users, both clinical and non-clinical in all formats including presentations using appropriate visual aids, this will include the presentation of detailed statistical information to non-statistical staff.
Attend meetings as required and support project management in the presentation and communication of information.
Maintain & provide internal & external data on clinical outcomes.Governance & Compliance
Advise the Clinical Director and Senior Team in Maternity on compliance with corporate governance, systems and processes, including policy matters. Support the development and delivery of the Governance agenda including clinical and non-clinical aspects of care and service; this will include establishing systems to monitor clinical standards
Responsible for collating evidence and monitoring Directorate compliance with corporate governance requirements such as Trust Standing Financial Instructions & Information Governance requirements.
Prepare reports for the Clinical Director and Divisional Manager on Governance & compliance as required.
Participate in and support the regular and routine reporting for internal and external requirement, within deadlines and to defined standards
Monitor and investigate data quality issues, ensuring problems are brought to the attention of the appropriate manager
Along with members of the relevant corporate departments be aware of national data standards and definitions and where applicable comply with them in relation to the analysis and reporting of activity and waiting lists.
Monitor and promote data compliance and IT security consistent with Trust policies and practices; be conversant and compliant with the Data Protection Act and the IT Security Policy.
Support the production of the annual audit report for the Clinical Directorate.
Patient safety
Ensure risks are placed onto the directorate risk register as appropriate.
Produce overview of patient safety performance for the directorate, highlighting areas of risk.
Collate information on incidents & Serious Untoward Incidents and outcomes from these.
Person Specification
Key Competencies/Personal Qualities and Attributes
Essential
- Results orientated, and committed to developing a culture of responsibility & accountability. Ability to relate to medical and clinical managers, understanding different education, approaches, styles and expertise and to harness this different skill set to achieve top performance and create synergy within the team.
- Confident and able to establish and maintain good working relationships at all levels
- Motivated by achieving outcomes that benefit bottom line business performance, with a belief that a business focussed approach is consistent with delivering high quality care.
- Must be able to understand the needs of patients and deal with them with tact and sensitivity
Education, Tarining , Qualification
Essential
- Educated to degree level or equivalent level of experience.
- Evidence of continuing professional development.
Desirable
- Post Graduate management qualification.
- Project management qualification (e.g. Prince 2)
Knowledge and Experience
Essential
- Significant junior management experience at Band 7 level or equivalent, in a complex organisation.
- Experience of producing information, monitoring performance and identifying opportunity for service improvement.
- Understanding of financial reporting mechanisms and budget statements.
- Experience of developing and advising other staff at a more senior level than the post holder.
- Experience of working on projects and/or in a complex programme environment. Ideally experience of specialist work streams
Desirable
- Experience of data analysis and data modelling tools
- Experience using SQL
- Experience of working within the NHS within an acute hospital environment.
Skills
Essential
- Change management skills, with a developed attention to detail and accuracy
- Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required
- Able to maintain confidentiality at all times
- Ability to cope under pressure and meet deadlines
Person Specification
Key Competencies/Personal Qualities and Attributes
Essential
- Results orientated, and committed to developing a culture of responsibility & accountability. Ability to relate to medical and clinical managers, understanding different education, approaches, styles and expertise and to harness this different skill set to achieve top performance and create synergy within the team.
- Confident and able to establish and maintain good working relationships at all levels
- Motivated by achieving outcomes that benefit bottom line business performance, with a belief that a business focussed approach is consistent with delivering high quality care.
- Must be able to understand the needs of patients and deal with them with tact and sensitivity
Education, Tarining , Qualification
Essential
- Educated to degree level or equivalent level of experience.
- Evidence of continuing professional development.
Desirable
- Post Graduate management qualification.
- Project management qualification (e.g. Prince 2)
Knowledge and Experience
Essential
- Significant junior management experience at Band 7 level or equivalent, in a complex organisation.
- Experience of producing information, monitoring performance and identifying opportunity for service improvement.
- Understanding of financial reporting mechanisms and budget statements.
- Experience of developing and advising other staff at a more senior level than the post holder.
- Experience of working on projects and/or in a complex programme environment. Ideally experience of specialist work streams
Desirable
- Experience of data analysis and data modelling tools
- Experience using SQL
- Experience of working within the NHS within an acute hospital environment.
Skills
Essential
- Change management skills, with a developed attention to detail and accuracy
- Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required
- Able to maintain confidentiality at all times
- Ability to cope under pressure and meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
