Job summary
Are you looking for your next challenge in your digital career?
We have an exciting opportunity for an experienced registered clinician to join the University Hospitals of Northamptonshire digital team as a Clinical Safety Officer (CSO).
As a CSO you will have a vital role in ensuring digital transformation is undertaken as safely and effectively as possible. To succeed in this role you will have excellent interpersonal and leadership skills, in order to promote the role of clinical safety across cross-functional teams. You will work alongside a multi-disciplinary digital clinical team and be supported by the Chief Clinical Information Officer (CCIO) for UHNNHS.
The post holder is required to be a suitably qualified and experienced healthcare professional who holds and maintains current registration with an appropriate professional body relevant to their training and experience. Experience of working within a clinical safety role in an acute healthcare setting and knowledge of healthcare information technology systems is essential.
Travel between hospital sites will be required.
Please contact Ramandeep Kaur, Chief Clinical Information Officer, ramandeep.kaur17@nhs.net, to discuss further
Main duties of the job
The Clinical Safety Officer (CSO) will work as part of a dynamic Chief Clinical Information Officer team. The post holder will have an extensive understanding of clinical safety and will be responsible for efficient and effective management of the Digital Clinical Safety on behalf of the Group.
The role is responsible for providing leadership, guidance, support, specialist knowledge and clinical safety review and approval for the implementation of new digital solutions and upgrades existing digital solutions across the Group. This includes the assessment of clinical safety issues at all points in the procurement and implementation of IT software and hardware, including on-going management once transferred to live service and ensuring all digital solutions conform to relevant national standards for clinical safety.
About us
University Hospitals of Northamptonshire NHS Group is made up of Northampton General Hospital NHS Trust and Kettering General NHS Foundation Trust. Both hospitals are separate hospitals/employers with hospital board and leadership. We share a group executive team leading on a shared vision, mission, priorities, strategies and Dedicated to Excellence Values.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received.
Job description
Job responsibilities
Key deliverables:
- To operate as a key member of the Chief Clinical Information Officer team which oversees the effective delivery of all digital clinical services within the directorate and the delivery of all the directorates objectives and responsibilities
- Provide clinical safety approval for new agreed deployments of digital solutions and upgrades to existing systems across the Group
- To work with relevant internal and external stakeholders to take responsibility and accountability for digital clinical safety across the Group
- Collaborates with clinical and non-clinical staff in planning and implementing clinical safety standards and policies aligned to the Group Digital Strategy
Digital Clinical Safety and Risk Management
- Provide a service which captures and learns from digital clinical safety incidents and supports the introduction of changes and improvements to clinical systems where necessary
- To improve the safety of digital technologies within the Group
- To identify, and support the promotion and use of, digital technologies as solutions to patient safety challenges
- Ensure that the Group learns from best practice in digital transformation programmes to understand what works well and why in respect to digital clinical safety
- Assist Health Intelligence colleagues to facilitate data triangulation to ensure all sources of safety information contribute to a shared understanding of digital clinical safety issues. Support the development of a plan relating to their resolution
- Providing leadership to the Digital Clinical Safety agenda across the Group, combining clinical expertise with understanding of the human factors associated with digital systems
- Proactive engagement in key areas of work to ensure robust assessment of risk and implementation of effective controls (including working jointly with other governance teams within the Group on identified issues)
- To ensure appropriate systems and processes are in place for the assessment and mitigation of clinical risk in relation to the Group digital systems, and where appropriate their interfaces with those digital and manual systems and processes of partner organisations
- To provide specialist advice in the use of digital clinical systems.
- Providing effective clinical engagement in identified digital solutions and related quality and or/information governance programmes of work, ensuring overall programme integrity and coherence.
- Managing and supporting the resolution of digital systems clinical risk or other related issues as they arise and where required to lead or contribute to the investigation of incidents including liaison with relevant national teams.
- Undertaking regular planning in partnership with other members of the local health and social care community to ensure a consistent approach to matters of digital clinical safety
- Contributing to discussions with third party suppliers and external resources regarding any issues identified with software or hardware which has an impact onclinical safety
- To actively lead on the clinical safety authorisation of the procurement of new software and hardware
- To be responsible for the sign off of the clinical safety case for all newly deployed applications or those referred through the relevant Group Digital Boards/Programme meetings and any other relevant meetings
- Participation in appropriate Group, local, regional and national meetings related to clinical safety as required.
Strategic Planning
- To actively participate in the strategic digital portfolio planning for the Group, ensuring that there is a clear relationship between the Group Clinical Strategy and Group Digital Strategy and the individual projects undertaken
- Within this process to take lead responsibility for the Digital Portfolio Clinical Safety .components of the strategy and the related programmes of which underpin that
Policy Development
- Undertake development of Group policy in relation to Digital Clinical Safety and ensuring successful implementation and a process for on-going review
- Working with other leads to ensure alignment of relevant Group policies to the Digital Clinical Safety policy
- To work with others on the development of relevant governance policies and procedures on behalf of the Group
- Ability to interpret specialist national guidance and formulate into local policies where applicable
Training and development
- Participate in Digital Clinical Safety training as required
- Provide Digital Clinical Safety training and support as required to individuals within the Group
- Manage an on-going programme of activities to raise awareness within the Group of digital clinical safety as appropriate
Please see Job Description and Person Specification in the supporting documents for full details of the role.
Job description
Job responsibilities
Key deliverables:
- To operate as a key member of the Chief Clinical Information Officer team which oversees the effective delivery of all digital clinical services within the directorate and the delivery of all the directorates objectives and responsibilities
- Provide clinical safety approval for new agreed deployments of digital solutions and upgrades to existing systems across the Group
- To work with relevant internal and external stakeholders to take responsibility and accountability for digital clinical safety across the Group
- Collaborates with clinical and non-clinical staff in planning and implementing clinical safety standards and policies aligned to the Group Digital Strategy
Digital Clinical Safety and Risk Management
- Provide a service which captures and learns from digital clinical safety incidents and supports the introduction of changes and improvements to clinical systems where necessary
- To improve the safety of digital technologies within the Group
- To identify, and support the promotion and use of, digital technologies as solutions to patient safety challenges
- Ensure that the Group learns from best practice in digital transformation programmes to understand what works well and why in respect to digital clinical safety
- Assist Health Intelligence colleagues to facilitate data triangulation to ensure all sources of safety information contribute to a shared understanding of digital clinical safety issues. Support the development of a plan relating to their resolution
- Providing leadership to the Digital Clinical Safety agenda across the Group, combining clinical expertise with understanding of the human factors associated with digital systems
- Proactive engagement in key areas of work to ensure robust assessment of risk and implementation of effective controls (including working jointly with other governance teams within the Group on identified issues)
- To ensure appropriate systems and processes are in place for the assessment and mitigation of clinical risk in relation to the Group digital systems, and where appropriate their interfaces with those digital and manual systems and processes of partner organisations
- To provide specialist advice in the use of digital clinical systems.
- Providing effective clinical engagement in identified digital solutions and related quality and or/information governance programmes of work, ensuring overall programme integrity and coherence.
- Managing and supporting the resolution of digital systems clinical risk or other related issues as they arise and where required to lead or contribute to the investigation of incidents including liaison with relevant national teams.
- Undertaking regular planning in partnership with other members of the local health and social care community to ensure a consistent approach to matters of digital clinical safety
- Contributing to discussions with third party suppliers and external resources regarding any issues identified with software or hardware which has an impact onclinical safety
- To actively lead on the clinical safety authorisation of the procurement of new software and hardware
- To be responsible for the sign off of the clinical safety case for all newly deployed applications or those referred through the relevant Group Digital Boards/Programme meetings and any other relevant meetings
- Participation in appropriate Group, local, regional and national meetings related to clinical safety as required.
Strategic Planning
- To actively participate in the strategic digital portfolio planning for the Group, ensuring that there is a clear relationship between the Group Clinical Strategy and Group Digital Strategy and the individual projects undertaken
- Within this process to take lead responsibility for the Digital Portfolio Clinical Safety .components of the strategy and the related programmes of which underpin that
Policy Development
- Undertake development of Group policy in relation to Digital Clinical Safety and ensuring successful implementation and a process for on-going review
- Working with other leads to ensure alignment of relevant Group policies to the Digital Clinical Safety policy
- To work with others on the development of relevant governance policies and procedures on behalf of the Group
- Ability to interpret specialist national guidance and formulate into local policies where applicable
Training and development
- Participate in Digital Clinical Safety training as required
- Provide Digital Clinical Safety training and support as required to individuals within the Group
- Manage an on-going programme of activities to raise awareness within the Group of digital clinical safety as appropriate
Please see Job Description and Person Specification in the supporting documents for full details of the role.
Person Specification
Education, Training & Qualifications
Essential
- Registered healthcare professional with current UK registration
- Experience and familiarity with CSO role
- Masters in Leadership, Change, Service Transformation or other relevant subject or equivalent experience
- Delivery of large projects or similar
- Experienced CSO with accredited qualification
Desirable
- Project management qualification, such as PRINCE II or Agile
- Advanced practice, other post registration qualification
- Information Governance qualification
- Recognised national leadership programme completion with portfolio of evidence to support achievements
- Associate Member Fellow of Faculty of Clinical Informatic
- Postgraduate Diploma in Digital Health Leadership NHS Digital Leadership Academy
Skills
Essential
- Experienced CSO with portfolio of evidence to demonstrate past practice and achievements
- Experienced clinician with evidence of working effectively across a range of clinical settings within a MDT
- Excellent communication skills with a range of people from a variety of disciplines regarding a range of business or technical matters
- Excellent writing and oral skills, including preparation of formal reports and training materials
- Highly computer literate
- Technically able with sound knowledge of IM&T infrastructures, national priorities, policy and workstreams
- Robust knowledge and able to demonstrate relevant experience or qualification in quality governance processes. This should be in IM&T process and within the clinical setting
- To work independently and as part of a team, managing personal workload and conflicting priorities
- To be able to use their initiative
- To act with integrity in line with Group missions and values and comply with Caldicott principles and GDPR
- Have the ability to work under pressure when required and to provide high quality output within short time periods
- Sound knowledge of a risk management process with ability to engage clinicians in the process and role of CSO and effective risk management
- Accurate record keeping abilities
- Able to plan and organise a range of complex activities, formulate and adjust plans and activities in accordance with short and long term goals
- Proactive approach to problem solving
- Detailed knowledge of the current national developments with the digital sphere including but not limited to an understanding of the work led by NHS Transformation Directorate, NHS Digital, What Good Looks Like Framework
- Able to manage own work load and work for periods without direct supervision and stamina and commitment to bring drive to new ideas and projects
- Ability to influence at a senior level, e.g. influence without direct line management authority
- Ability to communicate and deliver complex and conflicting information in a clear, concise manner
- Ability to contribute ideas for service improvement and development
- Ability to gather, analyse and report on data and information
- Ability to translate complex technical or business information for end users
- Understanding and knowledge of records management guidance
- Understanding and knowledge of confidentiality guidance (Caldicott)
- Ability to undertake duties effectively and to time in line with legislation, policies and procedures
Experience
Essential
- Experience of strategy development and implementation
- Specialist experience of developing Digital Clinical Safety Strategy and policy in a fast-moving IM&T environment
- Experience of management of significant contribution to complex IM&T projects
- Experience of implementing practice and organisational change
- Broad experience across a range of digital applications
- Leading on risk management and incident investigation in association to quality governance
- Knowledge and broad range of experience with risk management across clinical and technical IT fields including creation and maintenance of risk and issues logs
- Able to demonstrate ability to effective complete a quality impact assessment and apply findings
- Working knowledge of all relevant UK legislation relating to Clinical Safety
- Working knowledge of all relevant UK legislation relating to IM&T including but not limited to Freedom of Information Act, GDPR, Data Protection Act
- Understanding of complex public sector organisations and how they work with others effectively
- An understanding of NHS legislation, governance frameworks, statute and constitution and the impact on NHS organisations
- Experience in producing high quality documentation including clinical safety assessments, hazard logs, action plans
- Experience of managing senior stakeholders
- Experience of working autonomously
- Demonstrates use of own judgement of resolve complex issues
Personal Qualities
Essential
- Excellent communicator with a high level of interpersonal skills
- Positive team focus and effective leadership style which is adaptable dependent upon required situation
- Quality and outcomes focused clinician
- Demonstratable passion for safe and effective healthcare
- Able to engage colleagues through leadership, passion and effective communication of Trust Digital Strategy and overarching principles
- Effective communication and motivation skills will be required to engage a range of project team members and other stakeholders in service development and change issues. This includes developed interpersonal, negotiation, influencing and conflict management skills, where the subject matter is complex sensitive
- Proven track record of successful working with different staff groups
- Proven track record of successful working with different staff groups
- Able to positively and creatively challenge current thinking in order to assist in the development of new and better policy and operational working practices
- Ability to communicate to clinical and other non-informatics staff in an out-going, professional and confident manner, using persuasion, negotiation and training skills, in order to implement and train on clinical IT systems
- Able to travel independently to and from meetings and venues outside the organisation, including those held locally, regionally and nationally
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Person Specification
Education, Training & Qualifications
Essential
- Registered healthcare professional with current UK registration
- Experience and familiarity with CSO role
- Masters in Leadership, Change, Service Transformation or other relevant subject or equivalent experience
- Delivery of large projects or similar
- Experienced CSO with accredited qualification
Desirable
- Project management qualification, such as PRINCE II or Agile
- Advanced practice, other post registration qualification
- Information Governance qualification
- Recognised national leadership programme completion with portfolio of evidence to support achievements
- Associate Member Fellow of Faculty of Clinical Informatic
- Postgraduate Diploma in Digital Health Leadership NHS Digital Leadership Academy
Skills
Essential
- Experienced CSO with portfolio of evidence to demonstrate past practice and achievements
- Experienced clinician with evidence of working effectively across a range of clinical settings within a MDT
- Excellent communication skills with a range of people from a variety of disciplines regarding a range of business or technical matters
- Excellent writing and oral skills, including preparation of formal reports and training materials
- Highly computer literate
- Technically able with sound knowledge of IM&T infrastructures, national priorities, policy and workstreams
- Robust knowledge and able to demonstrate relevant experience or qualification in quality governance processes. This should be in IM&T process and within the clinical setting
- To work independently and as part of a team, managing personal workload and conflicting priorities
- To be able to use their initiative
- To act with integrity in line with Group missions and values and comply with Caldicott principles and GDPR
- Have the ability to work under pressure when required and to provide high quality output within short time periods
- Sound knowledge of a risk management process with ability to engage clinicians in the process and role of CSO and effective risk management
- Accurate record keeping abilities
- Able to plan and organise a range of complex activities, formulate and adjust plans and activities in accordance with short and long term goals
- Proactive approach to problem solving
- Detailed knowledge of the current national developments with the digital sphere including but not limited to an understanding of the work led by NHS Transformation Directorate, NHS Digital, What Good Looks Like Framework
- Able to manage own work load and work for periods without direct supervision and stamina and commitment to bring drive to new ideas and projects
- Ability to influence at a senior level, e.g. influence without direct line management authority
- Ability to communicate and deliver complex and conflicting information in a clear, concise manner
- Ability to contribute ideas for service improvement and development
- Ability to gather, analyse and report on data and information
- Ability to translate complex technical or business information for end users
- Understanding and knowledge of records management guidance
- Understanding and knowledge of confidentiality guidance (Caldicott)
- Ability to undertake duties effectively and to time in line with legislation, policies and procedures
Experience
Essential
- Experience of strategy development and implementation
- Specialist experience of developing Digital Clinical Safety Strategy and policy in a fast-moving IM&T environment
- Experience of management of significant contribution to complex IM&T projects
- Experience of implementing practice and organisational change
- Broad experience across a range of digital applications
- Leading on risk management and incident investigation in association to quality governance
- Knowledge and broad range of experience with risk management across clinical and technical IT fields including creation and maintenance of risk and issues logs
- Able to demonstrate ability to effective complete a quality impact assessment and apply findings
- Working knowledge of all relevant UK legislation relating to Clinical Safety
- Working knowledge of all relevant UK legislation relating to IM&T including but not limited to Freedom of Information Act, GDPR, Data Protection Act
- Understanding of complex public sector organisations and how they work with others effectively
- An understanding of NHS legislation, governance frameworks, statute and constitution and the impact on NHS organisations
- Experience in producing high quality documentation including clinical safety assessments, hazard logs, action plans
- Experience of managing senior stakeholders
- Experience of working autonomously
- Demonstrates use of own judgement of resolve complex issues
Personal Qualities
Essential
- Excellent communicator with a high level of interpersonal skills
- Positive team focus and effective leadership style which is adaptable dependent upon required situation
- Quality and outcomes focused clinician
- Demonstratable passion for safe and effective healthcare
- Able to engage colleagues through leadership, passion and effective communication of Trust Digital Strategy and overarching principles
- Effective communication and motivation skills will be required to engage a range of project team members and other stakeholders in service development and change issues. This includes developed interpersonal, negotiation, influencing and conflict management skills, where the subject matter is complex sensitive
- Proven track record of successful working with different staff groups
- Proven track record of successful working with different staff groups
- Able to positively and creatively challenge current thinking in order to assist in the development of new and better policy and operational working practices
- Ability to communicate to clinical and other non-informatics staff in an out-going, professional and confident manner, using persuasion, negotiation and training skills, in order to implement and train on clinical IT systems
- Able to travel independently to and from meetings and venues outside the organisation, including those held locally, regionally and nationally
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
