Macmillan Information Outreach Project Manager

Job description

Job responsibilities

To undertake a comprehensive baseline of the information and support available to those living with cancer identifying gaps in service deliver

To identify practical barriers to accessing information and support including travel, caring responsibilities, financial constraints, availability and the impact of health conditions

To map local support groups and their role in the delivery of information and support and link to the Macmillan website.

To identify the information and support needs of marginalised groups working with key stake holders about how these might be addressed

To establish how cancer information and support in being delivered in Primary Care, identifying the needs of those affected by cancer and healthcare professionals

To build effective relationships with key groups within the community working in collaboration to identify the needs of the local population

To explore how people living with cancer prefer to access information and support i.e., internet, phone, face to face, professional, peer support

To identify health promotion services and the campaigns to reduce the risk factors associated with cancer

To identify innovative ways in which cancer information and support may be delivered in consultation with the local population.

To engage with ethnic groups and other local communities to develop an understanding of the needs of the local population, exploring cultural barriers such as stigma around cancer, reluctance to talk about cancer and fatalistic beliefs.

To organise events for key stake holders to identify their informational needs, applying for a Macmillan grant to fund the event including cost of venue and any resources required. Ordering the resources required when funding received.

To explore the needs of the populations related to digital information and support, identifying any areas of exclusion.

To survey the needs of those living with cancer, exploring current information on offer and how beneficial it is in meeting the needs of cancer patients.

To develop a proposal for the delivery of cancer information and support as part of the development of the centre of excellence, identifying any resources required to meet the needs of those living with cancer.

To develop a Macmillan Investment Application for the delivery of cancer information and support, including comprehensive costings of the service delivery.

To scope the financial costing for the delivery of the cancer information and support model.

To develop and chair a steering group made up of patient representatives the local community and key stakeholders to identify the needs of the local population and develop a patient centred proposal for information and support.

To develop a project plan for the two-year program with agreed key milestones to be achieved in a timely manner.

To provide monthly reports to the Integrated Care System (ICS) through the Northamptonshire Cancer Board and Trust Cancer Strategy group.

To set up a patient/carer forum working collaboratively with those living with cancer.

To work with Macmillan Information & Support Lead and Macmillan Health and Wellbeing Coordinator to deliver information and support.

To explore ways to promote the Macmillan Information and Support Centre in different communities.

To work with voluntary and statutory organisations to scope information and support.

To scope the education and training needs of generalists providing cancer information and support.

To use both qualitative and quantitative method to deliver the project outcomes.

Review the results of the National Patient Experience survey to measure improvement in patient experience using the results of the 2020 as a baseline.

To review the results of the National Quality of Life survey to identify the unmet needs of those living with cancer.

Utilise feedback from local surveys/focus groups to inform the development of the proposal.

To audit the ethnicity and number of patients who access the HOPE program and other health and wellbeing events, obtaining feedback from participants.

To review the project plan and target dates on monthly basis via the steering group, identifying any delays in meeting agreed objectives, and making adjustments as required.

To work with a wide range of professionals, managers, volunteers, lay people and those living with cancer, demonstrating effective listening, communication and negotiation skills to identify the needs of patients/carers.

To develop a range of techniques to capture patient experience.

To identify own personal development needs to meet the aims and objectives of the project, taking appropriate action to ensure these are met.

To participate in the formal review process and plan future personal development and competencies to be achieved.

To be able to efficiently utilise different computer and communication software applications and hardware.

Person Specification

Education Qualifcation & Training

Essential

• Educated to degree level or equivalent level of education, training or experience.
• Recognised qualification in project management or equivalent level of education, training or experience
• Relevant Masters Qualification, or equivalent level of education, training or experience

Desirable

• Recognised Healthcare qualification or equivalent level of education training or experience

Expereince

Essential

• Extensive experience in complex project management
• Experience of working with those living with cancer
• National frameworks related to cancer
• Development of patient/carer forums
• Leading engagement and/or scoping complex projects

Skills

Essential

• Excellent communication and interpersonal skills
• Proven analytical and project management skills
• Leadership and management skills
• Ability to work autonomously
• Ability to work under pressure and meet agreed deadlines
• Ability to write a project plan and produce high level reports
• Ability to lead audit/research
• IT skills along with standard keyboard skills and the ability to use a VDU for significant periods of time. Key Competencies/ Personal Qualities & Attributes

Key Competencies/ Personal Qualities & Attributes

Essential

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Billing Rd

Northampton

NN1 5BD

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)