Job summary
Following a recent review of the Therapies administration team, we are pleased to offer an opportunity for a highly motivated and committed Therapies Administrator Team Lead to join our progressive and forward-thinking Therapies Team.
The successful candidate will lead and manage the administration team, ensuring the provision of comprehensive administrative support while working collaboratively within the broader Therapies team.
In your supporting statement, please answer the following question. Failure to do so will result in your application not being shortlisted. "Which of our values do you relate to most and why?"
Main duties of the job
Providing support to the Head of Therapies and the Senior Leadership Team as required.
Supervising administrative team members, including conducting appraisals.
Demonstrating exemplary written and verbal communication skills.
Overseeing the production and maintenance of training and appraisal records, Healthroster, and e-Procurement processes.
Collating, inputting, auditing, and analysing data to produce relevant reports, dashboards, spreadsheets, and documentation.
Managing telephone enquiries from the general public.
Effectively prioritising and completing all administrative duties for the team, such as typing, report preparation, minute-taking, telephone calls, filing, and additional tasks as needed.
Applicants should possess strong all-round administrative skills and be proficient in current MS applications, including MS Office, PowerPoint, and Excel. Prior experience working within the NHS and familiarity with NHS-based systems is essential.
About us
**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications** Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
Please read through the attached job description and personal specification for a detailed overview of this role.
Job description
Job responsibilities
Please read through the attached job description and personal specification for a detailed overview of this role.
Person Specification
Recruitment Question
Essential
- Answered question in advert
Education, Training And Qualifications
Essential
- NVQ Level 3 in Admin or equivalent
- GCSE Level (grades A-C) Education Maths and English
- RSA 3 or equivalent
- Evidence of continuing professional development
Knowledge and Experience
Essential
- Keyboard skills
- Prioritising own workload and that of others
- Good communication skills and ability to overcome communication barriers
- Experience of working in a clerical position
- Knowledge of range of clerical duties
- Knowledge and experience of Microsoft applications including Excel, Powerpoint, Word and Outlook
- Experience of supervising others and conducting appraisals
Desirable
- Knowledge and experience of Healthroster and e-procurement
- Experience of organising and leading an administration team
- Knowledge of MS Sway, Power Bi
Skills
Essential
- Able to deal with the anxious person
- Able to update patients records both written and computer
- Able to prioritise workload and that of others, ensuring deadlines are met
- Good written and verbal communication skills
- Collation and input of data, data analysis, creation of dashboards and production of reports
- Minute-taking
- Experience of administration within healthcare
- Excellent IT Skills including application and skills in all MS applications particularly excel, word and powerpoint
- Familiar with Careflow EPR or equivalent
Key Competencies/Personal Qualities
Essential
- Work using own initiative
- Able to work independently and as part of a team
- Maintain confidentiality and good understanding of GDPR principles
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Person Specification
Recruitment Question
Essential
- Answered question in advert
Education, Training And Qualifications
Essential
- NVQ Level 3 in Admin or equivalent
- GCSE Level (grades A-C) Education Maths and English
- RSA 3 or equivalent
- Evidence of continuing professional development
Knowledge and Experience
Essential
- Keyboard skills
- Prioritising own workload and that of others
- Good communication skills and ability to overcome communication barriers
- Experience of working in a clerical position
- Knowledge of range of clerical duties
- Knowledge and experience of Microsoft applications including Excel, Powerpoint, Word and Outlook
- Experience of supervising others and conducting appraisals
Desirable
- Knowledge and experience of Healthroster and e-procurement
- Experience of organising and leading an administration team
- Knowledge of MS Sway, Power Bi
Skills
Essential
- Able to deal with the anxious person
- Able to update patients records both written and computer
- Able to prioritise workload and that of others, ensuring deadlines are met
- Good written and verbal communication skills
- Collation and input of data, data analysis, creation of dashboards and production of reports
- Minute-taking
- Experience of administration within healthcare
- Excellent IT Skills including application and skills in all MS applications particularly excel, word and powerpoint
- Familiar with Careflow EPR or equivalent
Key Competencies/Personal Qualities
Essential
- Work using own initiative
- Able to work independently and as part of a team
- Maintain confidentiality and good understanding of GDPR principles
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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