Kettering General Hospital NHS Foundation Trust

Ward Clerk

The closing date is 01 February 2026

Job summary

Planned Care Unit has a vacancy for a part time Ward Clerk to work a Saturday. Hours will be between 08.00 and16.00.

You will need to be a team player, have the ability to work as part of a team and on your own initiative, a flexible approach to tasks in a changing environment, excellent communication, organisational, interpersonal skills, stay focused and calm in difficult situation and competent in using IT systems.

Main duties of the job

To meet and greet patients.
To maintain and update patient records/ward notes and other ward records using computer based in-house systems.
To use effective communication and interpersonal skills when dealing with patients on a daily basis in a busy environment either via the telephone or face to face.
To photocopy/scan documents as required.
To ensure patient confidentiality at all times in line with the Trust policy.
To assist in the induction and development of others by demonstrating own duties.

About us

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey.Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighboring Northampton General Hospital and have become University Hospitals of Northamptonshire.

Our Excellence Values:

Compassion

Respect

Integrity

Courageous

Accountable

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Job share, Flexible working

Reference number

264-7636206-MED

Job locations

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ

Job description

Job responsibilities

Meet and greet patients that attend the unit in a friendly and professional manner.

Deal with telephone calls in a timely manner.

Updating Careflow and e.diary with attendances and discharging of patients.

updating Mediviewer and Careflow - preparing notes for digital filing

Photocopy documentation

Ensure patient confidentiality to following with GDPR

Liaise with the clinical and nursing staff to complete daily ad hoc duties.

Job description

Job responsibilities

Meet and greet patients that attend the unit in a friendly and professional manner.

Deal with telephone calls in a timely manner.

Updating Careflow and e.diary with attendances and discharging of patients.

updating Mediviewer and Careflow - preparing notes for digital filing

Photocopy documentation

Ensure patient confidentiality to following with GDPR

Liaise with the clinical and nursing staff to complete daily ad hoc duties.

Person Specification

Qualifications

Essential

NVQ level 2 qualification in administration or equivalent hospital experience
Good standard of Education to include Maths and English

Knowledge/Experience

Essential

Knowledge of Data entry
Knowledge of Admin procedures
Knowledge of GDPR
Previous experience of working in a hospital environment

Skills

Essential

Knowledge of use of office equipment e.mail, photocopy, printing
Experience of self management organising own time and daily tasks
Experience of dealing with difficult situations .

Personal

Essential

working as part of a team
Flexibility and adaptability

Person Specification

Qualifications

Essential

NVQ level 2 qualification in administration or equivalent hospital experience
Good standard of Education to include Maths and English

Knowledge/Experience

Essential

Knowledge of Data entry
Knowledge of Admin procedures
Knowledge of GDPR
Previous experience of working in a hospital environment

Skills

Essential

Knowledge of use of office equipment e.mail, photocopy, printing
Experience of self management organising own time and daily tasks
Experience of dealing with difficult situations .

Personal

Essential

working as part of a team
Flexibility and adaptability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Kettering General Hospital NHS Foundation Trust

Address

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ

Employer's website

https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)

Employer details

Employer name

Kettering General Hospital NHS Foundation Trust

Address

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ

Employer's website

https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)