Job summary
Clifford ward is recruiting a full time 36 hours per week and part time a ward clerk 24 hours per week to work in their busy fast paced Assessment unit.
Hours will be between 07.00-19.00 across Monday to Sunday on a rota basis including Bank Holidays and Weekend working.
You will need to be a team player, but have the confidence to work on your own initiative, have a flexible approach to tasks in a busy changing environment, demonstrate competence in using IT systems, have excellent communication, organizational, and interpersonal skills, as you will be the front line for the patient and relatives.
Main duties of the job
To maintain the patient records/notes using our Careflow system.
Ensure patients demographics are correct and up to date.
Complete patient ward notes and update administration section to support patient information throughout the trust.
To use effective communication skills to answer the telephone according to the agreed standard and give theappropriate informationasrequired.
To photocopy/scan documents asrequired.
Toensure patient confidentiality at all timesin line with the Trust policy.
Toassistin the induction and development of others bydemonstratingown duties.
About us
Please submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applications
Kettering General Hospital NHS Foundation Trust is on an exciting journey with all of our divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Trust and become University Hospitals of Northamptonshire (UHN). As part of this collaborative approach, there may be a requirement for you to work across both the Kettering and Northampton hospital sites, depending on the needs of the service.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential.
UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN.
Job description
Job responsibilities
To maintain the patient records/notes using our Careflow system.
Ensure patients demographics are correct and up to date.
Complete patient ward notes and update administration section to support patient information throughout the trust.
To use effective communication skills to answer the telephone according to the agreed standard and give theappropriate informationasrequired.
To photocopy/scan documents asrequired.
Toensure patient confidentiality at all timesin line with the Trust policy.
Toassistin the induction and development of others bydemonstratingown duties.
Job description
Job responsibilities
To maintain the patient records/notes using our Careflow system.
Ensure patients demographics are correct and up to date.
Complete patient ward notes and update administration section to support patient information throughout the trust.
To use effective communication skills to answer the telephone according to the agreed standard and give theappropriate informationasrequired.
To photocopy/scan documents asrequired.
Toensure patient confidentiality at all timesin line with the Trust policy.
Toassistin the induction and development of others bydemonstratingown duties.
Person Specification
Qualifications
Essential
- NVQ level 2 qualification in administration or equivalent hospital experience
- Good standard of Education to include Maths and English
Knowledge/Experience
Essential
- Knowledge of data entry and proficient keyboard skills
- Knowledge of admin procedures
- Knowledge of Confidentiality
Desirable
- Previous experience of working in a hospital environment
Skills
Essential
- Knowledge of Microsoft office - photocopy, printing,
- Experience of self management, organising own time and daily tasks
Desirable
- Experience of dealing with difficult situations
Personal
Essential
- working as part of a team
- flexibility and adaptability
- use own initiative
- work to deadlines
Person Specification
Qualifications
Essential
- NVQ level 2 qualification in administration or equivalent hospital experience
- Good standard of Education to include Maths and English
Knowledge/Experience
Essential
- Knowledge of data entry and proficient keyboard skills
- Knowledge of admin procedures
- Knowledge of Confidentiality
Desirable
- Previous experience of working in a hospital environment
Skills
Essential
- Knowledge of Microsoft office - photocopy, printing,
- Experience of self management, organising own time and daily tasks
Desirable
- Experience of dealing with difficult situations
Personal
Essential
- working as part of a team
- flexibility and adaptability
- use own initiative
- work to deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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