Job summary
Please note that volunteering is an unpaid role - we are unable to offer sponsorship as volunteering does not meet UK sponsorship requirements.
Our volunteers are the heart of our hospital. By giving your time, you'll help us deliver the best possible care to patients and their families - and make a positive impact every single day.
Why volunteer with us?
- Make a real difference to patients and visitors.
- Give back to the NHS and your local community.
- Be part of a friendly, supportive team.
What we're looking for:
- Response/Runners Volunteers- helping staff and patients by delivering essential items and providing support across wards. Shifts available Monday to Friday:
- Morning: 8:30am - 12:30pm
- Afternoon: 12:30pm - 4:30pm
Ward Volunteersupport available between 8:00am and 7:00pm; last shift starts at 4:00pm
Your commitment:
- Just3-4 hours per week- a small amount of time that makes a huge difference.
There are so many ways you can help - from supporting patients and visitors to assisting our hardworking staff. Every role matters, and every volunteer is valued.
Ready to join us?When applying, please tell us:
- Which day(s) you can volunteer.
- Why you'd like to volunteer with us.
We receive lots of applications and only have a limited number of places, so make sure you include this information to help us.
Be part of something special. Volunteer today and help us make a difference!
Main duties of the job
Collecting and delivering notes / swabs / medication / equipment & running errands from various departments / wards
Spending time with patients providing a listening ear and engaging in friendly conversation as appropriate, demonstrate respect and sensitivity to all individuals.
Chatting / Reading to patients who may not have visitors.
Supporting our clinics - providing drinks for patients, supporting staff with signposting information for patients
Providing a courtesy 'Meet & Greet' service (wheelchair training required) to support people to their appointments
Assisting with patient / family video calls on wards
Operating a library service to wards
Visiting / chatting to patients who may not have visitors on wards
Support within A&E and Pharmacy departments (over 18's only with full training)
Assist with wellbeing rounds, offering drinks to patients on wards
Guide people around the hospital and be proactive in assisting anyone who may be lost or need help (floating guide)
Take the Brew Buddy (drinks trolley) out to support staff wellbeing
Confidentiality must be always maintained regarding patients and their property
Provide Signposting from one of the information desks in the hospital
Support in our Oncology Caf - provide hot drinks to people waiting for treatment, talking to patients
About us
Please submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applications
Kettering General Hospital NHS Foundation Trust is on an exciting journey with all of our divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Trust and become University Hospitals of Northamptonshire (UHN). As part of this collaborative approach, there may be a requirement for you to work across both the Kettering and Northampton hospital sites, depending on the needs of the service.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential.
UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN.
Job description
Job responsibilities
Our volunteers are the heart of our hospital. By giving your time, youll help us deliver the best possible care to patients and their families and make a positive impact every single day.
Why volunteer with us?
- Make a real difference to patients and visitors.
- Give back to the NHS and your local community.
- Be part of a friendly, supportive team.
What were looking for:
- Response/Runners Volunteers helping staff and patients by delivering essential items and providing support across wards. Shifts available Monday to Friday:
- Morning: 8:30am 12:30pm
- Afternoon: 12:30pm 4:30pm
Ward Volunteersupport available between 8:00am and 7:00pm; last shift starts at 4:00pm
Your commitment:
- Just34 hours per week a small amount of time that makes a huge difference.
There are so many ways you can help from supporting patients and visitors to assisting our hardworking staff. Every role matters, and every volunteer is valued.
Ready to join us?When applying, please tell us:
- Which day(s) you can volunteer.
- Why youd like to volunteer with us.
We receive lots of applications and only have a limited number of places, so make sure you include this information to help us.
Be part of something special. Volunteer today and help us make a difference!
For further details / informal visits contact: Name Michelle Barnes Job title Deputy Head of Volunteer Services
Job description
Job responsibilities
Our volunteers are the heart of our hospital. By giving your time, youll help us deliver the best possible care to patients and their families and make a positive impact every single day.
Why volunteer with us?
- Make a real difference to patients and visitors.
- Give back to the NHS and your local community.
- Be part of a friendly, supportive team.
What were looking for:
- Response/Runners Volunteers helping staff and patients by delivering essential items and providing support across wards. Shifts available Monday to Friday:
- Morning: 8:30am 12:30pm
- Afternoon: 12:30pm 4:30pm
Ward Volunteersupport available between 8:00am and 7:00pm; last shift starts at 4:00pm
Your commitment:
- Just34 hours per week a small amount of time that makes a huge difference.
There are so many ways you can help from supporting patients and visitors to assisting our hardworking staff. Every role matters, and every volunteer is valued.
Ready to join us?When applying, please tell us:
- Which day(s) you can volunteer.
- Why youd like to volunteer with us.
We receive lots of applications and only have a limited number of places, so make sure you include this information to help us.
Be part of something special. Volunteer today and help us make a difference!
For further details / informal visits contact: Name Michelle Barnes Job title Deputy Head of Volunteer Services
Person Specification
Educations, Training and Qualifications
Essential
- No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Knowledge and Experience
Essential
- Show empathy and compassion towards others and treats people with dignity and respect
- Experience assisting the public
Skills
Essential
- Ability to communicate in a calm and professional manner
Desirable
- Good interpersonal skills
Key Competencies/Personal Qualities and Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Recognise when appropriate to seek support from others
- Reliable, honest and punctual
- Ability to exercise confidentiality and discretion
- Ability to work on own initiative
Person Specification
Educations, Training and Qualifications
Essential
- No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Knowledge and Experience
Essential
- Show empathy and compassion towards others and treats people with dignity and respect
- Experience assisting the public
Skills
Essential
- Ability to communicate in a calm and professional manner
Desirable
- Good interpersonal skills
Key Competencies/Personal Qualities and Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Recognise when appropriate to seek support from others
- Reliable, honest and punctual
- Ability to exercise confidentiality and discretion
- Ability to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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