Kettering General Hospital NHS Foundation Trust

Kettering General Hospital A&E Volunteer

The closing date is 30 September 2025

Job summary

Our volunteers are an invaluable part of the hospital team. Working with us in a volunteering role means you're playing a part in delivering the best possible care to our patients and their families.

Are you friendly, caring and able to approach people to offer help?

We are looking for volunteers to support in our busy A&E departments, you will support our patients across A&E making their stay as comfortable as possible.

We are also supporting Northamptonshire Carers by engaging with our patients at A&E to improve their wellbeing - this will continue during their stay if admitted.

Main duties of the job

You will be based in A&E supporting staff with patient care. You will receive training and shadow an experienced volunteer to start with. Your duties will then include:

Spending time with patients, engaging in friendly conversation

Help and assist with hydration and nutrition

Directional support

Restocking

Volunteers cannot replace the role of a paid employee and this is not a work placement.

About us

Volunteering at Kettering General Hospital is more than just an opportunity to 'give back', it is an environment to utilise your skills to help others based on your own experiences, form lifelong friendships with other volunteers and incorporate your wealth of knowledge and experience to shape a fantastic volunteer service.

We want everyone to gain satisfaction from their volunteering in an environment that is inclusive, supportive, stimulating, and friendly. Offering your support

What we look for in a volunteer is:

Caring and a good listener

Reliable and adaptable

Friendly and approachable

Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Details

Date posted

16 September 2025

Pay scheme

Other

Salary

Depending on experience Volunteer Role

Contract

Voluntary

Working pattern

Flexible working

Reference number

264-7053460-Volunteer-I

Job locations

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ


Job description

Job responsibilities

Spending time with patients, engaging in friendly conversation

Help and assist with hydration and nutrition

Ensure kitchen areas are clean.

Wellbeing offer books and puzzles to patients.

Restocking, ensuring enough stock for staff e.g., alcohol wipes, linen

Linen trolleys each area has different requirements, check the needs, and restock as required, ensuring it is tidy

Support patients with completing Friends & Family cards

We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on 01536 491599 to book an appointment with the team.

For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.

Job description

Job responsibilities

Spending time with patients, engaging in friendly conversation

Help and assist with hydration and nutrition

Ensure kitchen areas are clean.

Wellbeing offer books and puzzles to patients.

Restocking, ensuring enough stock for staff e.g., alcohol wipes, linen

Linen trolleys each area has different requirements, check the needs, and restock as required, ensuring it is tidy

Support patients with completing Friends & Family cards

We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on 01536 491599 to book an appointment with the team.

For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Person Specification

Qualifications

Essential

  • No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Kettering General Hospital NHS Foundation Trust

Address

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ


Employer's website

https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)


Employer details

Employer name

Kettering General Hospital NHS Foundation Trust

Address

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ


Employer's website

https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Volunteer Services

Volunteer Services

kgh-tr.volunteering2@nhs.net

01536491599

Details

Date posted

16 September 2025

Pay scheme

Other

Salary

Depending on experience Volunteer Role

Contract

Voluntary

Working pattern

Flexible working

Reference number

264-7053460-Volunteer-I

Job locations

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ


Supporting documents

Privacy notice

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