Job summary
Please note that volunteering is an unpaid role - we are unable to offer sponsorship as volunteering does not meet UK sponsorship requirements.
Can you spare 4 hours a week?
Are you friendly, caring and a good listener? Are you able to approach people to offer help?
We are looking for volunteers Monday to Friday:
AM Shift - start 8.30 and finish at 12.30pm.
PM Shift - starts 12.30 and finish at 4.30pm.
Please note:
The commitment we ask for is:
4 hours each shift
Ideally same day each week
Our volunteers are an invaluable part of the hospital team so come and join us and make a difference.
Main duties of the job
The role is reactive to the needs of the hospital and will involve working across various departments. You will be advised daily as to what tasks you will be required to undertake but could involve running errands for departments, doing well being rounds around the Trust, directing people at the welcome desks and carrying out Meet and Greets.
Volunteers cannot replace the role of a paid employee, and this is not a work placement.
About us
Volunteering at Kettering General Hospital is more than just an opportunity to 'give back', it is an environment to utilise your skills to help others based on your own experiences, form lifelong friendships with other volunteers and incorporate your wealth of knowledge and experience to shape a fantastic volunteer service.
We want everyone to gain satisfaction from their volunteering in an environment that is inclusive, supportive, stimulating, and friendly. Offering your support
What we look for in a volunteer is:
Caring and a good listener
Reliable and adaptable
Friendly and approachable
Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Northampton General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Job description
Job responsibilities
Collecting and delivering notes / swabs / medication / equipment & running errands from various departments / wards
Providing a courtesy Meet & Greet service (wheelchair training required)
Assisting with patient / family video calls on wards
Operating a library service to wards
Visiting / chatting to patients who may not have visitors on wards
Support within A&E and Pharmacy department (over 18s only with full training)
Assist with wellbeing rounds, offering drinks to patients
Cover desks and welcome patient and visitors to the hospital, providing clear, accurate directions
Undertake patient / staff surveys to collect data to understand their experience
Confidentiality must be always maintained regarding patients and their property
Guide people around the hospital and be proactive in assisting anyone who may be lost or need help
Take the Brew Buddy out to support staff wellbeing
Whilst carrying a radio always ensuring you speak professionally over the system and never speak about patients over the radio
We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on 01536 491589 to book an appointment with the team.
For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.
Job description
Job responsibilities
Collecting and delivering notes / swabs / medication / equipment & running errands from various departments / wards
Providing a courtesy Meet & Greet service (wheelchair training required)
Assisting with patient / family video calls on wards
Operating a library service to wards
Visiting / chatting to patients who may not have visitors on wards
Support within A&E and Pharmacy department (over 18s only with full training)
Assist with wellbeing rounds, offering drinks to patients
Cover desks and welcome patient and visitors to the hospital, providing clear, accurate directions
Undertake patient / staff surveys to collect data to understand their experience
Confidentiality must be always maintained regarding patients and their property
Guide people around the hospital and be proactive in assisting anyone who may be lost or need help
Take the Brew Buddy out to support staff wellbeing
Whilst carrying a radio always ensuring you speak professionally over the system and never speak about patients over the radio
We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on 01536 491589 to book an appointment with the team.
For futher information regarding the role responsibilites and duties please refer to the job description and person specification attached.
Person Specification
Qualifications
Essential
- No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Person Specification
Qualifications
Essential
- No specific qualifications are required for this role, although any relevant qualifications should be detailed on the application.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
