Kettering General Hospital NHS Foundation Trust

Phlebotomy Co-Ordinator

This job is now closed

Job summary

We are looking for 2 full time Phlebotomy Co-Ordinators to improve and provide safe quality care in an ever expanding workforce across the wider county.

As a Phlebotomy Co-Ordinator you will supervise and support phlebotomist's in your designated area and provide effective first line management and coordination of the service. You will be a fully competent phlebotomist and will be expected to set and maintain high standards of patient care and blood sample collection. You will be working unsupervised, getting support from line-managers as appropriate. You will work in various locations across the Trust and in the community supervising the work of blood collection staff. You will have the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgments and specialist skills to technical and sometimes difficult situations. You will be required to communicate effectively with patients and to colleagues, healthcare staff and other organizations. Your contribution towards team development will require your active participation in people management procedures consistent with Trust policies. You may be required to undertake additional tasks in support of the general management of the department for example health and safety and IPC internal audits, assistance with staff rota and stock control, appropriate delegation of tasks and development of the team.

Main duties of the job

To co-ordinate, validate the activities of routine blood collection services across outpatient and inpatient areas of the Trust.
Set and maintain high standards of patient care and blood sample collection.
To extract blood samples from patients in a manner that makes the blood sample suitable for analytical, therapeutic or diagnostic testing and purpose.
To effectively manage contingencies that arise during the day to day running of phlebotomy services.
To assist the Phlebotomy Manager to design and deliver the phlebotomy training and induction program.
To co-ordinate and participate in the training of phlebotomists.
To participate in people management procedures such as staff recruitment and appraisal and attendance management.
To prepare and check staff rotas, attendance.
To co-ordinate the stock and non-stock ordering for phlebotomy.
To represent the department at meetings, to promote good working relationships across internal and external boundaries, being the first point of contact for phlebotomy for any day-to-day problems that arise.

About us

**Please submit your application as soon as possible as we reserve the right to close any adverts before the closing date once we have received sufficient applications** Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable

Date posted

30 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

264-6948638-FAM

Job locations

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ

Job description

Job responsibilities

To perform Venepuncture and veneole (capillary sampling) blood collection procedures (the piercing/puncturing of veins or the slicing of veneoles which are both invasive, clinical procedures.

To extract blood samples from patients/ in a manner that makes the blood sample suitable for analytical, therapeutic or diagnostic testing and purpose.

To co-ordinate activities in varied locations e.g. hospital wards, outpatient clinics, community locations.

Working with management to maintain and update policies and procedures that will lead to service improvements.

To investigate all untoward incidents including patient complaints and make recommendations to reduce the incidence of re-occurrence.

To be responsible for the health, safety and welfare of yourself and of the patient.

To ensure Health and Safety procedures are followed by all staff in all areas.

To ensure that staff are fully conversant with obtaining lawful consent and that consent is obtained in all instances.

To effectively manage contingencies that arises during the day to day running of phlebotomy services.

To represent the service at meetings and promote good working relationships across internal and external boundaries being the first point of contact for Phlebotomy.

To collect /collate evidence of work-based practice fit- for periodic review.

To collect data/information for internal/external audit purposes.

To independently manage own workload and effectively delegate work to others.

To communicate effectively, information to patients, relatives and staff of all ages, genders, sexual orientation, cultures or physical abilities, in a non-discriminatory or judgmental manner and be able to overcome barriers of communication within these areas.

To ensure the provision of equipment fit for use and in a manner that makes it fit for disposal by you or others.

To identify, select and utilise a suitable site fit for the purpose of blood collection using personal judgmental skills.

To obtain blood samples from patients to a standard fit for laboratory testing ensuring minimum distress or discomfort is caused to the patient during the blood collection process

To act as an expert in this field of practice.

To create an environment suitable for the needs of both patients and staff

To promote a critical and analytical approach to the delivery of service and implement, changes to improve systems when required.

To respond to and/or investigate complaints ensuring appropriate escalation action is taken to prevent re-occurrence.

Through appraisal identify peoples strengths and weaknesses providing constructive feedback and support to maximise their contribution to the team and to their personal development.

The job holder will be expected to work across all Trust sites, including non-Trust premises, as and when required to do so.

This list is not exhaustive and the changing needs of the service from time to time may require the development of other appropriate tasks and skills. These will be fully discussed with the post holder in advance of their implementation.

The Phlebotomy service of UHN NHS Foundation Trust is located on several sites; the post holder may be required to work in an area at an alternative site as required by the Phlebotomy Manager.

In addition, the Trust requires compliance with a number of corporate policies and procedures. These policies will be discussed with your line manager during your period of induction and further information is available from the Trusts intranet.