Job summary
An opportunity has arisen for a reliable clinical and administrative assistant to join the Radiology Team at Kettering General Hospital. This post is a development role. The expectation will be that the post holder will undertake training specific to Nuclear Medicine and complete a competency assessment. Once satisfactory competence has been signed off the uplift to band 3 will be authorised.
You will facilitate in the smooth organisation of the Nuclear Medicine department including making appointments, liaising with patients, doctors and other hospital staff.
You will also have the opportunity to work in Ultrasound and X-Ray, to support Radiographers and Radiologists in clinical and non-clinical environments. You will be required to maintain good team working and beresponsible for administration tasks related to imaging examinations.
Main duties of the job
- Welcoming patients to the department.
- Assist patients in dressing and undressing, use of toilet facilities and chaperoning, as required. Ensure privacy and dignity of patients is maintained throughout their visit.
- Undertake administrative duties in relation to the patient's examination using the Radiology Information System. This will include liaising with Consultants and Radiologists.
- Booking appointments and keeping regular checks on the appointment diary and waiting lists.
- Speaking to patients on the telephone and sorting out queries.
- Assisting the radiographer during examinations and preparing equipment for examinations.
- Checking stock levels and cleaning clinical areas.
- Participating in contamination monitoring, daily camera checks, TLD distribution, ordering isotopes and checking radiopharmaceutical doses.
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighboring Northampton General Hospital and have become University Hospitals of Northamptonshire
Job description
Job responsibilities
Development role with specific training for Nuclear Medicine.Once satisfactory competence has been signed off the uplift to band 3 will be authorised.
The post holder will work mainly between Nuclear Medicine and Ultrasound. Working in other areas of Radiology may be required from time to time.
Main responsibilities:
- Support Radiographers and Radiologists during Ultrasound examinations.
- Be responsible for administration tasks related to imaging examinations.
- Ensure record keeping is accurate and legible and maintains patient confidentiality in line with Trust Policy and the Data Protection Act.
- Facilitate in the smooth organisation of the Nuclear Medicine department, including making appointments, liaising with patients, doctors and other hospital staff.
- Undertake administrative duties in relation to patient examinations, using the Radiology Information System. This will include liaising with Consultants and Radiologists (NGH/KGH), to ensure patient information and protocols are agreed.
- Book appointments: ensuring efficient use of appointment slots and sending out correct appointment letters / information leaflets in a timely manner.
- Speak to patients on the telephone to ensure they can attend appointments. Answer patient queries and address any special needs relating to the patient.
- Assist the radiographer in preparing equipment for examinations. Support the patient during procedures and look after the patient post procedure.
- Assist patients in dressing and undressing, use of toilet facilities and chaperoning, when required. Ensuring privacy and dignity of patients is maintained throughout their visit to the department.
- Act as a chaperone during intimate examinations, when required.
- Maintain the general tidiness of the reception area, check stock levels and clean clinical areas.
- Participate in contamination monitoring and daily camera checks in Nuclear Medicine.
- Responsible for distributing/collecting Nuclear Medicine TLDs and sending them over to NGH for analysis.
- Order radioisotopes from NGH on a weekly basis and check/amend orders for the next day.
- Complete the in-house training course for checking radiopharmaceutical doses. Check doses prior to patient administration, under the supervision of a HCPC registered Radiographer.
- Complete In-house fire officer training. Act as fire officer for the department.
- Participate in Ultrasound and X-Ray out-of-hour rotas, if necessary, in order to provide 7 day 24/7 cover.
- Attend mandatory and departmental training.
- Follow hospital and departmental standard operating procedures within all work areas. Attend departmental meetings and be actively involved in the improvement of the service
Job description
Job responsibilities
Development role with specific training for Nuclear Medicine.Once satisfactory competence has been signed off the uplift to band 3 will be authorised.
The post holder will work mainly between Nuclear Medicine and Ultrasound. Working in other areas of Radiology may be required from time to time.
Main responsibilities:
- Support Radiographers and Radiologists during Ultrasound examinations.
- Be responsible for administration tasks related to imaging examinations.
- Ensure record keeping is accurate and legible and maintains patient confidentiality in line with Trust Policy and the Data Protection Act.
- Facilitate in the smooth organisation of the Nuclear Medicine department, including making appointments, liaising with patients, doctors and other hospital staff.
- Undertake administrative duties in relation to patient examinations, using the Radiology Information System. This will include liaising with Consultants and Radiologists (NGH/KGH), to ensure patient information and protocols are agreed.
- Book appointments: ensuring efficient use of appointment slots and sending out correct appointment letters / information leaflets in a timely manner.
- Speak to patients on the telephone to ensure they can attend appointments. Answer patient queries and address any special needs relating to the patient.
- Assist the radiographer in preparing equipment for examinations. Support the patient during procedures and look after the patient post procedure.
- Assist patients in dressing and undressing, use of toilet facilities and chaperoning, when required. Ensuring privacy and dignity of patients is maintained throughout their visit to the department.
- Act as a chaperone during intimate examinations, when required.
- Maintain the general tidiness of the reception area, check stock levels and clean clinical areas.
- Participate in contamination monitoring and daily camera checks in Nuclear Medicine.
- Responsible for distributing/collecting Nuclear Medicine TLDs and sending them over to NGH for analysis.
- Order radioisotopes from NGH on a weekly basis and check/amend orders for the next day.
- Complete the in-house training course for checking radiopharmaceutical doses. Check doses prior to patient administration, under the supervision of a HCPC registered Radiographer.
- Complete In-house fire officer training. Act as fire officer for the department.
- Participate in Ultrasound and X-Ray out-of-hour rotas, if necessary, in order to provide 7 day 24/7 cover.
- Attend mandatory and departmental training.
- Follow hospital and departmental standard operating procedures within all work areas. Attend departmental meetings and be actively involved in the improvement of the service
Person Specification
Qualifications
Essential
- Educated in Numeracy and literacy to national Level 2/ GCSE level or equivalent level of education, training or experience
- Standard Knowledge of healthcare procedures and practices acquired through a NVQ 3 in health and social care or equivalent level of education, training or experience
- ECDL qualified (able to use word, excel and/or power point) or equivalent level of education, training or experience
Knowledge
Essential
- Experience of working within hospital -based appointments/admissions setting.
- IT literate
Desirable
- 2 years clerical/administrative experience in the NHS.
- Experience of working within hospital -based appointments/admissions setting.
- Knowledge of Hospital computer systems
- Experience of communicating with staff (at all levels)
Skills
Essential
- Good Written and verbal communication skills.
- Good interpersonal skills and telephone manner.
- Able to prioritise workload.
- Able to use own initiative
- Ability to work under pressure in a busy environment
- Ability to deal with frequent interruptions.
- Flexible and reliable.
- Ability to maintain accurate records
- Good attention to detail.
- Punctual/good time keeper
- Flexible/adaptable
Person Specification
Qualifications
Essential
- Educated in Numeracy and literacy to national Level 2/ GCSE level or equivalent level of education, training or experience
- Standard Knowledge of healthcare procedures and practices acquired through a NVQ 3 in health and social care or equivalent level of education, training or experience
- ECDL qualified (able to use word, excel and/or power point) or equivalent level of education, training or experience
Knowledge
Essential
- Experience of working within hospital -based appointments/admissions setting.
- IT literate
Desirable
- 2 years clerical/administrative experience in the NHS.
- Experience of working within hospital -based appointments/admissions setting.
- Knowledge of Hospital computer systems
- Experience of communicating with staff (at all levels)
Skills
Essential
- Good Written and verbal communication skills.
- Good interpersonal skills and telephone manner.
- Able to prioritise workload.
- Able to use own initiative
- Ability to work under pressure in a busy environment
- Ability to deal with frequent interruptions.
- Flexible and reliable.
- Ability to maintain accurate records
- Good attention to detail.
- Punctual/good time keeper
- Flexible/adaptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
