Job summary
University Hospitals of Northamptonshire NHS Group comprises Kettering General Hospital NHS Foundation Trust and Northampton General Hospital Trust.
Within UHN, we have agreed an ambitious Strategy 'Dedicated to Excellence' which sets out our strategic ambitions and priorities for the next five years.
In order to embed a culture of Quality Improvement throughout UHN, we are recruiting for a Quality Improvement Training Lead to lead on the development and delivery of our set of QI capability and training courses, aiming to improve the capability and confidence of our staff in delivering QI.
Main duties of the job
Our Quality Improvement (QI) Team aims to deliver our priorities, support the development of a continuous learning culture and build improvement capability throughout the Group.
Our QI Training Academy aims to build capability and capacity across UHN for Quality Improvement, ensuring a sustainable QI training programme is in place open to all staff across all levels of capability and confidence in QI methodology.
The post holder will lead on the planning, co-ordination and delivery of our integrated QI training curriculum across UHN, incorporating our MSc Quality Improvement & Patient Safety delivered in conjunction with the University of Northampton, our Quality, Service Improvement and Redesign (QSIR) programme and our online QI training offer.
About us
Kettering General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
The post holder will:
- Ensure there is a clear and engaging QI training and capability building strategy for the Group to improve the level of improvement capability within the Group.
- Lead on the development of a range of capability building programmes aiming to improve service delivery using and teaching quality improvement methodology
- Ensure that there is an appropriate training resourcing model to effectively run the QI training programme as outlined in the Groups ambitions.
- Work closely with the QI coaching team and the transformation team to ensure members of staff working directly on improvement projects appropriately access QI training courses
- Ensure that QI training is accessible to all staff and represents an inclusive offer
- Support individuals and teams with the development of academic posters and submissions to academic conferences and research publications to promote QI
- Lead the Quality Improvement and Service Redesign (QSIR) programme including the QSIR Practitioner and QSIR Virtual programmes.
- Be a subject matter expert and teach QI methodology to clinical and non-clinical teams across both Trusts as described in the QI strategy. Use up to date evidence through research in the planning of such sessions.
- Participate in appropriate training and development activities including sharing learning to plan, develop and deliver effective teaching and learning sessions.
- Develop and nurture relationships with the members of team UHN who are a member of the QSIR training faculty, and ensure recruitment to the QSIR training faculty is in line with the requirements of UHNs training delivery plan.
- Lead the development, planning and implementation of a high-quality curriculum for the MSc Quality Improvement & Patient Safety.
- Provide support and preparation for QI and safety workshops, courses, conferences and other events.
- Communicate effectively with senior partners both internal and external to the organisation to negotiate with and motivate on all the training programmes within the QI portfolio. Engage with multiple educational databases, software and platforms for learning and teaching.
- Provide leadership and management support to the Quality Improvement Training Academy members in order to ensure appropriate covering of responsibilities and development of team skills.
- Ensure appropriate management of staff involved in QI training to sustainably support the QI Training Academy, including ensuring appropriate qualifications are in place, feedback is provided and regular reviews of QI training capability. QI trainers are both within the QI team which is directly line managed by the post-holder, as well as individuals in the wider organisation who have protected time for training.
For the detailed job description and main responsibilities, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
The post holder will:
- Ensure there is a clear and engaging QI training and capability building strategy for the Group to improve the level of improvement capability within the Group.
- Lead on the development of a range of capability building programmes aiming to improve service delivery using and teaching quality improvement methodology
- Ensure that there is an appropriate training resourcing model to effectively run the QI training programme as outlined in the Groups ambitions.
- Work closely with the QI coaching team and the transformation team to ensure members of staff working directly on improvement projects appropriately access QI training courses
- Ensure that QI training is accessible to all staff and represents an inclusive offer
- Support individuals and teams with the development of academic posters and submissions to academic conferences and research publications to promote QI
- Lead the Quality Improvement and Service Redesign (QSIR) programme including the QSIR Practitioner and QSIR Virtual programmes.
- Be a subject matter expert and teach QI methodology to clinical and non-clinical teams across both Trusts as described in the QI strategy. Use up to date evidence through research in the planning of such sessions.
- Participate in appropriate training and development activities including sharing learning to plan, develop and deliver effective teaching and learning sessions.
- Develop and nurture relationships with the members of team UHN who are a member of the QSIR training faculty, and ensure recruitment to the QSIR training faculty is in line with the requirements of UHNs training delivery plan.
- Lead the development, planning and implementation of a high-quality curriculum for the MSc Quality Improvement & Patient Safety.
- Provide support and preparation for QI and safety workshops, courses, conferences and other events.
- Communicate effectively with senior partners both internal and external to the organisation to negotiate with and motivate on all the training programmes within the QI portfolio. Engage with multiple educational databases, software and platforms for learning and teaching.
- Provide leadership and management support to the Quality Improvement Training Academy members in order to ensure appropriate covering of responsibilities and development of team skills.
- Ensure appropriate management of staff involved in QI training to sustainably support the QI Training Academy, including ensuring appropriate qualifications are in place, feedback is provided and regular reviews of QI training capability. QI trainers are both within the QI team which is directly line managed by the post-holder, as well as individuals in the wider organisation who have protected time for training.
For the detailed job description and main responsibilities, please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of education, training or experience.
- Evidence of working within or knowledge of Higher Education
- Evidence of continued professional development
- QSIR Practitioner qualified
- QSIR Teaching Associate or working towards it
Desirable
- Educated to PhD level or working towards it
- Teaching qualification or working towards it
Experience
Essential
- Significant experience of utilising QI methodology including the Model for Improvement
- Significant experience in leading complex projects, co-ordinating activities across teams and/or organisations
- Significant experience in teaching
- Experience of planning academic module content and methods of delivery
- Proven track record of leading engagement that drives behavioural change
- Experience of developing engagement / teaching strategies and direct teaching experience
- Experience of working on own initiative and as part of a team working with local and external teams
- Strong interpersonal skills with the ability to lead, influence and negotiate with staff at all levels
- Experience of facilitating workshops / presentations with senior stakeholders to gather feedback and measure effectiveness
- Maintaining relationships with stakeholders to support delivery of programme outcomes
- Experience of supporting other professionals through their development
Desirable
- Project management experience in a healthcare setting
- Programme design experience
- Experience in budget management
- Proven record of supporting project design
Knowledge
Essential
- Ability to relate to and engage with clinicians and operational staff to inform and implement quality improvement
- Excellent IT skills
- Good analytical and problem solving skills
- Able to cope with competing priorities and heavy workloads
- Proven drive and resilience to see work through to successful conclusions
- Ability to work collaboratively in a multidisciplinary team
- Produce good quality professionally written reports
- Able to write, review and amend policies, guidelines and service level agreements
- Ability to interrogate, maintain and update information systems for effective analysis and reporting
Desirable
- Experience of working within the HE sector
- Experience in teaching and learning theory
Knowledge
Essential
- Knowledge and clear understanding of the background to, and aims of current healthcare and improvement policy in the NHS, with experience of interpreting and applying national guidance across the local health economy.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of education, training or experience.
- Evidence of working within or knowledge of Higher Education
- Evidence of continued professional development
- QSIR Practitioner qualified
- QSIR Teaching Associate or working towards it
Desirable
- Educated to PhD level or working towards it
- Teaching qualification or working towards it
Experience
Essential
- Significant experience of utilising QI methodology including the Model for Improvement
- Significant experience in leading complex projects, co-ordinating activities across teams and/or organisations
- Significant experience in teaching
- Experience of planning academic module content and methods of delivery
- Proven track record of leading engagement that drives behavioural change
- Experience of developing engagement / teaching strategies and direct teaching experience
- Experience of working on own initiative and as part of a team working with local and external teams
- Strong interpersonal skills with the ability to lead, influence and negotiate with staff at all levels
- Experience of facilitating workshops / presentations with senior stakeholders to gather feedback and measure effectiveness
- Maintaining relationships with stakeholders to support delivery of programme outcomes
- Experience of supporting other professionals through their development
Desirable
- Project management experience in a healthcare setting
- Programme design experience
- Experience in budget management
- Proven record of supporting project design
Knowledge
Essential
- Ability to relate to and engage with clinicians and operational staff to inform and implement quality improvement
- Excellent IT skills
- Good analytical and problem solving skills
- Able to cope with competing priorities and heavy workloads
- Proven drive and resilience to see work through to successful conclusions
- Ability to work collaboratively in a multidisciplinary team
- Produce good quality professionally written reports
- Able to write, review and amend policies, guidelines and service level agreements
- Ability to interrogate, maintain and update information systems for effective analysis and reporting
Desirable
- Experience of working within the HE sector
- Experience in teaching and learning theory
Knowledge
Essential
- Knowledge and clear understanding of the background to, and aims of current healthcare and improvement policy in the NHS, with experience of interpreting and applying national guidance across the local health economy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
