Job summary
An exciting opportunity has arisen for an experienced administrator to join the Medical Education team based at Carleton Clinic, Carlisle. This key role will have responsibility for the provision of high-level and efficient administrative support for undergraduate medical students.
The successful applicant will have excellent customer service experience, excellent organisational and communication skills, experience of taking responsibility for managing own workload and meeting deadlines, ability to work under pressure in a fast-paced environment with changing priorities, think critically and have excellent planning skills. A good working knowledge of Microsoft Office applications and ability to learn new IT skills as required.
The applicant will also possess the ability to work as a part of a team, as well as independently and be able to establish good working relationships with internal and external stakeholders. An understanding of Medical Education would be beneficial but is not essential.
If you are organised with a keen eye for detail, then this exciting opportunity may be just what you are looking for.
The postholder is expected to be office based. With agreement, there will be some flexibility with arrangements after 1 year and upon demonstration that work is being carried out to the required standard.
Main duties of the job
The postholder will oversee and coordinate the induction and training of undergraduate medical students based in North Cumbria during their mental health rotations, including:
o Work closely with the Base Leads, Teaching Fellows, University staff and Consultant teachers to plan and deliver Stage 3, 4 and 5 rotations.o Provide high level administrative support and coordination for the delivery of the undergraduate teaching in the Cumbria LEPs.o Plan and organise complex timetables and ensure timetables and resources are accurately uploaded onto the University platforms in timely manner.o Liaise with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner.o Collate undergraduate feedback and work with Base Leads to look for trends to inform developments in the design and delivery of teaching.o Regularly attend the Psychiatry Implementation & Innovation Group (PIIG) and the Undergraduate meetings for Cumbria as well as annual University ADQM
We plan & deliver clinical rotations and placements, a wide range & level of psychiatric teaching including simulated sessions, mock exams, in depth inductions, conferences, work experience and IT training. We successfully run three Medical Education Centres across the Northeast and Cumbria and are a lead trainer in Psychiatric Simulation.
About us
This post works within the Medical Education Team. The team covers the whole of CNTW with bases, in Newcastle, Sunderland and North Cumbria. We work closely with local Universities, Acute Hospitals, NHSE and other NHS organisations to oversee high quality education and training of undergraduate medical students and postgraduate resident doctors.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Job description
Job responsibilities
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust provides a range of mental health, learning disability and neurological care services across the north of England.
This post will work within the Medical Education Team. This team works closely with Universities and NHS England (NHSE) to oversee the high-quality education and training of undergraduate medical students and postgraduate trainee doctors.
Work closely with the Base Leads, Teaching Fellows, University staff and Consultant teachers to plan and deliver Stage 3, 4 and 5 rotations.
Provide high level administrative support and coordination for the delivery of the undergraduate teaching in the Cumbria LEPs.
Plan and organise complex timetables and ensure timetables and resources are accurately uploaded onto the University platforms in timely manner.
Liaise with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner.
Collate undergraduate feedback and work with Base Leads to look for trends to inform developments in the design and delivery of teaching.
Regularly attend the Psychiatry Implementation & Innovation Group (PIIG) and the Undergraduate meetings for Cumbria as well as annual University ADQM.
Please find attached job description for full details.
Advertising date : 2nd April 2026
Closing date : 16th April 2026
We welcome your application.
Job description
Job responsibilities
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust provides a range of mental health, learning disability and neurological care services across the north of England.
This post will work within the Medical Education Team. This team works closely with Universities and NHS England (NHSE) to oversee the high-quality education and training of undergraduate medical students and postgraduate trainee doctors.
Work closely with the Base Leads, Teaching Fellows, University staff and Consultant teachers to plan and deliver Stage 3, 4 and 5 rotations.
Provide high level administrative support and coordination for the delivery of the undergraduate teaching in the Cumbria LEPs.
Plan and organise complex timetables and ensure timetables and resources are accurately uploaded onto the University platforms in timely manner.
Liaise with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner.
Collate undergraduate feedback and work with Base Leads to look for trends to inform developments in the design and delivery of teaching.
Regularly attend the Psychiatry Implementation & Innovation Group (PIIG) and the Undergraduate meetings for Cumbria as well as annual University ADQM.
Please find attached job description for full details.
Advertising date : 2nd April 2026
Closing date : 16th April 2026
We welcome your application.
Person Specification
Education & Qualification
Essential
- Good level of education to A Level or equivalent experience
- RSA/OCR level 4, HNC or equivalent level of knowledge
Knowledge & Experience
Essential
- Sound knowledge of Medical Education
- Excellent customer service experience including handling queries, complaints and sensitive information
- Evidence of continued professional development
- Experience of taking responsibility for managing workload and meeting deadlines - own and team
- Experience of line management
- Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers
- Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
- Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
- Ability to work alone with minimal supervision and manage own time and workload effectively
- Capable of working with confidential and sensitive information
- Excellent organisational skills
Skills & Competencies
Essential
- Empathetic skills
- Reassurance Skills
- Excellent verbal and written communication skills
- Experience of taking responsibility for managing own workload and meeting deadlines
- Experience of working in a team to achieve deadlines and objectives
- Line management skills
Person Specification
Education & Qualification
Essential
- Good level of education to A Level or equivalent experience
- RSA/OCR level 4, HNC or equivalent level of knowledge
Knowledge & Experience
Essential
- Sound knowledge of Medical Education
- Excellent customer service experience including handling queries, complaints and sensitive information
- Evidence of continued professional development
- Experience of taking responsibility for managing workload and meeting deadlines - own and team
- Experience of line management
- Excellent communication skills (verbal, written, in person) with colleagues and internal and external customers
- Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
- Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
- Ability to work alone with minimal supervision and manage own time and workload effectively
- Capable of working with confidential and sensitive information
- Excellent organisational skills
Skills & Competencies
Essential
- Empathetic skills
- Reassurance Skills
- Excellent verbal and written communication skills
- Experience of taking responsibility for managing own workload and meeting deadlines
- Experience of working in a team to achieve deadlines and objectives
- Line management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
