Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Administration Officer

The closing date is 05 February 2026

Job summary

Due to staff changes, an opportunity has arisen for a suitably qualified and experienced individual to join North In-Patients CBU as Administration Officer (acute ward), based at St Georges Park Hospital, Morpeth.

The post holder will support a nominated Ward Manager to provide an effective and responsive admin service assisting with performance data such as off-duty rosters, training, holidays and sickness monitoring.

This is a part time permanent role, 18.75hrs per week working flexibly across Monday to Friday inclusive.

Candidates must be able to demonstrate proven experience in the following:

Experience in a customer service/patient/service user focused environment
Secretarial skills working within a team
Excellent communication and interpersonal skills
Typing/keyboard skills
Good working knowledge of Microsoft Office/Word/Excel
Excellent verbal and written communication skills
Ability to be self-directed, motivated and contribute positively within a team
Ability to manage and maintain office systems
Ability to deal with exposure to highly distressing or emotional circumstances
Expected to participate in all relevant training courses appropriate to the role

Main duties of the job

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Main duties of the role:

Collate data and information to produce reports
Organise training events as directed
Manage ward staff holidays/study leave/sickness, etc
Maintain ward staff off-duty roster
Communicate effectively with wide range of staff

About us

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

263-ICG25-078-AD-B

Job locations

St Georges Park Hospital

Morpeth

NE61 2NU

Job description

Job responsibilities

We welcome pre-application queries and site visits.

Please find attached job description for full details.

Advertising date : 22nd January 2026

Closing date : 5th February 2026

Please note this role is being advertised internally only at this stage

Job description

Job responsibilities

We welcome pre-application queries and site visits.

Please find attached job description for full details.

Advertising date : 22nd January 2026

Closing date : 5th February 2026

Please note this role is being advertised internally only at this stage

Person Specification

Qualifications

Essential

Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
Audio Typing qualification or demonstrable equivalent experience
General level of education to O-Level/ GCSE or equivalent

Desirable

RSA Level 2/OCR Level 2

Experience

Essential

Minute taking experience
Diary management and organisational experience
Knowledge of NHS Policies and Procedures
Working knowledge of Microsoft applications, including e-mail communication
Ability to maintain and update Patient Information Systems e.g. RiO
Good working knowledge of office procedures
Previous secretarial/clerical experience
Ability to uphold confidentiality at all times
Able to prioritise and plan own workload

Desirable

demonstrates willingness to learn in application

Skills and Competencies

Essential

Excellent communication and interpersonal skills, both verbal and written
Excellent communication and interpersonal skills, both verbal and written
Good organisational and planning skills

Desirable

demonstrates willingness to learn in application

Person Specification

Qualifications

Essential

Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
Audio Typing qualification or demonstrable equivalent experience
General level of education to O-Level/ GCSE or equivalent

Desirable

RSA Level 2/OCR Level 2

Experience

Essential

Minute taking experience
Diary management and organisational experience
Knowledge of NHS Policies and Procedures
Working knowledge of Microsoft applications, including e-mail communication
Ability to maintain and update Patient Information Systems e.g. RiO
Good working knowledge of office procedures
Previous secretarial/clerical experience
Ability to uphold confidentiality at all times
Able to prioritise and plan own workload

Desirable

demonstrates willingness to learn in application

Skills and Competencies

Essential

Excellent communication and interpersonal skills, both verbal and written
Excellent communication and interpersonal skills, both verbal and written
Good organisational and planning skills

Desirable

demonstrates willingness to learn in application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.