Job summary
We are seeking an experienced Administrator to join the Medical Education team based at St Nicholas Hospital, this key role is responsible for ensuring high standard and efficient administrative support for Postgraduate Resident Doctors.
The successful applicant will have excellent customer service experience, excellent organisational and communication skills, experience of taking responsibility for managing own workload and meeting deadlines, able to work under pressure in a fast-paced environment with changing priorities, think critically and have excellent planning skills. A good working knowledge of Microsoft Office applications and ability to learn new IT skills as required.
The applicant will also possess the ability to work as a part of a team, but also independently and establish good working relationships with internal and external stakeholders. An understanding of Medical Education would be beneficial but is not essential.
Are you organised with a keen eye for detail, if so then this exciting opportunity may be just what you're looking for!
Main duties of the job
- Providing high level administrative support and coordination for the delivery of Core Resident job placements.
- Manage and maintain comprehensive Work Schedules for Core and GP posts
- Working closely with the Medical Education Lead, Medical Education Manager, Associate PG Medical Director, NHSE, Lead Employer Trust, Teaching Fellows, and Consultant to plan and deliver all elements of postgraduate education
- Collating postgraduate feedback and working with the Medical Education Lead to look for trends that lead to the continuous improvement and development of the service
- Supporting the approval process of Resident Doctors study leave
- Planning and organising Mock Exams for Resident Doctors
- Organise and oversee Postgraduate weekly teaching programmes North of Tyne
- Plan and organise local Induction programmes for Resident Doctors
- Provide High level administrative support to local Consultant College Tutors
- Manage and maintain distribution of trust laptops for Core Residents
- Manage, organise and attend review and committee meetings.
- Line management/supervision of Medical Education Admin Officer, providing training & allocation of work, following all workforce policies as necessary
- Arrange Resident Doctors appointments with Postgrad Associate Director
About us
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust provides a range of mental health, learning disability and neurological care services across the north of England
This post works within the Medical Education Team. The team covers the whole of CNTW with bases, in Newcastle, Sunderland and North Cumbria. We work closely with local Universities, Acute Hospitals, NHSE and other NHS organisations to oversee high quality education and training for undergraduate Medical Students and Postgraduate Resident Doctors.
We plan & deliver clinical rotations and placements, a wide range & level of psychiatric teaching including simulated sessions, mock exams, in depth inductions, conferences, work experience and IT training. We successfully run three Medical Education Centres across the Northeast and Cumbria and are a lead trainer in Psychiatric Simulation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Job description
Job responsibilities
This post will work within the Medical Education Team. This team works closely with Universities and NHS England (NHSE) to oversee the high-quality education and training of undergraduate medical students and postgraduate trainee doctors.
The postholder will provide high level administrative support for postgraduate training within the North of the Trust. This would include working closely with senior members of the Medical Education team, Postgraduate Consultant Tutors and Core North Training Programme Director.
Maintain up to date approved work schedules for Core and GP training posts within the trust, support the placement planning process of allocating Resident Doctors to training posts.
Process and approve Resident Doctors study leave applications according to current guidance.
Organise Postgraduate weekly teaching programmes for North of Tyne
Organise and co-ordinate Core Trainee Development Programme teaching sessions
Support Psychotherapy training for Core Residents
Arrange a range of Postgraduate review meetings, taking notes and actions. Attend and contribute to the Medical Education Committee group.
Manage and maintain the distribution of Trust laptops for Core Trainees.
Please find attached job description for full details.
Advertising date : 6th January 2026
Closing date : 20th January 2026
We welcome your application.
Job description
Job responsibilities
This post will work within the Medical Education Team. This team works closely with Universities and NHS England (NHSE) to oversee the high-quality education and training of undergraduate medical students and postgraduate trainee doctors.
The postholder will provide high level administrative support for postgraduate training within the North of the Trust. This would include working closely with senior members of the Medical Education team, Postgraduate Consultant Tutors and Core North Training Programme Director.
Maintain up to date approved work schedules for Core and GP training posts within the trust, support the placement planning process of allocating Resident Doctors to training posts.
Process and approve Resident Doctors study leave applications according to current guidance.
Organise Postgraduate weekly teaching programmes for North of Tyne
Organise and co-ordinate Core Trainee Development Programme teaching sessions
Support Psychotherapy training for Core Residents
Arrange a range of Postgraduate review meetings, taking notes and actions. Attend and contribute to the Medical Education Committee group.
Manage and maintain the distribution of Trust laptops for Core Trainees.
Please find attached job description for full details.
Advertising date : 6th January 2026
Closing date : 20th January 2026
We welcome your application.
Person Specification
Education and Qualification
Essential
- Good standard of education GCSE Grade A - C in English and Maths or equivalent
- NVQ Level 3 or equivalent qualification/experience
Knowledge & Experience
Essential
- Excellent customer service experience including handling queries, complaints and sensitive information
- Experience of taking responsibility for managing workload and meeting deadlines - own and team
- Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
- Proven ability to use Microsoft 365 and related packages, including databases, spreadsheets, and inputting and updating electronic information
- Ability to work alone with minimal supervision and manage own time and workload effectively
- Capable of working with confidential and sensitive information
- Excellent organisational skills
Desirable
- Experience of line management
Skills & Competencies
Essential
- Excellent verbal and written communication skills
- Experience of working in a team to achieve deadlines and objectives
Person Specification
Education and Qualification
Essential
- Good standard of education GCSE Grade A - C in English and Maths or equivalent
- NVQ Level 3 or equivalent qualification/experience
Knowledge & Experience
Essential
- Excellent customer service experience including handling queries, complaints and sensitive information
- Experience of taking responsibility for managing workload and meeting deadlines - own and team
- Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
- Proven ability to use Microsoft 365 and related packages, including databases, spreadsheets, and inputting and updating electronic information
- Ability to work alone with minimal supervision and manage own time and workload effectively
- Capable of working with confidential and sensitive information
- Excellent organisational skills
Desirable
- Experience of line management
Skills & Competencies
Essential
- Excellent verbal and written communication skills
- Experience of working in a team to achieve deadlines and objectives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
