Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Clinical Support Assistant

The closing date is 09 September 2025

Job summary

North Cumbria Crisis Team is looking for highly motivated Clinical Support Assistants to join out newly developed Crisis Service.

You will have the opportunity to base in Carlisle or Workington to deliver high quality care to our patients in the community across North Cumbria.

You will work as part of an MDT, complimented by Nurses, Occupational Therapists, Social Workers and medical staff.

If you have excellent communication skills, work well in a team and are committed to making a difference to our patients, then your characteristics are just what we are looking for.

Main duties of the job

To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, cognitive and/or learning disabilities under the direction of a registered practitioner. The overall responsibility for the service user remains, at all times with the registered practitioner.To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.To support the team in providing excellent and effective person centred care.To provide compassionate care that is based on empathy, kindness, respect and dignity. To actively engage with supervision and appraisal process as identified in Trust policy.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted

26 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-CCG25-298-AB

Job locations

Carleton Clinic/Lillyhall Business Centre

Carlisle / Workington

CA1 3SX

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 26th August 2025

Closing date : 9th September 2025

We welcome your application.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 26th August 2025

Closing date : 9th September 2025

We welcome your application.

Person Specification

Knowledge and Experience

Essential

Experience of working/ volunteering in an appropriate care setting

Qualifications

Essential

Senior Healthcare Support Worker or equivalent or working towards

Desirable

Experience of working within a relevant clinical service

Skills and Competencies

Essential

Ability to develop the skills of others and contribute to a learning environment and work without direct supervision

Desirable

IT functional skills

Personal Characteristics

Essential

Effective communication skills and ability to work in a team

Person Specification

Knowledge and Experience

Essential

Experience of working/ volunteering in an appropriate care setting

Qualifications

Essential

Senior Healthcare Support Worker or equivalent or working towards

Desirable

Experience of working within a relevant clinical service

Skills and Competencies

Essential

Ability to develop the skills of others and contribute to a learning environment and work without direct supervision

Desirable

IT functional skills

Personal Characteristics

Essential

Effective communication skills and ability to work in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.