Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Team Manager

The closing date is 21 August 2025

Job summary

Exciting opportunity for a Team Manager position on a permanent basis within North Tyneside Community Treatment Team.The Team Manager is responsible and accountable for providing safe, effective care and an efficient service, to patients and their carers who live within the community.Key aspects of the role include monitoring the performance and quality of the service the team delivers. Alongside clinical leadership and effective day-to-day management of the team, commitment to promoting recovery and maximising independence and fulfilling wider management responsibilities as required by the organisation.We are seeking an individual who has experience and knowledge of supporting individuals in the community.

Main duties of the job

Provide day-to-day management of the team, hold excellent communication skills and ability to form positive working relationships with Systems PartnersSupport with recruitment, retention and induction of staffConducting clinical and managerial Supervision, Appraisals and oversight of individuals developmentManaging performance and absence/staff wellbeingEnsure statutory and mandatory training is completedSupport implementation and development of patient and carer experienceOversight of a support with Informal and Standard Complaints processEngagement within Interface MeetingsDealing with grievance and disciplinary casesMotivate, engage and develop the team within a multi-disciplinary team environmentLead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of informationSupport Team following Serious Incidents and with Debriefs, Local and After Action Review Process and Serious Incident Panels

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-CCG25-273-AB

Job locations

Oxford Centre

West Farm Avenue

Longbenton

NE12 8LT


Job description

Job responsibilities

The Team Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers who live within the community. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day to day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation.

The successful candidate will be required to work across the different North Tyneside bases.

Please find attached job description for full details.

Advertising date : 7th August 2025

Closing date : 21st August 2025

We welcome your application

Job description

Job responsibilities

The Team Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers who live within the community. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day to day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation.

The successful candidate will be required to work across the different North Tyneside bases.

Please find attached job description for full details.

Advertising date : 7th August 2025

Closing date : 21st August 2025

We welcome your application

Person Specification

Education and Qualifications

Essential

  • First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
  • Relevant Post Graduate qualification or Training.

Knowledge and Experience

Essential

  • Experience of coordinating and managing staff resources.
  • Experience of working within a multi-disciplinary team using a community based approach.
  • Experience of providing community bases mental health services.
  • Experience of leading teams and taking on a leadership role in project management.
  • Commitment to Partnership working both multi-agency and multi-disciplinary.
  • Coordinating and supporting staff in the day to day provision of clinical services.
  • Experience of collaborative working across agencies and professional disciplines.
  • Proven ability to manage a clinical caseload in a flexible manner as required.
  • Experience of providing clinical/managerial supervision to clinical staff.
  • Knowledge of health and safety requirements of the team.

Desirable

  • Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.

Skills and Competencies

Essential

  • Demonstrate leadership skills/delegation. Excellent communication skills
  • Excellent interpersonal skills including negotiation and conflict management Experience of Performance Management
  • Evidence of effective organisational skills
  • Expert clinical and managerial supervision skills
  • Experience of conducting and evaluating clinical audit Evidence of maintaining accurate and contemporaneous record keeping

Desirable

  • Demonstrate change management skills
  • Knowledge of RiO data systems and IT skills

Role/Team specific requirements

Essential

  • Flexible Approachable Open to change Confident and assertive Robust Motivated Demonstrates respect dignity and integrity Trustworthy Embraces diversity Innovative

Personal Characteristics and additional requirements

Essential

  • Open and non-judgemental, anti-discriminatory approach to clinical, managerial and leadership roles. Friendly, outgoing, approachable, confident manner Innovative and creative Flexible and adaptive Ability to work under pressure
  • Able to meet the mobility requirements of the post
Person Specification

Education and Qualifications

Essential

  • First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
  • Relevant Post Graduate qualification or Training.

Knowledge and Experience

Essential

  • Experience of coordinating and managing staff resources.
  • Experience of working within a multi-disciplinary team using a community based approach.
  • Experience of providing community bases mental health services.
  • Experience of leading teams and taking on a leadership role in project management.
  • Commitment to Partnership working both multi-agency and multi-disciplinary.
  • Coordinating and supporting staff in the day to day provision of clinical services.
  • Experience of collaborative working across agencies and professional disciplines.
  • Proven ability to manage a clinical caseload in a flexible manner as required.
  • Experience of providing clinical/managerial supervision to clinical staff.
  • Knowledge of health and safety requirements of the team.

Desirable

  • Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.

Skills and Competencies

Essential

  • Demonstrate leadership skills/delegation. Excellent communication skills
  • Excellent interpersonal skills including negotiation and conflict management Experience of Performance Management
  • Evidence of effective organisational skills
  • Expert clinical and managerial supervision skills
  • Experience of conducting and evaluating clinical audit Evidence of maintaining accurate and contemporaneous record keeping

Desirable

  • Demonstrate change management skills
  • Knowledge of RiO data systems and IT skills

Role/Team specific requirements

Essential

  • Flexible Approachable Open to change Confident and assertive Robust Motivated Demonstrates respect dignity and integrity Trustworthy Embraces diversity Innovative

Personal Characteristics and additional requirements

Essential

  • Open and non-judgemental, anti-discriminatory approach to clinical, managerial and leadership roles. Friendly, outgoing, approachable, confident manner Innovative and creative Flexible and adaptive Ability to work under pressure
  • Able to meet the mobility requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Oxford Centre

West Farm Avenue

Longbenton

NE12 8LT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Oxford Centre

West Farm Avenue

Longbenton

NE12 8LT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Clinical Manager

Regan Thornley

regan.thornley@cntw.nhs.uk

07974257291

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-CCG25-273-AB

Job locations

Oxford Centre

West Farm Avenue

Longbenton

NE12 8LT


Supporting documents

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