Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Medical Assistant

The closing date is 22 July 2025

Job summary

A vacancy has arisen for an existing substantive full-time B5 Medical Assistant to join the North In-Patients team at St Georges Park Hospital, Morpeth, Northumberland

We are looking for applicants for this post to work alongside an allocated Consultant and the ward's medical team to support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay

Main duties of the job

The post holder will:

capture and manage patient information live (during appointments or meetings) on the relevant IT systems
prepare clinical documentation including Mental Health Act documentation under the supervision of the responsible clinician in line with Trust policy
work directly with patients using rating scales, assessing treatments and other inventions
work with patients with a focus on enabling recovery
provide data and information to improve, inform and support delivery of care

The post holder will be able to demonstrate excellent communication skills and should be able to work well within a team

The post holder will be educated to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area and have an understanding of the Mental Health Act

The post holder is required to have Word Processing skills at Level 3 (or equivalent), and a working knowledge of Microsoft packages and patient information systems (RIO). An audio typing qualification or demonstrable equivalent experience and note taking skills are desirable

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-ICG25-049-AB

Job locations

St Georges Park Hospital

Morpeth

NE61 2NU

Job description

Job responsibilities

This role is open to existing substantive B5 Medical Assistants only

Pre-application queries or site visits are welcomed

Please find attached job description for full details.

Advertising date : 8th July 2025

Closing date : 22nd July 2025

We welcome your application.

Job description

Job responsibilities

This role is open to existing substantive B5 Medical Assistants only

Pre-application queries or site visits are welcomed

Please find attached job description for full details.

Advertising date : 8th July 2025

Closing date : 22nd July 2025

We welcome your application.

Person Specification

Certificate and Experience

Essential

Education to a degree level in relevant subject or equivalent level of experience or skills working at a similar level in specialist area with evidence of required competencies achieved

Desirable

Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent qualifications (s) in relevant subjects plus relevant experience)
Audio Typing qualification or demonstrable equivalent experience
Note taking skills.

Knowledge and Experience

Essential

Knowledge of administrative procedures, project management or information analysis

Desirable

Basic knowledge of quality management and improvement

Skills

Essential

Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
Ability to communicate effectively and compassionately with Service Users and carers
Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales

Desirable

Ability to draft reports and collate data

Person Specification

Certificate and Experience

Essential

Education to a degree level in relevant subject or equivalent level of experience or skills working at a similar level in specialist area with evidence of required competencies achieved

Desirable

Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent qualifications (s) in relevant subjects plus relevant experience)
Audio Typing qualification or demonstrable equivalent experience
Note taking skills.

Knowledge and Experience

Essential

Knowledge of administrative procedures, project management or information analysis

Desirable

Basic knowledge of quality management and improvement

Skills

Essential

Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
Ability to communicate effectively and compassionately with Service Users and carers
Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales

Desirable

Ability to draft reports and collate data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.