Job summary
Are you looking for your next challenge and want to shape the business intelligence function for one of the largest mental health and learning disability providers across the Country? CNTW are recruiting to a new post of an Associate Director for Performance and Business Intelligence. This is a senior position within the Trust and will lead the performance and business intelligence services function reporting to the Deputy Director of Transformation, Delivery and Performance.
We are looking for an individual who has significant experience in Business Intelligence and analytical functions across a complex organisation which can support the delivery and improvements in patient care. The successful candidate will have a passion for driving sound intelligence which supports and directs care delivery and improvements in performance, ideally with experience of mental health data/services.
Main duties of the job
The main duties of the job include:
Offer strategic leadership in Data Science, Data Visualisation, Performance Management, and Health Care Analytics, predictive modelling and outcomes intelligence. Applying specialised expertise across these areas to drive innovation and improvement across our services and care delivery.
Develop a culture of improvement and innovation across the performance and BI functions which impacts on service delivery and releasing time to care for front line teams.
Lead on the development and implementation of systems and reporting structures which integrate workforce, activity and quality reporting for the Trust.
To lead for the Trust on all external performance regulation frameworks including compliance with national data requirements and returns.
Create the necessary joint working infrastructure across the performance and business intelligence services and other support services to lead a collaboration with clinical care groups to develop alternative models of care that offer greater benefits in supporting safe and effective patient care.
Lead the creation and continued development of a Trustwide Strategy and Framework for Performance and Business Intelligence.
About us
The successful postholder will lead and develop a team of interactive BI tool developers, information analysts and data quality improvement staff across one of the largest mental health and learning disability providers in the country.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career and shape this important function for the Trust.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 14th May 2025
Closing date : 9th June 2025
Interviews to take place on 17th June 2025
We welcome your application
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 14th May 2025
Closing date : 9th June 2025
Interviews to take place on 17th June 2025
We welcome your application
Person Specification
Education and Qualification
Essential
- Educated to degree level in an appropriate subject or an equivalent level of experience.
- Highly specialist knowledge of a range of commissioning and quality assurance topics acquired through degree and relevant post graduate qualification
- Evidence of Continuing Professional Development or Managerial Development
Experience and Knowledge
Essential
- Significant experience in performance management in a complex organisation
- At least five years relevant performance/business experience with at least three post qualification and at a senior level (preferably in the NHS)
- Proficient in the use of information systems
- Experienced in developing strong networks focussed on business delivery
- Experienced in developing effective performance reporting
- A good working knowledge of the business environment facing a large complex NHS Provider
- An understanding of national strategies for the development of the NHS
- An understanding of strategy relating to the reconfiguration of services, including the development of clinical services, with a focus on value for money and increased productivity
- A good working knowledge of the requirements of clinical service delivery in Mental Health Services, including the performance management regime in the NHS and clinical governance, and the needs of service users across the Trust
- In-depth knowledge and practical application/management of: oNHS performance framework for Mental Health oMonitor Compliance Framework oCare Quality Registration requirements
- A thorough understanding of performance management principles with the NHS Skills
Skills and Competencies
Essential
- Must be able to think and operate at a strategic level to contribute effectively to long term improvements in clinical care
- Excellent communication skills with the ability to communicate confidently and credibly with senior managers e.g. oInterpersonal skills oReport writing oPresentation skills
- Ability to manage a high degree of organisational and informational complexity and the ability to translate and analyse complex data into understandable information
- The ability to communicate potentially highly contentious information to Trust staff and convey CQC inspector views and comments to operational teams
- Ability to lead change to drive improvements in quality, efficiency and productivity in a large complex organisation
- Ability to achieve deadlines and prioritise work
- Ability to persuade, influence and motivate across a range of different staff groups including, directors, managers and clinicians
- Strong negotiating skills
- A good team player with the ability to be self-directed
- Strategic and corporate thinking
- High level of personal motivation
- Enthusiastic, active in encouraging change
- High focus on clinical service needs
- Fair, reasonable and approachable manner
- Reliable
- Probity and integrity, working in a way that is open and honest and ensuring adherence to the NHS Managers' Code of Conduct and Nolan Principles
- Consistency and fairness
- Act politely and behave appropriately at all times
Person Specification
Education and Qualification
Essential
- Educated to degree level in an appropriate subject or an equivalent level of experience.
- Highly specialist knowledge of a range of commissioning and quality assurance topics acquired through degree and relevant post graduate qualification
- Evidence of Continuing Professional Development or Managerial Development
Experience and Knowledge
Essential
- Significant experience in performance management in a complex organisation
- At least five years relevant performance/business experience with at least three post qualification and at a senior level (preferably in the NHS)
- Proficient in the use of information systems
- Experienced in developing strong networks focussed on business delivery
- Experienced in developing effective performance reporting
- A good working knowledge of the business environment facing a large complex NHS Provider
- An understanding of national strategies for the development of the NHS
- An understanding of strategy relating to the reconfiguration of services, including the development of clinical services, with a focus on value for money and increased productivity
- A good working knowledge of the requirements of clinical service delivery in Mental Health Services, including the performance management regime in the NHS and clinical governance, and the needs of service users across the Trust
- In-depth knowledge and practical application/management of: oNHS performance framework for Mental Health oMonitor Compliance Framework oCare Quality Registration requirements
- A thorough understanding of performance management principles with the NHS Skills
Skills and Competencies
Essential
- Must be able to think and operate at a strategic level to contribute effectively to long term improvements in clinical care
- Excellent communication skills with the ability to communicate confidently and credibly with senior managers e.g. oInterpersonal skills oReport writing oPresentation skills
- Ability to manage a high degree of organisational and informational complexity and the ability to translate and analyse complex data into understandable information
- The ability to communicate potentially highly contentious information to Trust staff and convey CQC inspector views and comments to operational teams
- Ability to lead change to drive improvements in quality, efficiency and productivity in a large complex organisation
- Ability to achieve deadlines and prioritise work
- Ability to persuade, influence and motivate across a range of different staff groups including, directors, managers and clinicians
- Strong negotiating skills
- A good team player with the ability to be self-directed
- Strategic and corporate thinking
- High level of personal motivation
- Enthusiastic, active in encouraging change
- High focus on clinical service needs
- Fair, reasonable and approachable manner
- Reliable
- Probity and integrity, working in a way that is open and honest and ensuring adherence to the NHS Managers' Code of Conduct and Nolan Principles
- Consistency and fairness
- Act politely and behave appropriately at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
